Analyzing 10,161,41810.2M ReviewsFor 28,81228.8K Experts

Experts Reviews · Company report
Century Avenue Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%82+11.6Replies to reviews 7%52+3.7Craft & service penalty83−1.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Century Avenue Service

Woodbury, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #489Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 117 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Century Avenue Service is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Century Avenue Service is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Century Avenue Service is better than 83% of auto repair shops.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Century Avenue Service is better than 82% of auto repair shops.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Century Avenue Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Century Avenue Service is better than 52% of auto repair shops.C
52

Reviews for your job

Customers hired Century Avenue Service for 8 kinds of job.

Century Avenue Service for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#518 / 553

All 6 Google reviews tagged “Steering & suspension repair”

AmjadLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brought my Mercedes E 350 for a check up as it was making a noise, they diagnosed the problem with back subframe broken and were nice enough to contact Mercedes dealership to conform there was a recall for the subframe . I got it fixed through Mercedes dealership and did not have to pay for this repair. Great honest service Thanks

Steering & suspension repair
DanielLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My 4Runner was having suspensions issues. Jon and his team was able to get me in quickly and fix the issue. While picking up my car I was able to leave our other vehicle (2000 Camry) there which was having steering issues. They were able to trouble shoot and fix the problem by the next day. They were able to turn a…

Steering & suspension repair
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best service shop I have ever used. My vehicle was having issues for over a year, and every dealership or "big name" service shop I brought it to kept giving me the run around. Every place told me something different was wrong with the truck and wanted a lot of $ to repair or diagnose the issues - Jon (owner) took…

BrakesSteering & suspension repairTires
ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best in the cities,anything you need done ,honest reliable ,Tracey did a rack and pinion on my van ,just like new again and priced rite,John and Tracey will help u with there knowledge and years of service,they always make time for you recommend highly

Steering & suspension repair
Tameka1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

This is my first time going to their shop. So my rating is based off of two factors, my non consistent business with them and my limited knowledge about auto shops. So far, they have been fast with servicing my vehicle. The pricing also seems negotiable, and communication is definitely worthy of noting. Customer…

BatteryAuto engine diagnosticSteering & suspension repair
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have 12 vehicles in our small fleet and they have been wonderful to work with. Finally after half dozen mechanic shops we have found a home. Wouldn't consider anyone else.

Air & cabin filter replacementBatteryBody & Trim+ Punctuality+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 57%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change12—
Brakes9—
Auto engine diagnostic8—
Steering & suspension repair6—
Tires5—
Exhaust3—
Air conditioning3—
Air & cabin filter replacement3—

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