Garage door supplier · New York, NY · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 100 garage door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 69%
5.0★★★★★274 Google reviews · 11 photos
100%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the company for same-day service, punctual arrivals, and fair pricing. Reviewers highlight the technical competence and friendly communication of staff during repairs, installations, and system setups. One negative report describes a missed appointment for a quote, though this instance contradicts the general consensus of reliable scheduling and efficient work found in the majority of five-star feedback.
Google rating: 5.0 out of 5 from 274 reviews (100% five-star).
Reviews on this page: 274 Google reviews (268 with written comments, 1 with photos).
Owner responses: the business replied to 23% of reviews.
Most recent review: October 30, 2026.
Service: Garage Door Repair Service serving New York, New York.
Data from Google, last updated November 1, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyGarage Door Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Century Garage Door Repair Service: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Century Garage Door Repair Service: 97/100 on this factor. Category median: 95.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Century Garage Door Repair Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Century Garage Door Repair Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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Bar = this company · dark tick = category median.
Star ratings
274 Google reviews we collected
5.0of 5
5 stars273100%
4 stars00%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 268 written reviews
99%praise
Praise39499%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3052%
Reasonable2543%
Overpriced00%
Not sure35%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10426%
Speed & response10125%
Staff & attitude8822%
Would recommend5414%
Price & value246%
Communication144%
Honesty & trust123%
What customers talk about
We read 268 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was helpful, easy to talk to, and did a great job.”
“I would recommend Century Garage Door for their quick and professional service.”
“Eddie was very professional and checked everything in the garage to see what is savagable before walking me through my options.”
“Outstanding customer service, Danny, Rid and Dillon When above and beyond to meet my expectations, five stars👍”
“They came the same day I called, quoted me a fair price, and fixed the door perfectly.”
“Eddie was wonderfully, Did the job and I wasn’t ripped off like the 2 previous garage services put me through.”
“Noah was great, arrived on time and answered all my questions.”
“The service was quick, reliable, and the pricing was fair.”
People customers mention
John30 reviews
Leo9 reviews
James5 reviews
Eddie4 reviews
Did3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Century Garage Door Repair Service for 4 kinds of job. Pick one to see what they paid and said.
Ppat4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Danny was very helpful! He was on time , neat and efficient. He replaced our keypad and got us up and working.
MMargaret2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Outstanding customer service, Danny, Rid and Dillon When above and beyond to meet my expectations, five stars👍
Great priceGarage door consultationGeneral repairs & installation
DDavid7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Eddie was wonderfully, Did the job and I wasn’t ripped off like the 2 previous garage services put me through. Took care of setting up the garage, my 2 remotes, Subaru & my GoldWing motorcycle set up with my garage system 😀
VVirginia5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Eddie and Ethan came by for a broken garage door consultation. Eddie was very professional and checked everything in the garage to see what is savagable before walking me through my options. I decided to go for an upgrade but wanted to point out that they were able to start up our very old motor that hasn't been in…
Reasonable priceGarage door consultationGeneral repairs & installation
JJose3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Eddy came I was stressing out over the sensor that went missing he told me not to worry he had them and less then 20 minutes eddy had everything working and operating perfectly thanks eddy
MmyriamLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Really happy with Eddie at Century Garage Door. He was helpful, easy to talk to, and did a great job. Would definitely call him again!
Outstanding customer service, Danny, Rid and Dillon When above and beyond to meet my expectations, five stars👍
Price assessment: Great price
Services: Garage door consultation, General repairs & installation
Response from the owner · 5 days ago
Thank you, Margaret. We're happy Danny, Rid and Dillon took good care of you and your garage door. Thanks for choosing Century Garage Door Repair Service, and give us a call if you ever need anything.
D
Ducla Orelien1 reviewiTotal number of Google reviews Ducla has written across all businesses on Google Maps, not just this one.
Eddie was wonderfully, Did the job and I wasn’t ripped off like the 2 previous garage services put me through. Took care of setting up the garage, my 2 remotes, Subaru & my GoldWing motorcycle set up with my garage system 😀
Response from the owner · a week ago
David, thank you for the kind review. We're glad Eddie got everything sorted out for you. We appreciate it and hope to help again whenever you need us.
V
Virginia Chen5 reviewsiTotal number of Google reviews Virginia has written across all businesses on Google Maps, not just this one.
Eddie and Ethan came by for a broken garage door consultation. Eddie was very professional and checked everything in the garage to see what is savagable before walking me through my options. I decided to go for an upgrade but wanted to point out that they were able to start up our very old motor that hasn't been in use for over 20 years. I would recommend Century Garage Door for their quick and professional service. Thanks Eddie and Ethan!
Price assessment: Reasonable price
Services: Garage door consultation, General repairs & installation
Response from the owner · a week ago
Virginia, thank you for the kind review. We're glad Eddie and Ethan got everything sorted out for you. We appreciate it and hope to help again whenever you need us.
W
W N4 reviewsiTotal number of Google reviews W has written across all businesses on Google Maps, not just this one.
Eddy came I was stressing out over the sensor that went missing he told me not to worry he had them and less then 20 minutes eddy had everything working and operating perfectly thanks eddy
Response from the owner · 4 weeks ago
Jose, we appreciate you taking the time to leave a review. We're glad Eddy got your sensor done right. If you ever need us again, just give us a call.
M
myriam rbbzLocal Guide · 29 reviewsiTotal number of Google reviews myriam has written across all businesses on Google Maps, not just this one.
Really happy with Eddie at Century Garage Door. He was helpful, easy to talk to, and did a great job. Would definitely call him again!
Response from the owner · a month ago
Thank you, Myriam. We're happy Eddie took good care of you and your garage door. Thanks for choosing Century Garage Door Repair Service, and give us a call if you ever need anything.
M
Marc Ferguson4 reviewsiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
Thank you, Marc. We're happy Danny took good care of you and your garage door. Thanks for choosing Century Garage Door Repair Service, and give us a call if you ever need anything.
S
Sabrina Muro6 reviewsiTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
We are very satisfied with the work Eddie did for on our garage. Super friendly, worked efficiently, very professional and timely. Definitely would recommend to others!
Response from the owner · a month ago
Sabrina, thank you for the kind review. We're glad Eddie got everything sorted out for you. We appreciate it and hope to help again whenever you need us.