Experts Reviews · Company report
Chad Miller Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty63−3.7Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Chad Miller Auto Care

San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #537Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 935 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chad Miller Auto Care is better than 71% of auto repair shops.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chad Miller Auto Care is better than 53% of auto repair shops.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chad Miller Auto Care is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chad Miller Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chad Miller Auto Care is better than 63% of auto repair shops.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chad Miller Auto Care is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Chad Miller Auto Care for 8 kinds of job.

Chad Miller Auto Care for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#93 / 244
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Auto maintenance”

SLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chad Miller and his employees are always quick, courteous, and very communicative on timing, issues and anything else to do with the transaction. It is always a pleasure to work any of the employees there.

Auto maintenanceAuto brake replacementOil change
Angelique6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great place, great people! The other day was my 2nd time at Chad Miller’s, and like before, everyone was super friendly and the owner was there. I just needed maintenance services like spark plug and brake fluid replacements, and my engine light went off just in time for my appointment. Everything was handled…

Great priceBrakesAuto maintenance
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is the first time I've come here and all I can say is I wish all mechanics were as friendly, straight-forward, courteous, and flexible as he is. Even his team when you call is very nice and courteous to you. He understands the problem, helps where he can and tells you what you need and doesn't at all try to…

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
Rose15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good customer service. Excellent work. Always satisfied!!

Reasonable priceAuto battery replacementAuto maintenance
Candice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chad and his team are the best! Always honest and the work they do is excellent!

General repairs & maintenanceTire rotationsAir conditioning
RandyLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

When I walked in the owner was very busy, and for good reason. Quick turnaround with my service, detailed problems with my vehicle (that I will return to to get maintenanced), and understanding of my financial restraints that we all have when it comes to car repairs. I had to get control arms replaced and my car…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment
DishaunLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thanks for a great experience! Your professional and honest repair of different issues on my vehicles have been great . Thanks for a job well done and Chad Miller Auto Care has definitely earned a life long customer because of this.

Great priceElectrical repairGeneral repairs & maintenanceAuto brake repair
Greer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love Chad and his team. Although my car was being stubborn they never stopped trying to figure out what was wrong with it. Even had it for days diagnosing it when I decided it was time to just take my loss and trade it in for a new car. Thank you again to the team that I will always choose to go back to for any maintenance needed on my new car.

Great priceTransmissionElectrical repairGeneral repairs & maintenance
Amir4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This is my go to shop for years. Trustworthy and reliable.

Auto battery replacementGeneral repairs & maintenanceEngine repair
Kaela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had bought a used Honda accord sport and the worst happened. I had a misfire in my cylinders at 10 pm on a Wednesday night on my way to chipotle! I was able to drop my vehicle off at chads auto care and had a lovely conversation with Chad! The team did a great job fixing my vehicle and even helped out when there…

Great priceAuto engine diagnosticEngine repairAuto maintenance
C.J.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent and honest service. Only charged for what was needed.Told me that my air filter didn’t need replacing even though it was due. (Unlike the dealer who charge you for as much as they can.)

Reasonable priceTiresAuto maintenanceOil change
Tracee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely a real honest genuine guy! I really appreciate the knowledge he helps me with. Fast and great pricing!

Auto brake repairAuto brake replacementAuto detailing
CarolineLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been a customer for a couple of years and have been extremely satisfied with the work they have done on my Mazda 3. I leave feeling confident that the problem has been resolved. They are the kind of business that will send a mechanic with you to drive around the block if you don't know exactly what the…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Houston7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow! What a wonderful experience with Chad Miller Auto Care. 5 out of 5 stars without any hesitation. I received numerous different services with my vehicle including engine coolant, battery terminals, belt replacement, and more. My truck has not run this well in years! I HIGHLY recommend Chad Miller Auto Care for any and all vehicle needs.

Auto battery maintenanceAuto maintenanceAuto engine diagnostic
LizLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I went to the shop because car was making a "weird" noise. Normally I hate going to auto shops because they talk down to me, over complicate things, sugar coat, and over charge everything. Not this place. Not only did they explain what was wrong, they gave me worse case situation, and best case so I knew about what…

Auto maintenanceBatteryBrakes
NicoleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Honest, trustworthy, quick turnaround, friendly and affordable Mechanical shop. Have been going to Chad and his team for 6 years. I drive from the other side of town just to keep returning. Thank you for always helping us get what we need both of our vehicles. Appreciate that y’all are always upfront with what is…

Auto maintenanceGeneral repairs & maintenanceVehicle Inspection
BelindaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chad and his team are top notch. I have a 2005 with over 230,000 miles on it that they have helped me keep on the road for years. Their prices are fair. Their customer service is excellent. I trust them explicitly with my car. I just brought in my uncle’s car for them to service too! If you need a trustworthy, high…

Auto brake replacementAuto maintenanceBrakes
Amber12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceAuto maintenance
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 39%Overpriced 5%Not sure 4%

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