Experts Reviews · Company report
Chad Miller Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Momentum penalty63−3.7Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Chad Miller Auto Care

San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #537Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 935 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chad Miller Auto Care is better than 71% of auto repair shops.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chad Miller Auto Care is better than 53% of auto repair shops.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chad Miller Auto Care is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chad Miller Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chad Miller Auto Care is better than 63% of auto repair shops.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chad Miller Auto Care is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Chad Miller Auto Care for 8 kinds of job.

Chad Miller Auto Care for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.20
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 39/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#283 / 285
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 10 Google reviews tagged “Transmission”

Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

I drop my vehicle off around 10am of course the professionalism was there at first, however after they had my vehicle for serval hours I call asking for a status. I was place on a brief hold then I was told they there were placing in the garage now so it was be look at. This was around 130… so mind you my car had…

Transmission
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Chad miller is an amazing auto shop. I’ve been getting work done since I took my 2016 Nissan Sentra to them back in February. They are always quick to get the job done, and charge fair prices. Everyone is always kind, professional and quick with their help! Couldn’t recommend enough if you’re in the San Antonio Area!

Great priceTransmissionGeneral repairs & maintenanceVehicle Inspection
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They recently serviced my car for transmission failure. With a repair of this magnitude I naturally had alot of questions & fear of the repair costs but, the team at Chad Miller did a great job of answering all of my questions & giving me peace of mind. They went through all of my service options which was very…

Transmission
KeithLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am very impressed. I brought my 2010 Volvo XC60 in for what I was afraid was going to be a very costly transmission repair. Turns out it was just a sensor gone bad. I got my car in around 7:30 and had it back by 3. Wow! The price was more than reasonable and the staff is great! I have found a trustworthy mechanic, and plan to go back as necessary.

TransmissionElectrical repairAuto brake repair
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

I brought my truck in to get some work done and after two weeks I finally got it back. The first day I pick it up and drive it around, the check engine light comes on with a P0234 code which means turbocharger overboost condition. So I look into it myself and find that it could mean some vacuum lines are leaking.…

OverpricedTransmissionExhaustService not listed
Greer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love Chad and his team. Although my car was being stubborn they never stopped trying to figure out what was wrong with it. Even had it for days diagnosing it when I decided it was time to just take my loss and trade it in for a new car. Thank you again to the team that I will always choose to go back to for any maintenance needed on my new car.

Great priceTransmissionElectrical repairGeneral repairs & maintenance
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have been taking my vehicles to Chad Miller Auto Care for the last 7 years (everything from oil changes to transmission replacement). Chad and his team are great. Trustworthy service, honest prices, good communication. Highly recommend.

Great priceTransmissionElectrical repairVehicle Inspection
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I go to Chad Miller Auto Repair for all of my car needs. They are a full-service shop with certified technicians. They are always fair and honest and don't just throw parts at a problem. They diagnose issues and give you an estimate before they proceed. Their three year warranty caused another shop in town to match it!

Air & cabin filter replacementAuto brake repairAir conditioning
CarolineLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been a customer for a couple of years and have been extremely satisfied with the work they have done on my Mazda 3. I leave feeling confident that the problem has been resolved. They are the kind of business that will send a mechanic with you to drive around the block if you don't know exactly what the…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
AngelaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Transmission

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 39%Overpriced 5%Not sure 4%

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