How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORECerrone's European Auto Specialists
Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 4.9★ from 415 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Cerrone's European Auto Specialists for 8 kinds of job.
Cerrone's European Auto Specialists for general repairs & maintenance
Clear ✕All 64 Google reviews tagged “General repairs & maintenance” · showing 20
Great service, efficient problem solvers Highly recommend
Pros: Friendly staff/front desk and a good customer platform with prompt updates. Cons: Expensive and hard to schedule appointments (1–2 week wait times). My Experience: I brought my Audi here for an inspection and approved a few part replacements, including the motor mounts. The total for the inspection and work…
They make a thorough inspection and work with you on their recommendations.
First time with Cerrone's getting a standard service on my Audi A5. Very professional - loved the detailed updates on the progress. I also liked the list of additional services that I could choose to do or defer. No pressure - just information. Definitely going back next time.
These guys fix cars, period. Bring in a puzzle and they solve it. Instead of swapping parts and charging a premium they figure out what's going on and do the correct repair. I very highly recommend Cerrones.
Great efficient service. I had my Land Rover serviced and I loved the detailed report I received. Great customer service.
Cerrone's European specializes in servicing Jaguar's and Land Rovers. I have found the owner to be very honest, and the work performed has been first class. I own a Jaguar and found both San Francisco Jaguar and San Jose Jaguar lacking in customer service and competence...high prices and shoddy service.
Great people who communicate well and provide wonderful service. Very glad that I went to Cerrone’s vs a “dealership”.
This whole team is GREAT!! Every aspect of dealing with them was perfect... from estimate, service picture detail reporting, to super quick completion and pick-up. I've always used the Jaguar dealer for service, but the Cerrone's team will take care of my Jaguar XK from now on! I highly recommend them.
After my car warranty ended, I have only brought it to Cerrones and always had the best experience. The customer service is beyond great and the moment you walk into the office it feels like you can trust the entire team. The turn around time from diagnosing and fixing the issue is super fast. I highly recommend…
I’ve been coming to Cerrones for the last 15 years and trust Frank, Tyler and team. They have been nothing but professional, friendly and HONEST. people unlike other places or even dealers who try to take you for all you've got. Their prices are fair and much less than the dealership since they don't have to pay for…
Cerrone's European does such a GREAT job on our vehicles. The Range Rover (2014) serviced today has over 340,000 miles on it. This incredible automotive feat is completely due to the years of consistent service from Cerrone's. FIVE STARS FOR SURE! Even the local Land Rover dealer is shaking their head. Thank You Frank, Tyler and Robert!!!!
Cerrone's is a first class organization. One that I can trust, and that will not recommend un-needed repairs. They are my go to for both of my vehicles.
Cerrone’s keeps my old Jaguar running like a new car. Recently had an engine overheating problem which Cerrone’s was able to quickly diagnose. (And the problem was subtle and not what you normally expect.) Cerrone’s was then quickly able to get the necessary parts, repair, test and confirm fixed. These guys are…
Always grateful to Cerronne’s. Have been servicing our cars for years. When something needs to get fixed - they take care of it. This time we had a warning light that proved no action needed. They are professional, honest and fair. Highly recommend.
I have done business with them for years. I trust them tell me what service should be done, or must be done. I have found many cheaper garages jack up the bill. They don’t do that.
I brought my Audi Q3 in for its 50k mile service and I can’t imagine a better service experience. They provided me with a loaner and the service was transparent and fast.
These guys (Frank, Tony, Tyler) are the best. First class work. Never try to 'upsell' you. They just do what needs doing. Wouldn't take my Jag to anyone else. Recently had a fairly major repair job (replacing throttle mechanism). The standard repair manual specified a wrong part. They caught the mistake,…
It is always a pleasure to take my BMW to Cerrone’s European. The service is terrific and the staff top notch. I highly recommend this business.
Tyler was quick to diagnose and fix our electrical issue with the brake and indicator lights on our 2003 BMW. This is the first time I've been to Cerrone's and I found them very professional and transparent. I'll be back for sure!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 64 | — |
| Oil change | 45 | — |
| Auto engine diagnostic | 26 | — |
| Air & cabin filter replacement | 19 | — |
| Auto maintenance | 17 | — |
| Brakes | 17 | — |
| Tires | 16 | — |
| Engine repair | 15 | — |
