iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%94+22.8Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 20 cabinet paintersiPosition by Experts Score among all companies we track in this category. · better than 37%
4.9★★★★★196 Google reviews · 24 photos
93%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report high satisfaction with CertaPro Painters of Minnetonka, citing professional crews, punctual scheduling, and clear communication for exterior and interior projects. Recurring themes include detailed preparation, thorough cleanup, and responsive management that addresses concerns promptly. However, low-star reviews criticize the use of subcontractors, noting inadequate cleanup, messy application, and concerns about work quality despite subsequent remediation efforts.
Google rating: 4.9 out of 5 from 196 reviews (93% five-star).
Reviews on this page: 196 Google reviews (167 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
This companyCabinet Painters median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CertaPro Painters of Minnetonka, MN: 91/100 on this factor. Category median: 95.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CertaPro Painters of Minnetonka, MN: 94/100 on this factor. Category median: 95.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CertaPro Painters of Minnetonka, MN: 89/100 on this factor. Category median: 99.A
89
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CertaPro Painters of Minnetonka, MN: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CertaPro Painters of Minnetonka, MN: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CertaPro Painters of Minnetonka, MN: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
196 Google reviews we collected
4.9of 5
5 stars18393%
4 stars95%
3 stars00%
2 stars00%
1 star42%
Praise vs complaints
Phrases our text analysis found in 167 written reviews
98%praise
Praise40098%
Complaints92%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price618%
Reasonable2782%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9924%
Speed & response7919%
Staff & attitude7117%
Would recommend5714%
Communication4611%
Price & value4311%
Honesty & trust143%
What customers talk about
We read 167 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had a great experience with these guys Randy and Cheri.”
“Horrible business ethics and their crews are inexperienced.”
“I found them to be conscientious, dependable, very professional, and responsive to all our questions and concerns.”
“Randy and Larry managed the timing so that the job was not delayed.”
“They were very professional and just a nice group of guys as well.”
“I would recommend them without reservation for any painting project.”
“Do not recommend this service, look elsewhere.”
“The process was smooth, the communication was perfect.”
“During initial conversations, I found Randy to be reasonable, un-pushy, and generally just easy to work with.”
“They were extremely reliable, communicative about the project and materials, and upfront about the process.”
People customers mention
Randy33 reviews
Cheri17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CertaPro Painters of Minnetonka, MN for 8 kinds of job. Pick one to see what they paid and said.
Travis5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Excellent experience across the board. The process was smooth, the communication was perfect. They took the time to really make the exterior look great.
Jan7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Personable and professional.Took care to do an excellent job. Followed up to ensure the job was done well.
Interior painting
Tonka4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
We had a great experience with these guys Randy and Cheri. Randy was on site each day. The crew knew what they were doibg thats for sure. Our big English Tudor has extensive trim plus stucco. Lots of tape and paper wrap needed forr a two color job. The crew was superb. Way beyond even our high expectations. Great going!
Reasonable price
Sara2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★
Painting of exterior fascia and soffits along with some siding removal and then painting it as well. Job was well done and completed in timely manner.Francisco and team listened to concerns. No complaints
Reasonable priceRoof painting
Lou2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
CeertaPro Painters of Minnetonka did a superb job for us. We had them stain a large garage door, do exterior painting, interior painting, minor cabinet staining, and worked with us to find a solution to repairing dog scratches in woodwork. I found them to be conscientious, dependable, very professional, and…
Door paintingSiding paintingWood staining
Julia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The team listened with care and attentiveness, gave me thorough updates and restored the original door of my 100 year old house to sonething beautiful. It is lead-paint free and looks like a painting. I highly recommend working with this crew. They do the job right.
Excellent experience across the board. The process was smooth, the communication was perfect. They took the time to really make the exterior look great.
Response from the owner · 10 hours ago
We really appreciate you sharing your experience Travis. Getting all the windows painted so they coordinate with the new siding helped to make your home look great. Thanks for your business - much appreciated.
