iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 30 wallpaper removal servicesiPosition by Experts Score among all companies we track in this category. · better than 52%
4.9★★★★★562 Google reviews · 23 photos
96%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
CertaPro Painters of Central & Northeast Houston at a glance
Customers frequently cite punctuality, thorough preparation, and efficient completion of exterior, interior, and cabinet painting projects. Many reviewers note that crews maintain clean job sites, protect property, and provide responsive communication regarding timelines and color matching. While the high overall rating reflects satisfaction with workmanship and fair pricing, lower-rated reviews highlight occasional issues with missed callbacks, billing discrepancies, and inadequate protection of flooring or hardware during the painting process.
Google rating: 4.9 out of 5 from 562 reviews (96% five-star).
Reviews on this page: 562 Google reviews (503 with written comments, 37 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 18, 2026.
Service: Wallpaper Removal Service serving Houston, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other wallpaper removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
This companyWallpaper Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CertaPro Painters of Central & Northeast Houston: 92/100 on this factor. Category median: 94.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CertaPro Painters of Central & Northeast Houston: 94/100 on this factor. Category median: 93.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CertaPro Painters of Central & Northeast Houston: 96/100 on this factor. Category median: 99.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CertaPro Painters of Central & Northeast Houston: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CertaPro Painters of Central & Northeast Houston: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CertaPro Painters of Central & Northeast Houston: 100/100 on this factor. Category median: 87.A
100
Bar = this company · dark tick = category median.
Star ratings
562 Google reviews we collected
4.9of 5
5 stars54196%
4 stars122%
3 stars20%
2 stars20%
1 star51%
Praise vs complaints
Phrases our text analysis found in 503 written reviews
99%praise
Praise1,20399%
Complaints141%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2332%
Reasonable4967%
Overpriced00%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results27823%
Staff & attitude26622%
Speed & response22819%
Would recommend18415%
Price & value14112%
Communication877%
Honesty & trust333%
What customers talk about
We read 503 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did an amazing job matching the paint color, and you can tell they really care about the quality of their work.”
“They repaired every piece of rotten and Damaged wood, they took off old metal pieces from our house and filled them in with wood so the final product…”
“They were professional, kept everything clean, and made sure I knew what to expect before my appointment.”
“Elmer and his team were great to work with—very efficient and detail oriented!”
“On the first day, they arrived late, although Sebastian did inform me they were stuck in traffic.”
“I highly recommend them if you’re looking for painters who do a great job and make the whole process easy!”
“I don't recal the painters name, but she would be a reason for me never to recommend this company.”
“I also felt the price was very fair for the quality of work they did.”
“The guy told me he will email me back with the estimate the next day or so.”
“They answered all our questions and completed the entire job in 3 days.”
“I especially appreciated their honest feedback when I was considering different paint colors for our new home.”
People customers mention
Alfredo38 reviews
Sebastian26 reviews
Flores14 reviews
Alex10 reviews
Jose10 reviews
Franklin10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CertaPro Painters of Central & Northeast Houston for 8 kinds of job. Pick one to see what they paid and said.
Perla9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
⭐⭐⭐⭐⭐
I’m so happy with how everything turned out! They did an amazing job matching the paint color, and you can tell they really care about the quality of their work. They were professional, kept everything clean, and made sure I knew what to expect before my appointment. I also felt the price was very fair for…
Sarah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
My overall experience with CertaPro had been excellent. Elmer and his team were great to work with—very efficient and detail oriented!
Lisa5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Elmer’s crew was excellent in painting our entire home exterior and pool deck. They answered all our questions and completed the entire job in 3 days. Very thorough, took down fan blades, gentle with the outside furniture and put it all back. Would definitely recommend Elmer and his crew!
Catherine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Fabulous service and impeccable painting. I appreciate the effort taken to complete the work and the timeframe.
Great priceDrywall paintingCabinet painting
Ellen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Elmer G. Painting through Certa Pro was a joy to work with on our exterior home painting project! Our home is a 102 year old historic home in the heights and is all wood. Elmer and his crew hand scraped, repaired or replaced wood, primed and painted using high quality Sherwin Williams paint. We were right to trust Certa Pro with our home!
KateLocal Guide · 50 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Update on my review - Ricardo Loreto and his crew did an exceptional job on our home's interior painting prior to move in. Great price, professional crew, done in the time estimated. Thank you!!!
Alfredo Flores was an incredible help to my nonprofit organization Houston Improvement Project and our painting project…
⭐⭐⭐⭐⭐
I’m so happy with how everything turned out! They did an amazing job matching the paint color, and you can tell they really care about the quality of their work. They were professional, kept everything clean, and made sure I knew what to expect before my appointment. I also felt the price was very fair for the quality of work they did. It’s not always easy finding people you feel comfortable trusting with your home, but I would definitely use them again. I highly recommend them if you’re looking for painters who do a great job and make the whole process easy!
Sarah Berkey4 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Elmer’s crew was excellent in painting our entire home exterior and pool deck. They answered all our questions and completed the entire job in 3 days. Very thorough, took down fan blades, gentle with the outside furniture and put it all back. Would definitely recommend Elmer and his crew!
Catherine Sovany2 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Elmer G. Painting through Certa Pro was a joy to work with on our exterior home painting project! Our home is a 102 year old historic home in the heights and is all wood. Elmer and his crew hand scraped, repaired or replaced wood, primed and painted using high quality Sherwin Williams paint. We were right to trust Certa Pro with our home!
Maria E Villalon3 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
I engaged CertaPro Painters of Central & Northeast Houston to repaint all the cabinets in my townhouse (kitchen, 3.5 bathrooms, and living room built-ins). Their quote was very competitive and Sebastian, who managed my project, was responsive to all my questions, even offering some tips that wound up helping me make a final decision on the paint colors. I scheduled the work to be done while I was out of town and came back home feeling the trepidation of someone in the "surprise reveal" scene of all those home makeover shows. Thankfully, this reveal went well! I am very pleased the work done by Sebastian's team, so much so that I find myself standing in my kitchen and master bathroom a couple times a day, admiring how beautiful and bright they turned out. Not only did the quality of the work exceed my expectations, but the team clearly took good care of my home while executing the job. I would not hesitate to work with them again.
Price assessment: Great price
Services: Cabinet painting
Kate F.Local Guide · 50 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Update on my review - Ricardo Loreto and his crew did an exceptional job on our home's interior painting prior to move in. Great price, professional crew, done in the time estimated. Thank you!!!
Alfredo Flores was an incredible help to my nonprofit organization Houston Improvement Project and our painting project at Angela House. He took my call, met me on site the next day to discuss the project (protecting new floors, painting several cabinet units and a large door) and gave us a unbeatable price on paint. Their team arrived on time and completed the project in 3 days, as estimated. I would not hesitate to contact them again for our 2020 project and I would absolutely use them for any personal project on my own home. Thanks Alfredo!!
Response from the owner · 6 years ago
Kate,
Thank you for taking the time to write a review about your experience using us for the Angela House project. Our team takes pride in delivering what we promise and we are thrilled to get feedback on their punctuality. We appreciate your kind words and look forward to working with you in 2020.
Sincerely,
CertaPro Painters of Central Houston
Ashley Bannister9 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
The crew painted three interior accent walls and my exterior fence. They arrived on time and did a great job! I would 100% use them again. Very professional.
Price assessment: Reasonable price
Services: Metal painting, Drywall painting
R Taylor11 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Sebastian and his crew did a great job. They were on time each day, cleaned up at the end of the day, and the job was completed in the time estimated. They were fast and efficient. 10/10!
