Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Century Garage Door Repair Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Century Garage Door Repair Service

New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 100 garage door repair services · 5.0★ from 274 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Century Garage Door Repair Service is better than 98% of garage door repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Century Garage Door Repair Service is better than 97% of garage door repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Century Garage Door Repair Service is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Century Garage Door Repair Service is better than 100% of garage door repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Century Garage Door Repair Service is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Century Garage Door Repair Service is better than —% of garage door repair services.–
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Reviews for your job

Customers hired Century Garage Door Repair Service for 4 kinds of job.

Century Garage Door Repair Service for garage door consultation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door consultation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 78
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Garage door consultation”

Margaret2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Outstanding customer service, Danny, Rid and Dillon When above and beyond to meet my expectations, five stars👍

Great priceGarage door consultationGeneral repairs & installation
Virginia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Eddie and Ethan came by for a broken garage door consultation. Eddie was very professional and checked everything in the garage to see what is savagable before walking me through my options. I decided to go for an upgrade but wanted to point out that they were able to start up our very old motor that hasn't been in…

Reasonable priceGarage door consultationGeneral repairs & installation
Zachary12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These guys were amazing. They came the same day I called, quoted me a fair price, and fixed the door perfectly. The service tech Eddie was very competent and friendly. I will definitely call them again!

Great priceGarage door consultationGeneral repairs & installation
Fatima12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Xavier is the best!!! He was super helpful! Ask for him!

Garage door consultationCustomer supportGeneral repairs & installation
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Xavier was awesome! Super helpful and fixed my garage fast! Highly recommended

Great priceGarage door consultation
MoniqueLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

This company absolutely does not deserve the 5-star ratings it has been receiving or even the 1 star that I gave them but had to in order to write this review. I made an appointment a week ago to get a quote for installing a new garage door and garage door opener. I was given a Friday appointment between 8:00–10:00…

Garage door consultationGeneral repairs & installationGarage door design
JdN1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Leo best technician thank you so much if i need someting and the future i ask for only leo !!

Great priceGarage door consultation
Yam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service from start to finish. Everything was smooth and professional, and I’m very happy with the experience. John was great to work with as well!

Great priceGarage door consultationGeneral repairs & installation
Nathan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Wonderful and kind people. Always available with an amazing service.

Great priceGarage door consultationGeneral repairs & installation
Raghav4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lio was great. Explained everything needed in detail.

Garage door consultation
VikasLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing job done by Leo. He was very thorough, friendly and patient with the job. Highly recommend him if you need to get Garage repair done.

Garage door consultationGeneral repairs & installation
phillip5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thanks John!

Great priceGarage door consultation
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thank you. Great job!

Garage door consultationGeneral repairs & installation
MattyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Wonderful experience with John. Walked me through all my options and installed a stellar product. Great job!!!

Garage door consultationCustomer support
Hatice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They did good job in 3 hours changed the all garage system .

Reasonable priceGarage door consultation
Our_House2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Fast friendly and efficient

Garage door consultation
IslamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

John did an excellent job with our garage door. He was very professional and very knowledgeable.

Reasonable priceGarage door consultation
Henry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Zack did a great job All with in 24 hours got a consultation and fair pricing and the job was done with precision

Great priceGarage door consultationCustomer supportGeneral repairs & installation
מיכאל1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Good gob and good price recommend

Great priceGarage door consultation
יובלLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thanks to Leo for he’s professional service

Great priceGarage door consultation
ירום3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Grate people, grate job!!! Professional!!

Great priceGarage door consultation
Cognac6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Quick service great work in a timely manor as well

Reasonable priceGarage door consultation
Ellen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent work, done professionally and quickly. Would recommend.

Reasonable priceGarage door consultationGeneral repairs & installation
Liron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a great experience working with John. He was reliable, clear, and consistently helpful throughout the entire process. Everything was delivered on time and exactly as promised. I really appreciated his professionalism and attention to detail. Highly recommended!

Great priceGarage door consultationGeneral repairs & installation
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Quick and expert repair

Reasonable priceGarage door consultation
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They did a great job! They had the right door for my garage in stock and had it installed in one day! Thanks so much!

Customer photo from Laura's reviewCustomer photo from Laura's review
Great priceGarage door consultationGeneral repairs & installation
Eileen14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

John did an awesome job! So efficient and so personable! Would definitely recommend Horizon!

Garage door consultation
Santiago5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John was awesome! He came to help us on a Sunday. He was quick and efficient and reasonably priced! Will definitely use him again in the future.

Great priceGarage door consultationGeneral repairs & installation
Yehuda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceGarage door consultationCustomer supportGeneral repairs & installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 43%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation48—
Garage door consultation29—
Customer support6—
Garage door design5—

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