Jan Fligge7 reviewsiTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
Personable and professional.Took care to do an excellent job. Followed up to ensure the job was done well.
Services: Interior painting
Response from the owner · 2 days ago
Thanks Jan! We really appreciate you taking the time to share your experience - we will see you next week to resolve the punch list items. Have a great fall - Cheers.
Tonka Senior Legion4 reviewsiTotal number of Google reviews Tonka has written across all businesses on Google Maps, not just this one.
We had a great experience with these guys Randy and Cheri. Randy was on site each day. The crew knew what they were doibg thats for sure. Our big English Tudor has extensive trim plus stucco. Lots of tape and paper wrap needed forr a two color job. The crew was superb. Way beyond even our high expectations. Great going!
Price assessment: Reasonable price
Response from the owner · 5 days ago
Thanks Bruce! We really appreciate your business and for taking the time to post a review - you have a beautiful home and we were happy to make it look great for you. All the best -
Sara Mcglynn2 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Painting of exterior fascia and soffits along with some siding removal and then painting it as well. Job was well done and completed in timely manner.Francisco and team listened to concerns. No complaints
Price assessment: Reasonable price
Services: Roof painting
Response from the owner · a week ago
Thanks Sara - I appreciate your review and your business. We will be in touch to get the new project we discussed completed over the next week or so. Cheers!
Lou Rusin2 reviewsiTotal number of Google reviews Lou has written across all businesses on Google Maps, not just this one.
CeertaPro Painters of Minnetonka did a superb job for us. We had them stain a large garage door, do exterior painting, interior painting, minor cabinet staining, and worked with us to find a solution to repairing dog scratches in woodwork. I found them to be conscientious, dependable, very professional, and responsive to all our questions and concerns. I would recommend them without reservation for any painting project.
Thanks Lou! Your wooden garage door, windows, trim as well as the indoor painting projects turned out great. It was a pleasure to work with you. We will be in touch to help resolve the dog scratches on the doors - all the best.
CraigPLocal Guide · 25 reviewsiTotal number of Google reviews CraigP has written across all businesses on Google Maps, not just this one.
The team listened with care and attentiveness, gave me thorough updates and restored the original door of my 100 year old house to sonething beautiful. It is lead-paint free and looks like a painting. I highly recommend working with this crew. They do the job right.
Response from the owner · 2 weeks ago
Thanks Julia. Appreciate you taking the time to post a review! All the best.
Nicole Papenbrook10 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Very professional and great job. Our second job using CertaPro but definitely not our last!
Price assessment: Reasonable price
Services: Interior painting
Response from the owner · 2 weeks ago
Thanks Nicole! We really appreciate that you took the time to share your experience. Thanks for your business and we look forward to your next project. All the best!
Kimberly Lickiss5 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
CertaPro Painters of Minnetonka painted our entire house several weeks ago. The owners, Randy and Cheri were great to work with. Tomas the supervisor and his crew did a fantastic job. They were very professional and just a nice group of guys as well. We would highly recommend them for any painting needs, and we would definitely use CertaPro Painters of Minnetonka again!
Price assessment: Great price
Services: Exterior painting
Response from the owner · a month ago
Kim - thanks for sharing your experience and for hiring us to paint the exterior of your home. You were so kind to offer the crew refreshments and snacks - it was much appreciated. The house looks great and we were able to resolve a few small carpentry items that were not done properly by a previous contractor. All the best to you and your family.
Dona Trester4 reviewsiTotal number of Google reviews Dona has written across all businesses on Google Maps, not just this one.
My home exterior paint project moved along from estimate to completion with ease! Business owners Randy was prompt with providing the estimate & options. Cheri made scheduling flexible as I had to make schedule changes. Francisco & painting team did an impeccable job! They were meticulous & professional! My exterior looks great! I would hire them again!
Price assessment: Reasonable price
Services: Siding painting
Response from the owner · a month ago
Thanks Donna! We appreciate your business and your willingness to take the time to post a review. Glad we were able to get your house painted and looking great before the weather gets cold. All the best!
