Zay Betz3 reviewsTotal number of Google reviews Zay has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex did such a good job
Central Window Cleaning
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%31+2.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 61 pressure washing servicesPosition by Experts Score among all companies we track in this category. · better than 17%
5.0 ★★★★★ 583 Google reviews · 23 photos
98%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Oct 2026latest review
Central Window Cleaning at a glance
Google reviewers for Central Window Cleaning in Akron, OH, report a perfect 5/5 rating based on 583 reviews, with the owner responding to only 1% of feedback. Customers frequently cite punctuality, efficiency, and friendly communication as key aspects of the window cleaning service. While most praise the thoroughness of the work, isolated low-star reviews mention slow service conduct and high pricing compared to local competitors.
- Google rating: 5.0 out of 5 from 583 reviews (98% five-star).
- Reviews on this page: 583 Google reviews (535 with written comments, 260 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: October 31, 2026.
- Service: Pressure Washing Service serving Akron, Ohio.
Data from Google, last updated November 3, 2026.
Score profile vs other pressure washing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Central Window Cleaning: 95/100 on this factor. Category median: 98.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Central Window Cleaning: 91/100 on this factor. Category median: 98.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Central Window Cleaning: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Central Window Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Central Window Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Central Window Cleaning: 31/100 on this factor. Category median: 77.D
31
Bar = this company · dark tick = category median.
Star ratings
583 Google reviews we collected
- 5 stars57198%
- 4 stars71%
- 3 stars10%
- 2 stars10%
- 1 star31%
Praise vs complaints
Phrases our text analysis found in 535 written reviews
- Praise56099%
- Complaints31%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price3549%
- Reasonable2130%
- Overpriced00%
- Not sure1521%
Topic share
How often each topic comes up in the written reviews
- Quality & results32057%
- Staff & attitude14025%
- Speed & response529%
- Would recommend427%
- Price & value51%
- Honesty & trust31%
- Communication10%
What customers talk about
We read 535 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Blake and Dakota did a great job on our windows and even posed for a quick photo lol:)”
“Even in the 90 degree heat he was detailed and polite.”
“Blake does my windows at Supercuts Champion location, he's in and out fast, does an amazing job, and very friendly!”
“The windows were spotless Dakota was amazing and nice would recommend it for any business or in general.”
“They are reliable, fast, efficient, and reasonably priced.”
“Fast, clean and reliable with a reasonable pricing.”
“Windows very clean very clear good job”
People customers mention
- Joe 7 reviews
- Verizon 6 reviews
- Stuart 6 reviews
- Abby 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Central Window Cleaning for 5 kinds of job. Pick one to see what they paid and said.
Recent reviews
melissaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Alex and Dakota did a phenomenal job cleaning our windows at our location. Very fast and efficient crew!
Reasonable priceInterior & exterior window cleaning
Gabe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Blake and Dakota did a great job on our windows and even posed for a quick photo lol:)
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Alan did a fantastic job! Even in the 90 degree heat he was detailed and polite.
lynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
My windows have never looked better thank you guys for the amazing service and thank you to my technician Blake was wonderful
Great priceInterior & exterior window cleaning
scarlett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Alma was amazing and super sweet, along with doing a amazing job on the windows (so clear I can’t see them lol)
Great priceInterior & exterior window cleaningGlass & mirror cleaningWindow washing
Kimberly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Look at this window, bet you cant even tell there's a window. Alan you are AMAZING
Great priceGlass & mirror cleaning
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Interior & exterior window cleaning | 220 | — |
| Glass & mirror cleaning | 61 | — |
| Window washing | 30 | — |
| Power/pressure washing | 6 | — |
| Rooftop/skylight cleaning | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 583 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Katrina Potts2 reviewsTotal number of Google reviews Katrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex did a great job with the windows!
- Price assessment: Great price
Carmel Knight2 reviewsTotal number of Google reviews Carmel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex is great!!
- Price assessment: Not sure
- Services: Interior & exterior window cleaning
Ginger Hickerson5 reviewsTotal number of Google reviews Ginger has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex did great!
- Price assessment: Not sure
- Services: Interior & exterior window cleaning, Glass & mirror cleaning
Lee Tran3 reviewsTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDakota and Alex got our windows crisp and clean!! Thank you so much!!
Hailey Heineman3 reviewsTotal number of Google reviews Hailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex and Dakota did a great job!
- Price assessment: Great price
- Services: Interior & exterior window cleaning
Daxx Sullivan3 reviewsTotal number of Google reviews Daxx has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing job! Dakota and Alex did a great job , very much recommended !!
- Price assessment: Great price
- Services: Interior & exterior window cleaning
melissa walshLocal Guide · 5 reviewsTotal number of Google reviews melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex and Dakota did a phenomenal job cleaning our windows at our location. Very fast and efficient crew!
- Price assessment: Reasonable price
- Services: Interior & exterior window cleaning
- Services: Interior & exterior window cleaning
OGN Raygoat King1 reviewTotal number of Google reviews OGN has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlex and Dakota are the goat
Adam Moldovan3 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service from Dakota and Alex!!
Business details
- Address: 867 Moe Dr F, Akron, OH 44310
- Phone: (330) 944-4030
- Website: centralexpertservices.com
- Service area: Akron, OH