Towing service · North St. Paul, MN · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 144 towing servicesiPosition by Experts Score among all companies we track in this category. · better than 73%
5.0★★★★★95 Google reviews · 10 photos
99%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently report that technicians arrive within minutes to an hour, often handling tire repairs, battery jumps, and replacements with reasonable pricing. Reviewers highlight clear communication, including timely updates and direct phone access, along with friendly and professional conduct during late-night or weekend emergencies. The sole recurring criticism involves a single instance of unprofessional behavior where a technician lacked necessary tools and failed to follow up, though this isolated negative experience contrasts with the overwhelmingly positive feedback regarding speed and service quality.
Google rating: 5.0 out of 5 from 95 reviews (99% five-star).
Reviews on this page: 95 Google reviews (81 with written comments, 1 with photos).
Owner responses: the business replied to 57% of reviews.
Most recent review: October 31, 2026.
Service: Towing Service serving North St. Paul, Minnesota.
Data from Google, last updated November 2, 2026.
Score profile vs other towing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Adam Roadside AssistanceTowing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Adam Roadside Assistance: 95/100 on this factor. Category median: 91.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Adam Roadside Assistance: 92/100 on this factor. Category median: 87.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Adam Roadside Assistance: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Adam Roadside Assistance: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.
Star ratings
95 Google reviews we collected
5.0of 5
5 stars9499%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 81 written reviews
98%praise
Praise18198%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1458%
Reasonable1042%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response5429%
Would recommend3821%
Staff & attitude3318%
Quality & results2916%
Price & value1810%
Honesty & trust84%
Communication42%
What customers talk about
We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A technician arrived to my location quickly within 25 minutes.”
“If you are looking for highly qualified professional I recommend Adam’s roadside assistance.”
“Adam was friendly, fast, and so helpful and reasonably priced.”
“Very reasonable prices for the services provided, he’s a very easy person to deal with does great job at what he does.”
“The cost to put my spare tire on was very reasonable.”
“He honestly didn’t have to do that and usually that’s something you would get charged for but he did it for me just to help me out.”
“They arrived on time to jump-start my car and kept me updated throughout the process.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
GGina1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
There’s never a good time to get a flat tire on the road but that’s what happened to me on my way to deliver groceries. After pulling up a YouTube video I attempted to do it myself but couldn’t figure it out. I found Adam Roadside Assistance and gave them a call. A technician arrived to my location quickly within…
Reasonable price
GGeneral4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Very reasonable prices for the services provided, he’s a very easy person to deal with does great job at what he does.
Reasonable price
DDanielLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Phenomenal job. A technician was at my home within an hour And did a great job! Easy And affordable! Would recommend
Great price
FFAJ1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
⭐⭐⭐⭐⭐ Excellent service! They arrived on time to jump-start my car and kept me updated throughout the process. Communication was great, and they made sure they could find me and let me know when they were on the way. Very professional, reliable, and helpful. I highly recommend this company!
Great price
AAvionLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great service, timely manner. Will be calling him for any inconvenience I have with my vehicle and will be recommending him to others as well. Took less then 20mins to fix my flat tire highly recommend
DDavin3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Saved me twice! When I first called with 2 flat tires, he showed up in literally 11 minutes, replaced both tires and I was back on the road in an hour. He then saved me a week later after I ran over a nail, again, he was there very quickly, patched the tire shook my hand and took off. Very efficient and friendly. 10/10
Service was super fast and exceptional. I ran over something sharp when I was almost home from work. I could actually hear my tire oozing air out. My tire light in my Toyota went on and I knew my tire would be completely deflated before long. It was about 8 in the evening when I got home from work that night. Although late, I looked to see what was available in the area. I found Adam’s Roadside Assistance; after reading the glowing reviews, I filled out an online form. I was contacted within 30 minutes and was able to schedule an appointment for the next morning. Adam (owner) was able to come to my apartment and change my tire right in my garage. I did not have to get my car towed. Adam was friendly, kind, and efficient. The cost to put my spare tire on was very reasonable. I will definitely use Adam’s roadside assistance again if I ever need to. If you are looking for highly qualified professional I recommend Adam’s roadside assistance.
Price assessment: Reasonable price
G
Gina Storelee1 reviewiTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
There’s never a good time to get a flat tire on the road but that’s what happened to me on my way to deliver groceries. After pulling up a YouTube video I attempted to do it myself but couldn’t figure it out. I found Adam Roadside Assistance and gave them a call. A technician arrived to my location quickly within 25 minutes. Adam was friendly, fast, and so helpful and reasonably priced. I was on my way in no time and still managed to deliver my groceries to my customers on time. I am so thankful for Adam Roadside Assistance and I recommend them to anyone in need.
Price assessment: Reasonable price
G
General4 reviewsiTotal number of Google reviews General has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Excellent service! They arrived on time to jump-start my car and kept me updated throughout the process. Communication was great, and they made sure they could find me and let me know when they were on the way. Very professional, reliable, and helpful. I highly recommend this company!
Price assessment: Great price
A
Avion KeysLocal Guide · 13 reviewsiTotal number of Google reviews Avion has written across all businesses on Google Maps, not just this one.
Great service, timely manner. Will be calling him for any inconvenience I have with my vehicle and will be recommending him to others as well. Took less then 20mins to fix my flat tire highly recommend
L
Lauren Chordas8 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
I recently had the absolute best experience I have ever had with a roadside assistance service, thanks to Adam’s Roadside Repair in Burnsville. From first contact to completion, it was nothing short of miraculous.
When I called, Adam the owner answered the phone himself—no annoying voicemail, no endless automated menus, and zero waiting for a dreaded call back that takes 30 to 45 minutes. He quoted that he’d have someone out in roughly 15 minutes, and true to his word, help arrived right on time.
When we started chatting, I found out that Adam himself had driven out to assess the situation because his crew wasn't close by. His reasoning? "I didn't want to make you wait, so I came out." Now that is dedication. He verified it was a dead battery, ran out to grab a new one, replaced it on the spot, and had me completely up and running.
Total time elapsed from the moment I dialed the phone to the moment I drove away? 47 minutes.
In this day and age, service of this caliber is practically unheard of. Adam actually cares about your situation and, most importantly, cares about you. If you ever find yourself stranded in the Burnsville area, skip the corporate runaround and call Adam Roadside Repair. I promise you've found a unicorn!
