How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORECerrone's European Auto Specialists
Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 4.9★ from 415 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Cerrone's European Auto Specialists for 8 kinds of job.
Cerrone's European Auto Specialists for general repairs & maintenance
Clear ✕All 64 Google reviews tagged “General repairs & maintenance” · showing 40
Great service, efficient problem solvers Highly recommend
Pros: Friendly staff/front desk and a good customer platform with prompt updates. Cons: Expensive and hard to schedule appointments (1–2 week wait times). My Experience: I brought my Audi here for an inspection and approved a few part replacements, including the motor mounts. The total for the inspection and work…
They make a thorough inspection and work with you on their recommendations.
First time with Cerrone's getting a standard service on my Audi A5. Very professional - loved the detailed updates on the progress. I also liked the list of additional services that I could choose to do or defer. No pressure - just information. Definitely going back next time.
These guys fix cars, period. Bring in a puzzle and they solve it. Instead of swapping parts and charging a premium they figure out what's going on and do the correct repair. I very highly recommend Cerrones.
Great efficient service. I had my Land Rover serviced and I loved the detailed report I received. Great customer service.
Cerrone's European specializes in servicing Jaguar's and Land Rovers. I have found the owner to be very honest, and the work performed has been first class. I own a Jaguar and found both San Francisco Jaguar and San Jose Jaguar lacking in customer service and competence...high prices and shoddy service.
Great people who communicate well and provide wonderful service. Very glad that I went to Cerrone’s vs a “dealership”.
This whole team is GREAT!! Every aspect of dealing with them was perfect... from estimate, service picture detail reporting, to super quick completion and pick-up. I've always used the Jaguar dealer for service, but the Cerrone's team will take care of my Jaguar XK from now on! I highly recommend them.
After my car warranty ended, I have only brought it to Cerrones and always had the best experience. The customer service is beyond great and the moment you walk into the office it feels like you can trust the entire team. The turn around time from diagnosing and fixing the issue is super fast. I highly recommend…
I’ve been coming to Cerrones for the last 15 years and trust Frank, Tyler and team. They have been nothing but professional, friendly and HONEST. people unlike other places or even dealers who try to take you for all you've got. Their prices are fair and much less than the dealership since they don't have to pay for…
Cerrone's European does such a GREAT job on our vehicles. The Range Rover (2014) serviced today has over 340,000 miles on it. This incredible automotive feat is completely due to the years of consistent service from Cerrone's. FIVE STARS FOR SURE! Even the local Land Rover dealer is shaking their head. Thank You Frank, Tyler and Robert!!!!
Cerrone's is a first class organization. One that I can trust, and that will not recommend un-needed repairs. They are my go to for both of my vehicles.
Cerrone’s keeps my old Jaguar running like a new car. Recently had an engine overheating problem which Cerrone’s was able to quickly diagnose. (And the problem was subtle and not what you normally expect.) Cerrone’s was then quickly able to get the necessary parts, repair, test and confirm fixed. These guys are…
Always grateful to Cerronne’s. Have been servicing our cars for years. When something needs to get fixed - they take care of it. This time we had a warning light that proved no action needed. They are professional, honest and fair. Highly recommend.
I have done business with them for years. I trust them tell me what service should be done, or must be done. I have found many cheaper garages jack up the bill. They don’t do that.
I brought my Audi Q3 in for its 50k mile service and I can’t imagine a better service experience. They provided me with a loaner and the service was transparent and fast.
These guys (Frank, Tony, Tyler) are the best. First class work. Never try to 'upsell' you. They just do what needs doing. Wouldn't take my Jag to anyone else. Recently had a fairly major repair job (replacing throttle mechanism). The standard repair manual specified a wrong part. They caught the mistake,…
It is always a pleasure to take my BMW to Cerrone’s European. The service is terrific and the staff top notch. I highly recommend this business.
Tyler was quick to diagnose and fix our electrical issue with the brake and indicator lights on our 2003 BMW. This is the first time I've been to Cerrone's and I found them very professional and transparent. I'll be back for sure!
Excellent work and great communication
They ordered the part right away and did a great job!
We brought our recently purchased 1997 Defender to Frank as it needed a handful of minor fixes and also a major fix to get the check engine light to clear and to also get it to pass California smog. Frank went above and beyond to troubleshoot what turned out to be a lot of bizarre things that previous owners had…
Fast, kind, honest and professional service. I really appreciate the time spent on explaining the issues and courses of action recommended and the pictures taken to support the work done. It increases the level of trust in the services delivered.
Great service - went to Starbucks and worked from there while they did the service and flushed the breaks. Would highly recommend.
Excellent service with great communication. Service completed on time . Would definitely use them again.
Great customer service, excellent communication on repairs performed and repairs to consider, no pressure repair suggestions, very fair pricing and delivery when promised. The detailed courtesy safety inspection with comments and photos was informative and appreciated. I have two older Land Rovers and will…
These guys are the experts on all things Land Rover. They’re honest, efficient and, again, EXPERTS. It’s a no-brained.
Annie & Tyler at Cerrone’s European are the absolute BEST! After having a lot unexpected & unresolved issues with my Range Rover, I needed to find a new mechanic so I tried Cerrone’s in Redwood City. Annie was so warm & kind on the phone and got me on the schedule ASAP. I was extremely impressed with how quickly…
Great service as always! Great customer service
Great experience getting an inspection. Knowledgeable and honest!
This was my fist time using Cerrone's European and they were great! They replaced my rear shocks as requested and conducted a free inspection. All items were presented in a clear quote that listed the cost for parts and a separate line item for the cost of the labor. No hidden fees, clear communication and Anne in…
I had a very good experience with Cerrone's European auto repair. My car is now running smoothly. I was informed about the problems that my car had before the work was done. I was informed about the price before the car was fixed.
These guys have it figured out, fast communication with text messages and a status website detailing what services are being done and proposed means no surprises. They added photos of everything before doing any work. Friendly people helps too!
The staff has been taking care of my 96 discovery for a long time and they have always done a great job keeping me going and keeping the rover on the road. Thank you
I’ve used them for a number of years to maintain my 2013 mini Cooper. They’re fast efficient professional and always do excellent work. I especially like the electronic communication complete with pictures.
This was my first visit to Cerrone for service on my Mini. I've had dealer maintenance since purchasing my car. I can't say enough about Cerrone. So professional and thorough. Great personalized service.. Inspected my car and provided detailed report with recommendations. Quick turn around. Great communication and…
Wonderful in-person customer service and they will also provide you with text updates. Advance notice about any issues that may have arisen before they start work. Accurate estimates. All around, a great organization and great service.
Cerrones has been servicing my cars for many years. They always do an excellent job and I'm sure I will continue using them for years to come.
I recently bought a 94 Land Rover Defender 90 NAS and I wanted the Cerrone team to look it over and take care of any immediate needs. We are not working out various modifications we want to do. Frank was extremely helpful and it is clear this is THE shop in the Bay Area for Defenders.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 64 | — |
| Oil change | 45 | — |
| Auto engine diagnostic | 26 | — |
| Air & cabin filter replacement | 19 | — |
| Auto maintenance | 17 | — |
| Brakes | 17 | — |
| Tires | 16 | — |
| Engine repair | 15 | — |
