How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty63−3.7Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCOREChad Miller Auto Care
San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #537Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 935 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Chad Miller Auto Care for 8 kinds of job.
Chad Miller Auto Care for general repairs & maintenance
Clear ✕All 69 Google reviews tagged “General repairs & maintenance” · showing 60
Chad miller is an amazing auto shop. I’ve been getting work done since I took my 2016 Nissan Sentra to them back in February. They are always quick to get the job done, and charge fair prices. Everyone is always kind, professional and quick with their help! Couldn’t recommend enough if you’re in the San Antonio Area!
This is the first time I've come here and all I can say is I wish all mechanics were as friendly, straight-forward, courteous, and flexible as he is. Even his team when you call is very nice and courteous to you. He understands the problem, helps where he can and tells you what you need and doesn't at all try to…
Chad and his team are the best! Always honest and the work they do is excellent!
No issue with the inspection or work quality. My problem is that they wanted to charge me $600 for coolant and brake flush since it was convenient and vehicle was already there. I initially said yes because I trusted them but it felt alittle expensive so I declined it before the call was over. I made a few calls and…
Professional good communication friendly Great Service
When I walked in the owner was very busy, and for good reason. Quick turnaround with my service, detailed problems with my vehicle (that I will return to to get maintenanced), and understanding of my financial restraints that we all have when it comes to car repairs. I had to get control arms replaced and my car…
Thanks for a great experience! Your professional and honest repair of different issues on my vehicles have been great . Thanks for a job well done and Chad Miller Auto Care has definitely earned a life long customer because of this.
Love Chad and his team. Although my car was being stubborn they never stopped trying to figure out what was wrong with it. Even had it for days diagnosing it when I decided it was time to just take my loss and trade it in for a new car. Thank you again to the team that I will always choose to go back to for any maintenance needed on my new car.
I have been a customer of this marvelous establishment for many years, and have never been disappointed. Their honesty, dependability, and friendliness are salient, and I know I am in good hands.
Excellent Service, Expert Technicians I recently took my F150 in for repairs. Chad and I discussed what my vehicle might need and the team proceeded to diagnose the cause. All repairs were discussed with me in advance for my approval. That was a great sign that I was dealing with a 5 Star Auto Repair business. I…
This is my go to shop for years. Trustworthy and reliable.
Chad is an amazing person and runs an amazing shop. Very understanding of my circumstances and willing to go the extra mile to ensure that not only I am happy with the outcome but also that my truck leaves with no issues. Couldn’t recommend him and his team more. Definitely my go to moving forward. Got the job done…
Helped me fix my car after someone tried to steal it! Everyone was so nice and they worked really fast and were very open about pricing! The timeline they told me at the beginning was almost spot on. Can’t recommend this place enough!!
These guys are the best at what they do. They are honest and will tell you what needs to be done to your vehicle. Will never do work that isn't needed. I would not want anyone else doing minor or major work on my car,
2nd visit for different maintenance service. Awesome service same as my first visit. Reasonable price and good turnaround time. Will continue using them as needed.
Absolutely a real honest genuine guy! I really appreciate the knowledge he helps me with. Fast and great pricing!
One of the most knowledgeable group of mechanics I’ve encountered! Was out on the road in less than a day where my usual place didn’t have time for me. Thank you Chad and Richard.
Best place in town. My 2010 Ford Truck is running like a champ again thanks to Chad Miller Auto Care.
I've been a customer for a couple of years and have been extremely satisfied with the work they have done on my Mazda 3. I leave feeling confident that the problem has been resolved. They are the kind of business that will send a mechanic with you to drive around the block if you don't know exactly what the…
The most caring wholesome dad energy!!! I pretty much despise anything that has to do with car maintenance, but the team at Chad Miller Auto Care make me feel SO cared for. They are honest, kind and transparent which is the trifecta for someone that does not know anything about cars. I can go in there confident I am…
Wow! What a wonderful experience with Chad Miller Auto Care. 5 out of 5 stars without any hesitation. I received numerous different services with my vehicle including engine coolant, battery terminals, belt replacement, and more. My truck has not run this well in years! I HIGHLY recommend Chad Miller Auto Care for any and all vehicle needs.
This is an honest and reliable mechanic shop, we are so glad we came to Chad. He helped my husband and I out with a vehicle inspection and provided us with a complete overview of the status of the vehicle. Not only was he extremely transparent, but he was helpful and provided great advice. He provided amazing…
Chad and his team are among the most honest, trust worthy mechanics I have ever worked with. They stand firm behind their warranty of work and I respect them tremendously. I will always take my vehicles to this honorable team.
Had to have my wife’s Infinity towed to Chad Miller because it broke down on 1604. Chad and his team worked with us and third party warranty company to get us back on the road quickly and at a great price. Communication was great over the phone and via text. I would highly recommend Chad anytime.
Honest, trustworthy, quick turnaround, friendly and affordable Mechanical shop. Have been going to Chad and his team for 6 years. I drive from the other side of town just to keep returning. Thank you for always helping us get what we need both of our vehicles. Appreciate that y’all are always upfront with what is…
I chose this shop based on the positive reviews it has received. I had paid a diagnostic fee at another shop but chose Chad Miller to do the repairs. When they called couple days later for the estimate I asked about the diagnostic fee. I could not understand why there was a diagnostic fee when I already wanted…
Great service as usual. Will continue to come here for any auto needs. I used to come here because it was near work and had good reviews. Now it’s a longer drive but I will continue to come here when my car needs work. Great guys, great work. Thank you Chad and team.
