Experts Reviews · Company report
Certified Towing Authority logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%56+4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Certified Towing Authority

North St. Paul, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 144 towing services · 5.0★ from 317 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Certified Towing Authority is better than 99% of towing services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Certified Towing Authority is better than 99% of towing services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Certified Towing Authority is better than —% of towing services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Certified Towing Authority is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Certified Towing Authority is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Certified Towing Authority is better than 56% of towing services.C
56

Reviews for your job

Customers hired Certified Towing Authority for 6 kinds of job.

Certified Towing Authority for car towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 103
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 65 Google reviews tagged “Car towing” · showing 60

Jeffrey14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Prompt careful and professional. Cody knows what he’s doing.

Car towing
Kurt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super responsive, and fast. Delivery to the car repair shop was perfect - inserted nicely into an open spot in a tight parking lot - and he took care of dropping off the key. Sent a picture afterwards showing the delivery location. Towing isn’t cheap, but the price is in line with any other provider. 100% satisfied…

Reasonable priceCar towing
mohamed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I called Cody early Sunday morning to tow my vehicle to a shop Within the hour. Not only was he very professional, his price was more affordable than the other 3 places I called. He was able to pick up my vehicle and drop it off at the shop in 45 minutes. Great service!

Great priceCar towing
Alexander2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cody was great! He got to me in 10 min and was able to navigate a busy intersection at Marshal and Fry. My alternator went out and he was able to jump it and tow it. Two thumbs up!

Reasonable priceCar towing
BrianLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience with Certified Towing Authority! Had to have my car towed after a car accident. They came within 20 minutes, loaded my vehicle quickly and on our way.

Reasonable priceCar towing
SueLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cody was great! He was very patient with me while I was looking for a center to tow the car, he was extremely friendly, very helpful and went above and beyond for which most people think are very simple services. Greatly appreciated such a friendly experience in a frustrating situation.

Battery serviceCar towingLong distance hauling
Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Super helpful and professional

Reasonable priceCar towing
Isabella13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cody was easy to work with, affordable and transparent with pricing. Appreciate his help in an unfortunate situation!

Car towing
Karina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had the pleasure of working with Cody for scheduling and towing my truck. He was very professional, kind, patient and super chill, which I truly appreciated! Especially as an introvert! If I need a tow service again, I’ll definitely give Cody a call. Thank you again for your help! You made it super easy!

Car towing
mckinley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cody was very helpful and transparent with the entire process. Great work and fair pricing. If you are looking for a local reliable tow in St. Paul, this is the right company!

Great priceCar towing
Monyka3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fair pricing, polite and speedy service! I would definitely recommend

Reasonable priceCar towing
Aaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service! Recommended! 👏

Reasonable priceCar towing
Marc3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Fast, friendly, professional. He was very communicative and clear. He kept me updated all thru the process. Update: I've used Certified Towing several times now and every time it has been great. In St. Paul and Minneapolis, he has been able to respond quickly. He gets the job done and makes sure everything is taken care of.

Reasonable priceCar towing
K12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tow truck arrived right on time as promised. The driver was friendly, professional, and made the whole process smooth and stress-free. Really appreciate the reliable service and highly recommend! 👍🏼

Reasonable priceCar towing
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service. Cody got showed up fast and back the tow truck into the repair shop space without any problems. I use this company again.

Reasonable priceCar towing
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

He was able to reach me very quickly in some of the worst conditions of the year when other places quoted me 3+ hours.

Car towing
Dann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Prompt, professional service. Great communication throughout the entire process. Highly recommend!

Reasonable priceCar towing
Kevin15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Yes he's very good on time very experienced no damage to the vehicle besides what happened to me I would go with them and refer them to anybody good job that's the best told job ever I experienced five stars thumbs up.

Reasonable priceCar towing
Donavan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Cody did an excellent job. Great communication and timely service.

Reasonable priceCar towing
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Cody provided PERFECT service. When stuck in a ditch, I found his # on Google. He made me a priority, came fast, was way professional, got me out fast, and at a good price. I highly recommend you put his number in your phone for future emergencies - I HAVE!

Great priceCar towingService not listed
Jared5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Prompt service and thorough communication, thank you!

Not sureCar towing
JacobT274 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Cody helped us out in a pinch.

Car towing
SamLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Cody was amazing. After calling three different companies and the non emergency police line and no one answering, Cody picked up right away. He was very fast and kind, getting my car to the shop in about 35 minutes from initial call, the main "delay" being he needed to warm the truck up which he was transparent…

Reasonable priceCar towing
Benjamin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Not much I can say that hasn't already been said here. I don't review much, but when I do it's because it needs to be said. My wife and I lost two tires thanks to some St. Paul potholes at night in the winter cold. Cody arrived in less than 30 minutes and faster than his original stated estimate. Had the car up in…

Great priceCar towing
Divine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Cody , got to the location from where I needed my car to be towed quickly and it was done fast I highly recommend him for anyone getting a tow in Minnesota !!

Great priceCar towing
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Fast friendly service

Not sureCar towing
Merri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Fast, efficient and friendly!

