How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty63−3.7Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCOREChad Miller Auto Care
San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #537Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 935 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Chad Miller Auto Care for 8 kinds of job.
Chad Miller Auto Care for brakes
Clear ✕All 19 Google reviews tagged “Brakes”
Great place, great people! The other day was my 2nd time at Chad Miller’s, and like before, everyone was super friendly and the owner was there. I just needed maintenance services like spark plug and brake fluid replacements, and my engine light went off just in time for my appointment. Everything was handled…
Add 4/2026- STAY AWAY they are very dishonest...reviews are probably friends & family. **Just found out Tony NEVER did a New Rear End Brake Job, not even new Drums 😡 !! Charged me Parts "not even put on". I am 64 yrs old I drive 5 mi to work, 10 miles to Church in 4 years drove 40K miles, no way Drums would wear &…
Thanks for a great experience! Your professional and honest repair of different issues on my vehicles have been great . Thanks for a job well done and Chad Miller Auto Care has definitely earned a life long customer because of this.
Love Chad and his team. Although my car was being stubborn they never stopped trying to figure out what was wrong with it. Even had it for days diagnosing it when I decided it was time to just take my loss and trade it in for a new car. Thank you again to the team that I will always choose to go back to for any maintenance needed on my new car.
I have been a customer of this marvelous establishment for many years, and have never been disappointed. Their honesty, dependability, and friendliness are salient, and I know I am in good hands.
Great customer service! Got my brake pads changed. They needed to order the part. We set up an appointment the following week. Installed before having to pick up my kids from school 😊
Absolutely a real honest genuine guy! I really appreciate the knowledge he helps me with. Fast and great pricing!
I've been a customer for a couple of years and have been extremely satisfied with the work they have done on my Mazda 3. I leave feeling confident that the problem has been resolved. They are the kind of business that will send a mechanic with you to drive around the block if you don't know exactly what the…
Came to this shop based on the reviews of great experiences it had, since im from out of town, wasn't dissapointed at all great service and straight forward problem solving skills. Recomendado👍🏻
I went to the shop because car was making a "weird" noise. Normally I hate going to auto shops because they talk down to me, over complicate things, sugar coat, and over charge everything. Not this place. Not only did they explain what was wrong, they gave me worse case situation, and best case so I knew about what…
This has been my go-to place since I moved to San Antonio - They are busy and need a bigger parking lot! They are thorough and honest with your best interest at heart.
Chad and his team are top notch. I have a 2005 with over 230,000 miles on it that they have helped me keep on the road for years. Their prices are fair. Their customer service is excellent. I trust them explicitly with my car. I just brought in my uncle’s car for them to service too! If you need a trustworthy, high…
A good auto care place is hard to find, but this one is everything I could have asked for. Friendly, honest and knowledgeable. They tell you what you need to know about your car and coat of repairs, and don't try to push anything extra onto you. Amazing experience and I will definitely be back!
I heard about this business from coworkers. When I needed my brakes replaced, I made an online appointment. I was speaking directly with Chad Miller who is very hands on in every aspect of the business. I even requested a last-minute oil change and they were able to accommodate me. I stayed in the waiting area (but…
My mother took her Saturn Outlook in for an Oil sending unit replacement. First they charged $90 for a part that is easily found for $30. I understand the need to make a profit and stay in business, but that seems excessive. The worse part is the $499.88 labor charge to replace it. I have seen it done with a little…
I’ve been taking my vehicles to Chad and his Team for years now and have never been disappointed. But almost always blown away by their honesty, quality and dependability. Chad has on more than one occasion advocated for me as an expert in his field saving me thousands. I would like to also recognize Chads patience…
Another refreshing experience at Chad Miller Auto Care. As routinely as I confidently drive away from this place with fresh oil in my engine, I believe I also leave with something of a renewed faith in ethics & integrity that, in this Post-Amazonian commercial ecology, seems to be a wistful relic of much simpler…
I usually do my own work on cars, if I can, but I was short on time last week and the brakes needed work. Had some other nagging issues I decided to entrust with them too. They are not your bottom dollar mechanic, but the service is well worth it. Very thorough inspection, did excellent repair work, and above all,…
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 69 | — |
| Oil change | 28 | — |
| Electrical repair | 25 | — |
| Auto engine diagnostic | 22 | — |
| Auto maintenance | 19 | — |
| Brakes | 19 | — |
| Engine repair | 14 | — |
| Steering & suspension repair | 13 | — |