Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty90−1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

CertaPro Painters of Naperville, IL

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 40 wallpaper removal services · 4.9★ from 209 Google reviews

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Report card

Percentile vs other wallpaper removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CertaPro Painters of Naperville, IL is better than 91% of wallpaper removal services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CertaPro Painters of Naperville, IL is better than 91% of wallpaper removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CertaPro Painters of Naperville, IL is better than 90% of wallpaper removal services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CertaPro Painters of Naperville, IL is better than 100% of wallpaper removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CertaPro Painters of Naperville, IL is better than 100% of wallpaper removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CertaPro Painters of Naperville, IL is better than 96% of wallpaper removal services.A
96

Reviews for your job

Customers hired CertaPro Painters of Naperville, IL for 8 kinds of job.

CertaPro Painters of Naperville, IL for door painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Door painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Door painting”

CaseyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sam and his team did an unbelievable job on our exterior paint and repair job! They worked quickly and conscientiously, making sure every detail was accounted for. Our house looks brand new and we couldn’t be happier!

Great priceDoor paintingSiding paintingExterior painting
ClaytonLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Market competitive price. Workers were very friendly. I would recommend to a friend. No regrets! They did a great job.

Great priceDoor paintingExterior painting
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sam and Hugo were great guys…… Sam's crew did it quick as well. Very personable people!!!

Great priceDrywall paintingCabinet paintingDoor painting
George5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent painting completed as contracted and on time too. Adrian the painter was professional in every aspect of the job from start to finish.

Reasonable priceMetal paintingDrywall paintingDoor painting
MobiLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everyone I worked with at CertaPro Painters of Naperville was super professional and communicative. From the project consultant to the manager and the actual painters, the whole team was very helpful and made the entire process easy. The painters did an extremely nice job on the exterior finish of my home. I really…

Great priceCustom paintingDoor paintingSiding painting
Edward5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good work and a friendly staff. They were quick and I was very pleased with their work...

Door painting
Nicole11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

5 out of 5 stars for Carly and the Certapro crew! We had not had our home painted for many years, and it now looks amazing! They painted the entire house, including patching walls, covering darker paint, and all trim and doors.

Reasonable priceCustom paintingDrywall paintingDoor painting
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are happy with the finished job. I love my new purple front door! Will keep them in mind when we paint the inside.

Reasonable priceDoor paintingExterior painting
OlgaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff the owner is very responsive & service was available timely as discussed. Paint work is decent, quick & my property was handled with respect. I would reccomend Naperville certa to a friend. Thank you!

Interior paintingDoor painting+ Responsiveness+ Punctuality+ Value
Kirill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used these guys at least a dozen times. And every time, they are simply outstanding. Jeff is a contractor people dream about: honest to a fault, extremely organized, fantastic in what he does, and fair. What more can you ask for!?! Thanks guys!!

Interior paintingDoor paintingDrywall repair
jay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carlo and his team were professional, fast, transparent, and efficient. They did an amazing job painting our home! I would highly recommend CertaPro Painters and request Carlo.

Interior paintingDoor paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
Jean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had natural wood baseboards and trim pained white. A big job with some much detail and time. The painter was very polite, responsive, trustworthy and had an excellent work ethic. He did a terrific job. And was so flexible and did his best in trying to accommodate me when I kept adding new things! I would highly recommend.

Interior paintingDoor painting+ Responsiveness+ Punctuality+ Quality
Kelsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

2nd job they have completed for me and are super fantastic to work with! Thank you Jeff and Maria and team!

Interior paintingCabinet paintingDoor painting+ Responsiveness+ Quality+ Professionalism
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was very pleased with the very professional, courteous, careful and timely job done by the CertaPro painters. They made such a difference to the appearance of my house by their very professional repairs and painting done on my house exterior. I am delighted and I highly recommend them. I will definitely use them again.

Exterior paintingDoor painting+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kevin Ahlert came to my home and was extremely polite courteous and professional. The price was competitive and the quality superior.

Exterior paintingInterior paintingDoor painting+ Responsiveness+ Quality+ Professionalism
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceDrywall paintingDoor paintingInterior painting
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Interior paintingCabinet paintingDoor painting+ Responsiveness+ Punctuality+ Quality
Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Exterior paintingDoor paintingWater damage repair+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior painting40—
Exterior painting38—
Drywall painting23—
Custom painting22—
Door painting18—
Drywall repair18—
Siding painting8—
Water damage repair7—

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