Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Certified Transmission logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Certified Transmission

Olathe, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 705 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Certified Transmission is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Certified Transmission is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Certified Transmission is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Certified Transmission is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Certified Transmission is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Certified Transmission is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Certified Transmission for 6 kinds of job.

Certified Transmission for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 147
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Steering & suspension repair”

HelenLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This company was a second opinion. It is quite a decision to have to make, new transmission, or a new car in today’s economy. All the gentlemen there in Olathe, took their time to explain exactly what the work was and why it needed to be done and what actually did not need to be done from another quote I had. I…

Reasonable priceTransmissionSteering & suspension repairAuto engine diagnostic
Willard15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Good and complete work by this company. Maybe a little pricey but what is not pricey these days.

Not sureTransmissionSteering & suspension repair
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Solid 5 star review. Great public relations from Chris before and after repairs were made. Timely repair service and reasonable price. Really appreciated Chris very thoroughly going over all the repairs that were made explaining the differences between my old transmission and the new. I would highly recommend them to anyone.

Reasonable priceTransmissionSteering & suspension repairAuto engine diagnostic
Ken6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Basic routine check & service, found stabilizer links needed replaced. Very satisfied with the attention I received!

Reasonable priceTransmissionSteering & suspension repairAuto engine diagnostic
Autumn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thought my transmission was going out. Turns out it was just the rear drive shaft. These guys were very helpful with diagnosing the problem and ensuring that was all that was wrong with my car. Not only that, they were willing to keep my car their an extra day for me since I wasn't able to get back out there right…

Auto engine diagnosticSteering & suspension repair
Jason11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Took our Honda in after Firestone said our rear differential was going out and they couldn’t fix it. Mike and the guys were awesome. They figured out it wasn’t the rear differential, and found the actual problem. They kept me looped in during the entire process, were honest and friendly the entire time and got the…

Steering & suspension repairTransmission
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I sent my mom, who is deaf, to see Andrew at the Olathe location. Not only did he communicate well with her by writing everything down to explain to her, he called to inform me of the issues after the diag. They completed the work efficiently & recommended us to another mechanic for a separate issue. Andrew kept…

Auto engine diagnosticSteering & suspension repair
Cole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceTransmissionSteering & suspension repairAuto engine diagnostic
Blaine4 years ago★★★★★

Rating only, no written review.

Steering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 57%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Transmission259—
Auto engine diagnostic29—
Steering & suspension repair9—
Electrical4—
Oil change2—
Battery2—

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