Reasonable priceCar towing
Abenezer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing service all around by Cody! I had multiple providers be late and cancel prior to contacting him, but he was expeditious to arrive after learning about the pickup and drop-off details. The process of securing my sedan car to his flatbed was meticulous and super professional which I appreciated. He also was…

Great priceCar towing
JordanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Super quick, thanks for saving me!

Car towing
Taylor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Cody was amazing to work with. When I needed a tow in 5 degree weather, he got there as fast as he could to help. He made a stressful situation easy to handle.

Great priceCar towing
Sarkamo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

He’s a best guy and I highly recommend him to anyone who wants a service

Car towing
Rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My car broke down in the middle lane at the stop light at the top of a busy exit ramp in the late afternoon. Cody arrived within 25 minutes of my call and quickly loaded my car with no real disruption to surrounding traffic. He delivered my car and me to my repair shop in about 20 minutes. The pricing was…

Reasonable priceCar towing
Yusuf3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Quick response time during a winter storm and reasonably priced. Cody was also willing to do a complimentary battery and alternator test.

Reasonable priceCar towing
Lsc1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very good and reliable service. They came and got the job done good and fast.

Reasonable priceCar towing
Scott10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thet showed up quickly and offered a fair price.

Reasonable priceCar towing
Willie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had my car towed by Cody he has great customer service would recommend him

Car towing
Cookie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Cobi it was very professional and nice and a joy to talk to and I appreciate him giving me a ride to the place with my car and may God continue to bless him royally you need more guys like him he's a good one he's a keeper and thank you thank you thank you God bless youl

Great priceCar towing
B6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Cody at Certified Towing is the absolute Best In The Business! He was there quickly and got me going just as fast! It was also -3 out and he didn't hesitate to take care of me and my car!

Great priceCar towing
Spencer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very prompt, great value, and professional.

Great priceCar towing
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My car stalled out on a busy road on a Sunday afternoon when it was freezing. Cody was available immediately and was there within 15 minutes. Hooked up the car, drove me to the shop, and I was home and safe within 40 minutes from the time I called. Great service. Super responsive. Friendly and personable. Would totally recommend.

Reasonable priceCar towing
Lais1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Cody was a lifesaver today! I was super stressed and urgently needed a tow from Minnesota to Wisconsin, and he handled everything like a pro. He was incredibly professional, patient, and kind throughout the whole process. My car was towed quickly and smoothly, and it arrived in Wisconsin safe and sound. I honestly…

Great priceCar towing
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Courteous polite on time service gave accurate ETA and price recommend using their service for all your vehicle needs

Car towing
AnthonyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Awesome service! I was able to get a hold of Cody right away after a snow fall and get my car towed. The price was reasonable and he was super professional! All and all I want to say the job was done in less than an hour!! Thank you so much Certified Towing and Cody!! I'll definitely use again!

Car towing
DrewLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

There's a reason this towing company has excellent reviews: because they do an excellent job from initial phone call to after the job is completed with follow up to ensure we, the customer are fully satisfied. The entire process took minimal effort on my part to have my truck picked up at a location I wasn't at and…

Reasonable priceSpecial vehicle towingCar towing
Ali5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

super efficient and kind. was able to head my way as soon as i called, and recommended me to a great mechanic when i was unsure of the area. highly recommend to anyone in the area!

Car towing
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Quick and professional. I saved the number and will use again.

Reasonable priceCar towing
Jesse9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Extraordinary service ! Cody helped us out of a jam in the middle of the freeway, very fair price and attentive service ! I will continue to use this service from here on out !

Reasonable priceSpecial vehicle towingCar towing
Keegan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Good experience. Straight up about pricing and how long it would take to get to me. Cody does good work.

Reasonable priceCar towing
Gage4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This guy is great and stood on business!! I called he said he’ll be to me in 30 minutes or less and that’s exactly what he did. Great guy with a good attitude and fair pricing! Honest HARD WORKER!! I’d recommend to everyone

Car towing
AlisonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called not knowing what to expect and Cody made the experience super easy for us. Within 2 hours our truck was towed to our desired location and he sent photos of each milestone along the way. Cody is a real professional!

Not sureCar towing
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had my car towed, Cory did a nice job being careful with my car, excellent communication, he is fast and efficient! Very professional

Reasonable priceCar towing
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cody did an excellent job towing a vehicle for us from Woodbury to Lake Elmo. He was in time, fast and very courteous. I Highly recommend Cody if you need towing service.

Reasonable priceCar towing
Angela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazingly fast, extremely kind, if I could give 100 stars I would! 🌟

Reasonable priceCar towing
Mel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He came to tow my car quickly and charged a fair price. Great Service!

Great priceCar towing
Jared9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Upfront on price, arrived quickly, and got everything done professionally. 100% recommend.

Car towing
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceCar towing
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceCar towing
Dustin9 months ago★★★★★

Rating only, no written review.

Car towing
Heriberto10 months ago★★★★★

Rating only, no written review.

Reasonable priceCar towing
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceCar towing

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 66%Overpriced 0%Not sure 5%

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