Experts Reviews · Company report
Chad Miller Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty63−3.7Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Chad Miller Auto Care

San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #537Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 935 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chad Miller Auto Care is better than 71% of auto repair shops.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chad Miller Auto Care is better than 53% of auto repair shops.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chad Miller Auto Care is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chad Miller Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chad Miller Auto Care is better than 63% of auto repair shops.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chad Miller Auto Care is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Chad Miller Auto Care for 8 kinds of job.

Chad Miller Auto Care for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#188 / 414
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Oil change” · showing 20

John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Fast, honest, affordable Work. Happy to support local businesses with such high-quality customer service and work. Saved me thousands.

Auto engine diagnosticOil change
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Chad miller is an amazing auto shop. I’ve been getting work done since I took my 2016 Nissan Sentra to them back in February. They are always quick to get the job done, and charge fair prices. Everyone is always kind, professional and quick with their help! Couldn’t recommend enough if you’re in the San Antonio Area!

Great priceTransmissionGeneral repairs & maintenanceVehicle Inspection
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ I highly recommend Chad Miller’s Auto Care! I’m extremely appreciative of the outstanding service and professionalism I received. From start to finish, the entire experience was top tier. They were honest, knowledgeable, dependable, and made sure I understood what was going on with my vehicle and what needed…

Electrical repairAuto battery replacementOil change
SLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chad Miller and his employees are always quick, courteous, and very communicative on timing, issues and anything else to do with the transaction. It is always a pleasure to work any of the employees there.

Auto maintenanceAuto brake replacementOil change
Vanessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick, friendly, honest, affordable. Will continue to go back.

Great priceOil change
Candice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chad and his team are the best! Always honest and the work they do is excellent!

General repairs & maintenanceTire rotationsAir conditioning
Greer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love Chad and his team. Although my car was being stubborn they never stopped trying to figure out what was wrong with it. Even had it for days diagnosing it when I decided it was time to just take my loss and trade it in for a new car. Thank you again to the team that I will always choose to go back to for any maintenance needed on my new car.

Great priceTransmissionElectrical repairGeneral repairs & maintenance
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have been a customer of this marvelous establishment for many years, and have never been disappointed. Their honesty, dependability, and friendliness are salient, and I know I am in good hands.

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have been taking my vehicles to Chad Miller Auto Care for the last 7 years (everything from oil changes to transmission replacement). Chad and his team are great. Trustworthy service, honest prices, good communication. Highly recommend.

Great priceTransmissionElectrical repairVehicle Inspection
C.J.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent and honest service. Only charged for what was needed.Told me that my air filter didn’t need replacing even though it was due. (Unlike the dealer who charge you for as much as they can.)

Reasonable priceTiresAuto maintenanceOil change
Dominique2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Helped me fix my car after someone tried to steal it! Everyone was so nice and they worked really fast and were very open about pricing! The timeline they told me at the beginning was almost spot on. Can’t recommend this place enough!!

Reasonable priceAuto glass repairGeneral repairs & maintenanceOil change
JessicaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I took up my friend on her recommendation of Chad Miller after being fed up with my dealership's "service" department. Making a reservation for service online was easy. Response time was quick and everyone I had contact with dropping off and picking up my Mazda was polite and friendly. I will take them up on their next suggested service and be back soon!

Reasonable priceOil changeService not listed
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I go to Chad Miller Auto Repair for all of my car needs. They are a full-service shop with certified technicians. They are always fair and honest and don't just throw parts at a problem. They diagnose issues and give you an estimate before they proceed. Their three year warranty caused another shop in town to match it!

Air & cabin filter replacementAuto brake repairAir conditioning
CarolineLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been a customer for a couple of years and have been extremely satisfied with the work they have done on my Mazda 3. I leave feeling confident that the problem has been resolved. They are the kind of business that will send a mechanic with you to drive around the block if you don't know exactly what the…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Kayla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick service and friendly.

Oil change
Houston7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow! What a wonderful experience with Chad Miller Auto Care. 5 out of 5 stars without any hesitation. I received numerous different services with my vehicle including engine coolant, battery terminals, belt replacement, and more. My truck has not run this well in years! I HIGHLY recommend Chad Miller Auto Care for any and all vehicle needs.

Auto battery maintenanceAuto maintenanceAuto engine diagnostic
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience! They were honest and didn’t try to up charge on unnecessary items. I will be going back them again.

Air & cabin filter replacementOil changeWheel alignment
VioletLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This has been my go-to place since I moved to San Antonio - They are busy and need a bigger parking lot! They are thorough and honest with your best interest at heart.

Auto brake repairBrakesOil change
CLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I went to Chat Miller AC this morning. New to San Antonio, I was looking for a good place to take my FRS and I think I found it. They did a great job. Great service, on time, nice lobby. I'll be back for my next service.

General repairs & maintenanceOil change+ Punctuality+ Professionalism+ Value
Ash7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I heard about this business from coworkers. When I needed my brakes replaced, I made an online appointment. I was speaking directly with Chad Miller who is very hands on in every aspect of the business. I even requested a last-minute oil change and they were able to accommodate me. I stayed in the waiting area (but…

BrakesOil change+ Punctuality+ Quality+ Professionalism

Show more oil change reviews (8 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 39%Overpriced 5%Not sure 4%

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