Experts Reviews · Company report
Chad Miller Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty63−3.7Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Chad Miller Auto Care

San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #537Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 935 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chad Miller Auto Care is better than 71% of auto repair shops.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chad Miller Auto Care is better than 53% of auto repair shops.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chad Miller Auto Care is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chad Miller Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chad Miller Auto Care is better than 63% of auto repair shops.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chad Miller Auto Care is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Chad Miller Auto Care for 8 kinds of job.

Chad Miller Auto Care for electrical

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#126 / 266

All 10 Google reviews tagged “Electrical”

Katy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am visiting from College Station, TX and my car had an engine coil misfire. I went to Chad Miller and everyone was so quick and helpful!!! I am so thankful for Chad Miller Auto Care - they took care of me and my car and got me back on the road safe and sound. Thank you guys!!!

Electrical
MyaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came in to get my turn signal light fixed as auto zone gave me a light, turned out auto zone gave me the incorrect light and the mechanics at Chad Miller fixed it no charge and in 2 minutes. Truly the nicest and most kind hearted people out there. Will be back again for all my car needs as these are mechanics you can trust.

ElectricalService not listed
Sarah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Two of my blinker lights were out and the nice man at the front desk told us he would help us and he did just that. He changed one light and readjusted another and it was super quick and easy. Super respectful and in and out in 15 minutes.

ElectricalService not listed
KyleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Took car in for 02 sensor malfunctioning and electrical system. They keep me in the loop with what they were doing and what they found. Great team and great prices. Highly recommend

ElectricalElectrical repairGeneral repairs & maintenance
Jenn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Blown away by the customer service. I had an issue with my car still running after I removed the keys from the ignition. I knew I had to get it looked at promptly before more issues started so I headed straight to the shop and prayed I would get there without breaking down. Without question they quickly diagnosed…

ElectricalAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
DeidreLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been taking my vehicles to Chad and his Team for years now and have never been disappointed. But almost always blown away by their honesty, quality and dependability. Chad has on more than one occasion advocated for me as an expert in his field saving me thousands. I would like to also recognize Chads patience…

BrakesElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
RichardLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommended. I went in because the heater stopped working in my 2004 Honda Pilot. They ordered the part and completed the repair the next day. Highly professional team.

ElectricalElectrical repairGeneral repairs & maintenance+ Punctuality+ Professionalism
Ry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I needed my ABS computer re-programmed. Many shops dont have the software only dealerships. Chad carries the complete software. I didnt have to waste a day waiting on a dealership to over charge me. Also while I was deployed my wife brought her Jeep in with a problem. Chad was honest and told her that it was…

ElectricalAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Professionalism+ Value
MarkLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Chad replaced a failed ignition system in my 2005 Chevy Colorado. Did a great job keeping me informed on the progress. He did not pressure me to do additional work.

ElectricalService not listed+ Quality+ Professionalism
V4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

ElectricalGeneral repairs & maintenance+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 39%Overpriced 5%Not sure 4%

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