Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

US Motors Towing logo

US Motors Towing

Towing service · North St. Paul, MN · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 144 towing servicesPosition by Experts Score among all companies we track in this category. · better than 90%
5.0 ★★★★★ 205 Google reviews · 24 photos
99%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
56%reviews answered by the owner
Oct 2026latest review
📞 Call (612) 403-0680Request a call backWebsite ↗

US Motors Towing at a glance

Google reviewers rate US Motors Towing 5 out of 5 stars based on 205 reviews, noting the owner replied to 56% of them. Customers frequently praise the company for rapid response times, often arriving within 20 to 25 minutes, along with professional, friendly, and efficient service. Drivers are described as helpful, sometimes assisting with vehicle placement or tire changes, while communication includes photo updates and fair pricing. One critical review highlights a delayed arrival and unreturned calls, contrasting with the generally positive feedback regarding punctuality and responsiveness.

  • Google rating: 5.0 out of 5 from 205 reviews (99% five-star).
  • Reviews on this page: 205 Google reviews (180 with written comments, 12 with photos).
  • Owner responses: the business replied to 56% of reviews.
  • Most recent review: October 3, 2026.
  • Service: Towing Service serving North St. Paul, Minnesota.

Data from Google, last updated November 2, 2026.

Score profile vs other towing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability98Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 98 (median 91)Reliability: 98 (median 87)Value: 100 (median 100)Momentum: 100 (median 100)
US Motors TowingTowing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.US Motors Towing: 98/100 on this factor. Category median: 91.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.US Motors Towing: 98/100 on this factor. Category median: 87.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.US Motors Towing: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.US Motors Towing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
–

Bar = this company · dark tick = category median.

Star ratings

205 Google reviews we collected

  • 5 stars20399%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 180 written reviews

  • Praise33299%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1257%
  • Reasonable943%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9528%
  • Speed & response8325%
  • Would recommend5617%
  • Quality & results4513%
  • Price & value309%
  • Honesty & trust154%
  • Communication103%

What customers talk about

We read 180 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Came and picked up my car asap and very professional”
  • “It was good service but Amar made it great with being reliable, fast, and efficient 10/10 really great people”
  • “I strongly recommend US Motors Towing if anyone needs a tow truck.”
    “I would not recommend and I believe all those great reviews are fake.”
  • “Jay did a great job of letting me know when he’d arrive and helped push the car to where he could load it on the flatbed.”
  • “Recommend them if you need immediate towing and fair and kind help.”
  • “Great guy showed up fast very honest would highly recommend”
  • “The driver was right on time, incredibly polite, and went out of his way to explain everything and keep me comfortable.”

People customers mention

  • Amer 10 reviews
  • Jay 5 reviews
  • Amar 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired US Motors Towing for 7 kinds of job. Pick one to see what they paid and said.

Recent reviews

Natalia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

It was good service but Amar made it great with being reliable, fast, and efficient 10/10 really great people

Marcia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amer was very nice, he was there with in 25 minutes, and he was very patient with me. I strongly recommend US Motors Towing if anyone needs a tow truck. I really appreciate you, Amer, and THANK YOU.

Abba'sLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

FRIENDLY. PROMPT. I called another towe company they strung me along (US MOTORS) they showed in exactly 20 minutes loaded me up and gave me a ride ....NO DECEPTION. KIND. HONEST. Im home. Thank you God!! Amen

Reasonable priceCar towing
Catherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The experience was amazing overall. Being stuck on the side of the road is always a tuff spot to be, but the driver was fast, effective, and very professional! 10/10 highly recommended.

Great priceCar towing
metuge1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The guys are wonderful. Impeccable ⭐⭐⭐⭐⭐ Couldn't ask for better service. The driver was right on time, incredibly polite, and went out of his way to explain everything and keep me comfortable. Customer-friendly to the core—highly recommend!

Reasonable priceMotorcycle towing
IvanaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best towing company I have used. Easy to work with. Quick. And competitive price.

Car towing

Jobs customers hired them for

JobReviewsCategory typical
Car towing34—
Special vehicle towing5—
Battery service3—
Long distance hauling3—
Motorcycle towing2—
Car lockouts2—
Tire change2—

Compare with

Photos

Customer reviews

5.0 ★★★★★ 205 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Natalia Mendoza2 reviewsTotal number of Google reviews Natalia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was good service but Amar made it great with being reliable, fast, and efficient 10/10 really great people

Chris Dykes1 reviewTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came and picked up my car asap and very professional

Marcia Thomas3 reviewsTotal number of Google reviews Marcia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amer was very nice, he was there with in 25 minutes, and he was very patient with me. I strongly recommend US Motors Towing if anyone needs a tow truck. I really appreciate you, Amer, and THANK YOU.

Response from the owner · a month ago

Thank you for your 5 star review, we appreciate your support

Zaid Osama6 reviewsTotal number of Google reviews Zaid has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional service, highly recommended

  • Services: Car towing
Mejbel AlanazyLocal Guide · 20 reviewsTotal number of Google reviews Mejbel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service thank you

  • Price assessment: Great price
  • Services: Battery service, Motorcycle towing, Car lockouts, Special vehicle towing, Car towing
Abba's DaughterLocal Guide · 15 reviewsTotal number of Google reviews Abba's has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

FRIENDLY. PROMPT. I called another towe company they strung me along (US MOTORS) they showed in exactly 20 minutes loaded me up and gave me a ride ....NO DECEPTION. KIND. HONEST. Im home. Thank you God!! Amen

  • Price assessment: Reasonable price
  • Services: Car towing
Response from the owner · 5 months ago

Thank you for your five star rating, I’ll make sure to pass your kind words to Amer, we appreciate your support

Catherine Rogers2 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The experience was amazing overall. Being stuck on the side of the road is always a tuff spot to be, but the driver was fast, effective, and very professional! 10/10 highly recommended.

  • Price assessment: Great price
  • Services: Car towing
Response from the owner · 3 months ago

Thank you so much for your 5 star review , Catherine . We appreciate your support

metuge metuge leonel1 reviewTotal number of Google reviews metuge has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys are wonderful. Impeccable ⭐⭐⭐⭐⭐ Couldn't ask for better service. The driver was right on time, incredibly polite, and went out of his way to explain everything and keep me comfortable. Customer-friendly to the core—highly recommend!

  • Price assessment: Reasonable price
  • Services: Motorcycle towing
Response from the owner · 3 months ago

Thank you for the five star review rating, we appreciate your support

Jeremy Rydeen1 reviewTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonder people Wonderful service! Prompt and friendly!

  • Price assessment: Great price
  • Services: Tire change
Response from the owner · 3 months ago

Thank you for your kind words, we appreciate your support

Ivana MLocal Guide · 16 reviewsTotal number of Google reviews Ivana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best towing company I have used. Easy to work with. Quick. And competitive price.

  • Services: Car towing
Response from the owner · 3 months ago

Thank you very much for you 5 star review, we appreciate your support

US Motors Towing on Google Maps →

Business details