Took car in for 02 sensor malfunctioning and electrical system. They keep me in the loop with what they were doing and what they found. Great team and great prices. Highly recommend
Chad and his team are top notch. I have a 2005 with over 230,000 miles on it that they have helped me keep on the road for years. Their prices are fair. Their customer service is excellent. I trust them explicitly with my car. I just brought in my uncle’s car for them to service too! If you need a trustworthy, high…
Timing chain and water pump replaced. Very happy with the work performed. Came out lower than the estimate. Very professional. Will definitely use again. Charles
I got a few estimates for my GMC Acadia that was overheating before deciding to go with Chad Miller Auto. I read through Google reviews and saw that they were one of the best rated auto care providers in the area. I have to say that I see why they have a 5 * rating. Their customer service was excellent and the…
We have going here for years and have always had a great experience. The mechanics explain everything in detail so you are never confused about anything and they do a stellar job. My car has some miles but they keep it working perfectly
I've been taking my vehicles to Chad for many, many years. He and his crew always do good work, he charges a fair price, and he provides exceptional customer service. In this instance, my truck had an intermittent noise in the front end. Turned out to be a loose engine mount. It took a little over an hour to make…
A good auto care place is hard to find, but this one is everything I could have asked for. Friendly, honest and knowledgeable. They tell you what you need to know about your car and coat of repairs, and don't try to push anything extra onto you. Amazing experience and I will definitely be back!
Blown away by the customer service. I had an issue with my car still running after I removed the keys from the ignition. I knew I had to get it looked at promptly before more issues started so I headed straight to the shop and prayed I would get there without breaking down. Without question they quickly diagnosed…
I went in today because I ran over a curb and I had something hanging off the bottom of my car. I went in and spoke to the man at the front desk who was very friendly. I don't know the name of the man who repaired my car, but he was a very nice gentleman who even offered to have the repair free of charge. I couldn't…
I went to Chat Miller AC this morning. New to San Antonio, I was looking for a good place to take my FRS and I think I found it. They did a great job. Great service, on time, nice lobby. I'll be back for my next service.
Everyone is great at communicating the issues with the car and being very clear about required repairs and remaining true to estimates. My insurance company was not very easy to deal with and Chad was great about working through with them and making sure my repairs would get completed. Absolute pleasure to work with…
The staff was amazing! I walked in because my maintenance required light and my tire pressure lights were on and they helped me out within 10 minutes. These guys were super kind, considerate, and accommodating. 10/10 I will be returning.
Chad Miller is awesome!!! Had my battery die on me and needed to get it changed, even though it was a busy day they still had time to take my car on and get it taken care of!! Super friendly and super helpful, will be back for further automotive care!
Went to Chad MIller Auto Repair for a scheduled maintenance on my car. They handled me with courtesy, professionalism, and honesty! I was quoted a price for the work I needed done, and when I arrived the bill was half what I expected to pay. They didn't do any unnecessary repairs just to make some extra bucks.…
Excellent service, professional work. Go see Chad and the great team at Chad Miller Auto Care!
I have a 2000 Ford Taurus station wagon that had a litany of issues: Windows that would not go up or down; a power steering fluid leak; a check engine light that glows constantly; A/C not cooling properly.... They had to keep the car for four days (finding certain parts for a 20 year old vehicle must have been a…
Chad and his team are the most authentic group of auto service professionals that I've ever met. Genuine care for you and your vehicle can be found here.
Took my vehicle in for an alignment and look over after losing control on the ice and hitting a curb at 20-30mph. I did not have a mechanic that I was familiar with so I once again looked to Google. In typical fashion, the high ratings for this place of business were accurate! Chad, the owner/operator, was on site…
I’ve been taking my vehicles to Chad and his Team for years now and have never been disappointed. But almost always blown away by their honesty, quality and dependability. Chad has on more than one occasion advocated for me as an expert in his field saving me thousands. I would like to also recognize Chads patience…
Very impressed with the service received. Repair was completed faster than I expected and staff was friendly and communicative. I will be bringing my car back if/when it needs service. Would highly recommend
Had issue with my USB and fuses. Gentlemen went out of his way to help me and ensure issue was resolved. Will be back! Top notch cutover services. The best guaranteed. Thank you!!!!
I got there at 5:41 pm, they were closing when I got there! Trust me I work in retail and I know how irritating it is to be the customer who arrives after closing! BUT the guy (I wish I knew his name) was sooo welcoming, he went through the trouble to change my tail light and after all that work, he said you’re set…
Chad Miller Auto Care earned my trust by being honest, accurate, punctual, and very fair on the charges, this is my home town shop, I will recommend them any time!!!
Awesome service and super friendly. Will return!!
Highly recommended. I went in because the heater stopped working in my 2004 Honda Pilot. They ordered the part and completed the repair the next day. Highly professional team.
Great local, honest and friendly company.
I had a multitude of things that needed attention. They are a great company, good work, good customer service, they know what they are doing!! You can trust them, I highly recommend this company.
I highly recommend Chad Miller Auto Care if you want a honest and and experienced auto repair. We will be return customers. Thank You Chad Miller and all the Mechanics
I needed my ABS computer re-programmed. Many shops dont have the software only dealerships. Chad carries the complete software. I didnt have to waste a day waiting on a dealership to over charge me. Also while I was deployed my wife brought her Jeep in with a problem. Chad was honest and told her that it was…
I usually do my own work on cars, if I can, but I was short on time last week and the brakes needed work. Had some other nagging issues I decided to entrust with them too. They are not your bottom dollar mechanic, but the service is well worth it. Very thorough inspection, did excellent repair work, and above all,…
Not professional, no further comment needed.
Rating only, no written review.
Rating only, no written review.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 69 | — |
| Oil change | 28 | — |
| Electrical repair | 25 | — |
| Auto engine diagnostic | 22 | — |
| Auto maintenance | 19 | — |
| Brakes | 19 | — |
| Engine repair | 14 | — |
| Steering & suspension repair | 13 | — |