Analyzing 10,161,41810.2M ReviewsFor 28,81228.8K Experts

Experts Reviews · Company report
Century Avenue Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%82+11.6Replies to reviews 7%52+3.7Craft & service penalty83−1.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Century Avenue Service

Woodbury, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #489Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 117 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Century Avenue Service is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Century Avenue Service is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Century Avenue Service is better than 83% of auto repair shops.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Century Avenue Service is better than 82% of auto repair shops.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Century Avenue Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Century Avenue Service is better than 52% of auto repair shops.C
52

Reviews for your job

Customers hired Century Avenue Service for 8 kinds of job.

Century Avenue Service for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#535 / 602

All 8 Google reviews tagged “Auto engine diagnostic”

Rebecca9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They are straight forward and honest with reasonable pricing!

Reasonable priceAuto engine diagnosticOil changeService not listed
ShannonLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John at Century was a pleasure to deal with. Our vehicle died on the highway, so we had it towed to Century, the closest reputable shop nearby. After reading about the possible reasons for the problem, we thought we would be looking at a repair in the thousands. After diagnosing, they figured out that our fuel gauge…

Auto engine diagnostic
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We love John! Great, HONEST, guy! We always go to him first! Thanks John!!

Auto engine diagnostic
StevenLocal Guide · 300 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great local service shop. Honest work, gives options. Good about giving up front pricing.

Auto engine diagnosticOil change
TylerLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been taking my vehicles to Jon since I was 16 years old (now 34) and he has always taken great care of me. Super happy that he has his own shop now. Jon and Tracy are a perfect team and they just plain and simply get the job done. I live nowhere near Eagan, but will drive out of my way every time to give them…

Air & cabin filter replacementBrakesAuto engine diagnostic
Tameka1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

This is my first time going to their shop. So my rating is based off of two factors, my non consistent business with them and my limited knowledge about auto shops. So far, they have been fast with servicing my vehicle. The pricing also seems negotiable, and communication is definitely worthy of noting. Customer…

BatteryAuto engine diagnosticSteering & suspension repair
Stacey14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Honest, experienced, reasonable service! Can't go wrong, here!

BrakesAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have 12 vehicles in our small fleet and they have been wonderful to work with. Finally after half dozen mechanic shops we have found a home. Wouldn't consider anyone else.

Air & cabin filter replacementBatteryBody & Trim+ Punctuality+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 57%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change12—
Brakes9—
Auto engine diagnostic8—
Steering & suspension repair6—
Tires5—
Exhaust3—
Air conditioning3—
Air & cabin filter replacement3—

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