iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 20 cabinet paintersiPosition by Experts Score among all companies we track in this category. · better than 16%
4.9★★★★★519 Google reviews · 24 photos
94%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate CertaPro Painters of Omaha 4.9 out of 5 based on 519 reviews, with the owner responding to 83% of them. Customers frequently praise the company for punctuality, professional communication, and thorough cleanup during interior and exterior painting projects. However, some lower-rated reviews cite issues with attention to detail, such as missed trim or incorrect colors, and express frustration regarding warranty resolution and unauthorized entry into homes.
Google rating: 4.9 out of 5 from 519 reviews (94% five-star).
Reviews on this page: 519 Google reviews (454 with written comments, 38 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: November 1, 2026.
Service: Cabinet Painter serving Omaha, Nebraska.
Data from Google, last updated November 3, 2026.
Score profile vs other cabinet painters
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyCabinet Painters median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CertaPro Painters of Omaha, NE: 87/100 on this factor. Category median: 95.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CertaPro Painters of Omaha, NE: 83/100 on this factor. Category median: 95.A
83
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CertaPro Painters of Omaha, NE: 88/100 on this factor. Category median: 99.A
88
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CertaPro Painters of Omaha, NE: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CertaPro Painters of Omaha, NE: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CertaPro Painters of Omaha, NE: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
519 Google reviews we collected
4.9of 5
5 stars48694%
4 stars194%
3 stars10%
2 stars20%
1 star112%
Praise vs complaints
Phrases our text analysis found in 454 written reviews
98%praise
Praise96498%
Complaints212%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price3527%
Reasonable8968%
Overpriced22%
Not sure43%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results24325%
Staff & attitude21422%
Speed & response15916%
Would recommend14515%
Price & value10811%
Communication9910%
Honesty & trust172%
What customers talk about
We read 454 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Pablo and his crew did a fantastic job painting our home.”
“Not only is this ILLEGAL but the way Kip treated us was horrible.”
“Mandy, Jodi, Shannon, Dolman, and the entire painting crew were professional, courteous, and helpful from start to finish.”
“The Project Manager was rude, disrespectful, and very unprofessional.”
“Punctual, Thoughtful, Professional, All around great experience.”
“Claim filed with BBB and they remain unresponsive.”
“We would gladly give the team five stars—or more—and highly recommend them to anyone looking for quality exterior painting.”
“I will fight the HOA if they use this company in the future, and I recommend you find someone else as well.”
“CentaPro painters give us a good price and did a fabulous job, so happy!”
“We’ve reached out multiple times and have even offered to meet CertaPro in the middle on repair costs, but we still haven’t received a meaningful resolution.”
“great with first telling us the process that would take place, then communicating and sending pictures of progress, since we were out of the house a…”
“From the initial consult, to figuring out colors, the whole team was patient and transparent.”
People customers mention
Jodi14 reviews
Kip13 reviews
Joel10 reviews
Jarrod10 reviews
Marie7 reviews
Rafael6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CertaPro Painters of Omaha, NE for 8 kinds of job. Pick one to see what they paid and said.
MMark2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Our experience with CertaPro was great. Pablo and his crew did a fantastic job painting our home. Joel was on point keeping me informed of project process through some challenging weather conditions. Highly recommend their services.
Reasonable priceExterior painting
SSean7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★
Initially painted the garage door the wrong color but we overcame that. Had to have them back to finish some trim work after they were supposedly done. And then took some more pictures of some exposed nail heads that weren't finished and sent them in, and they still have not been taken care of. Good service by the…
SSharon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Rafael and his crew were amazing. I have already told friends and neighbors about our wonderful experience throughout, including Mandy and Joel. Both my husband and I felt Rafael and crew went above and beyond.
Reasonable priceInterior painting
DDiane1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
We had an excellent experience with CertaPro Painters of Omaha. Mandy, Jodi, Shannon, Dolman, and the entire painting crew were professional, courteous, and helpful from start to finish. They took the time to understand our vision, offered thoughtful guidance, and treated our home and landscaping with great care. We…
Reasonable priceExterior painting
DDJ3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Certa Pro did an excellent job of painting my house foundation and window wells. They were prompt, courteous and dependable. I would highly recommend them.
