Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
CertaPro Painters of Killeen-Waco, TX logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%80+19.4Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty69−3.1Momentum penalty98−0.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

CertaPro Painters of Killeen-Waco, TX

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 64 wallpaper removal services · 4.8★ from 123 Google reviews

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Report card

Percentile vs other wallpaper removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CertaPro Painters of Killeen-Waco, TX is better than 81% of wallpaper removal services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CertaPro Painters of Killeen-Waco, TX is better than 80% of wallpaper removal services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CertaPro Painters of Killeen-Waco, TX is better than 69% of wallpaper removal services.B
69
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CertaPro Painters of Killeen-Waco, TX is better than 99% of wallpaper removal services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CertaPro Painters of Killeen-Waco, TX is better than 98% of wallpaper removal services.A
98
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CertaPro Painters of Killeen-Waco, TX is better than 100% of wallpaper removal services.A
100

Reviews for your job

Customers hired CertaPro Painters of Killeen-Waco, TX for 8 kinds of job.

CertaPro Painters of Killeen-Waco, TX for deck painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.50
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Deck painting”

JohnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

Painters disrespected my wife. They didn't paint the interior of the pantry door. Who paints one side of a door? Painter stated it wasn't part of the contract. The trim paint was too thick. It ran in some places. A separate job of staining our fence was very good.

Reasonable priceDoor paintingInterior paintingDeck painting
S6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My experience with CertaPro was positive from first contact to the end of the job. Nathan was responsive and flexible in viewing and bidding the job and following up to make sure we had the paint and stain we needed. Kaitlin was very helpful in scheduling the job around my time constraints and Walter and his crew…

Reasonable priceExterior paintingDeck painting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 83%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Exterior painting29—
Interior painting21—
Door painting8—
Siding painting6—
Drywall repair5—
Deck painting2—
Cabinet painting2—
Wood staining2—

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