Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers consistently praise the rapid response times, often arriving within minutes, and highlight the driver's professionalism and careful handling of vehicles. Recurring themes include transparent pricing that is competitive with other providers, as well as clear communication through status updates and photo confirmations. Reviewers note the service handles various needs, from flat tires to EV charging, with no significant negative patterns evident in the provided excerpts.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
317 Google reviews we collected
Phrases our text analysis found in 275 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 275 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was professional and changed the tire really fast.”
“Not only was he very professional, his price was more affordable than the other 3 places I called.”
“Really appreciate the reliable service and highly recommend!”
“Cody provided quick and amazing service when our EV ran out of charge.”
“Cody was easy to work with, affordable and transparent with pricing.”
“Moral of story; never EVER trust the insurance company and give these guys your business!”
“Prompt service and thorough communication, thank you!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Certified Towing Authority for 6 kinds of job. Pick one to see what they paid and said.
Excellent towing service. Cody is a one man show and knows what customer service means. He is definitely worth the call. Honest and up front.
Super responsive, and fast. Delivery to the car repair shop was perfect - inserted nicely into an open spot in a tight parking lot - and he took care of dropping off the key. Sent a picture afterwards showing the delivery location. Towing isn’t cheap, but the price is in line with any other provider. 100% satisfied…
Called to request assistance with flat tire change, and he was able to come out in 11 mins. He was professional and changed the tire really fast.
I called Cody early Sunday morning to tow my vehicle to a shop Within the hour. Not only was he very professional, his price was more affordable than the other 3 places I called. He was able to pick up my vehicle and drop it off at the shop in 45 minutes. Great service!
Son's car died in St Paul at a busy intersection. Unknown to us, Travelers Insurance AI assigned a TEXAS tow company and after 3 "on their ways" messages and 1.5 hours; I gave Cody a call and in 15 minutes that car was off the street and off to the repair shop. Professional all the WAY! Moral of story; never EVER…
Cody was great! He got to me in 10 min and was able to navigate a busy intersection at Marshal and Fry. My alternator went out and he was able to jump it and tow it. Two thumbs up!
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 65 | — |
| Special vehicle towing | 6 | — |
| Tire change | 4 | — |
| Battery service | 3 | — |
| Long distance hauling | 2 | — |
| Motorcycle towing | 2 | — |
5.0 ★★★★★ 317 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Prompt careful and professional. Cody knows what he’s doing.
Excellent towing service. Cody is a one man show and knows what customer service means. He is definitely worth the call. Honest and up front.
Super responsive, and fast. Delivery to the car repair shop was perfect - inserted nicely into an open spot in a tight parking lot - and he took care of dropping off the key. Sent a picture afterwards showing the delivery location. Towing isn’t cheap, but the price is in line with any other provider. 100% satisfied customer; will absolutely call again for future towing needs.
Called to request assistance with flat tire change, and he was able to come out in 11 mins. He was professional and changed the tire really fast.
I called Cody early Sunday morning to tow my vehicle to a shop Within the hour. Not only was he very professional, his price was more affordable than the other 3 places I called. He was able to pick up my vehicle and drop it off at the shop in 45 minutes. Great service!
Son's car died in St Paul at a busy intersection. Unknown to us, Travelers Insurance AI assigned a TEXAS tow company and after 3 "on their ways" messages and 1.5 hours; I gave Cody a call and in 15 minutes that car was off the street and off to the repair shop. Professional all the WAY! Moral of story; never EVER trust the insurance company and give these guys your business!
Cody was great! He got to me in 10 min and was able to navigate a busy intersection at Marshal and Fry. My alternator went out and he was able to jump it and tow it. Two thumbs up!
Cody was very professional and on time even went the extra mile to drop me off at my apartment after the tow if you need a reliable tow call this company
After having our car broken into in Minneapolis, we called Certified Towing Authority thanks to their stellar reviews. Cody lived up to all of the kudos! He was FAST (30 minutes), friendly, and was cool enough to let us and the dog bum a ride to the dealer. Skip the wait and call Cody!
Super fast, easy to pay, tow driver Cody was great.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