Reasonable priceDoor paintingExterior painting
SSteven3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Excellent job from the very beginning, from the sales and estimate to the finish and completion of the interior of my house. I would definitely recommend them. In fact, I am going to use them for my exterior house painting. They did paint the exterior and it was fantastic as well. They had to work around many…
Our experience with CertaPro was great. Pablo and his crew did a fantastic job painting our home. Joel was on point keeping me informed of project process through some challenging weather conditions. Highly recommend their services.
Price assessment: Reasonable price
Services: Exterior painting
S
Sean Patomson7 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Initially painted the garage door the wrong color but we overcame that. Had to have them back to finish some trim work after they were supposedly done. And then took some more pictures of some exposed nail heads that weren't finished and sent them in, and they still have not been taken care of. Good service by the Reps but disappointed in the attention to detail.
Price assessment: Reasonable price
Services: Door painting, Siding painting, Exterior painting
S
Sharon Wagner5 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Rafael and his crew were amazing. I have already told friends and neighbors about our wonderful experience throughout, including Mandy and Joel. Both my husband and I felt Rafael and crew went above and beyond.
Price assessment: Reasonable price
Services: Interior painting
D
Diane Ros1 reviewiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
We had an excellent experience with CertaPro Painters of Omaha. Mandy, Jodi, Shannon, Dolman, and the entire painting crew were professional, courteous, and helpful from start to finish. They took the time to understand our vision, offered thoughtful guidance, and treated our home and landscaping with great care. We are thrilled with the finished exterior. Although their bid was not the lowest, it was very competitive, and their reputation and experience gave us confidence in our choice. We would gladly give the team five stars—or more—and highly recommend them to anyone looking for quality exterior painting.
Price assessment: Reasonable price
Services: Exterior painting
Response from the owner · a week ago
We are grateful for your five-star review, Diane! We’re thrilled you’re happy with your exterior transformation and that our team’s professionalism, guidance, and care gave you confidence in your choice. Your recommendation means so much to us.
D
DJ Will3 reviewsiTotal number of Google reviews DJ has written across all businesses on Google Maps, not just this one.
Certa Pro did an excellent job of painting my house foundation and window wells. They were prompt, courteous and dependable. I would highly recommend them.
Price assessment: Reasonable price
Services: Door painting, Exterior painting
D
David Gibbs10 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Excellent job from the very beginning, from the sales and estimate to the finish and completion of the interior of my house. I would definitely recommend them. In fact, I am going to use them for my exterior house painting. They did paint the exterior and it was fantastic as well. They had to work around many rain delays but did so in a very professional manner keeping me informed at all times.
Price assessment: Great price
Services: Interior painting, Exterior painting
P
Pam Carmines6 reviewsiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Certa pro did a great job painting out upstairs bedrooms and bathrooms. They came out very quickly to provide detailed estimates with many options. They also were able to complete the project within a few weeks of accepting their matching competitive build. They sent multiple crew so that the whole project was completed in 2 days. They had everything cleaned up each day they left. The paint job was done very professionally and I would definitely go with them again for additional painting projects I’m considering next!
Price assessment: Great price
Services: Interior painting
Response from the owner · 3 weeks ago
We’re thrilled to hear you’re pleased with the professional paintwork, quick completion, detailed estimates, and daily cleanup. We appreciate your recommendation and look forward to helping with your future painting projects!
C
Connie BaruthLocal Guide · 17 reviewsiTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Amanda was very good to work with, as far as choosing colors, for our cabinets repainting. Giving us samples to check, telling us of the process to be done.
Joel was great with first telling us the process that would take place, then communicating and sending pictures of progress, since we were out of the house as they did this.
Clean up was good. Minor repair of one door also.
Price assessment: Reasonable price
Services: Cabinet painting
Response from the owner · 3 weeks ago
We're overjoyed to hear that Amanda and Joel made the cabinet repainting process easy through thoughtful color guidance, clear communication, progress photos, and careful cleanup. We appreciate your kind feedback, Connie!