Chamberlain Painting - Louisville's Oldest & Most Trusted Painting Company
Painting · Louisville, KY · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 15 mural paintersiPosition by Experts Score among all companies we track in this category. · better than 71%
5.0★★★★★106 Google reviews · 23 photos
99%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Chamberlain Painting - Louisville's Oldest & Most Trusted Painting Company at a glance
Google reviewers rate Chamberlain Painting 5/5 based on 106 reviews, with the owner responding to all feedback. Customers frequently cite punctuality, professional communication, and fair pricing for interior and exterior painting, wallpaper removal, and drywall repair. One recurring criticism involves a single quote that was significantly higher than competitors and lacked detailed measurements, though most clients express satisfaction with the final results and work quality.
Google rating: 5.0 out of 5 from 106 reviews (99% five-star).
Reviews on this page: 106 Google reviews (104 with written comments, 17 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyMural Painters median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chamberlain Painting - Louisville's Oldest & Most Trusted Painting Company: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chamberlain Painting - Louisville's Oldest & Most Trusted Painting Company: 92/100 on this factor. Category median: 86.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chamberlain Painting - Louisville's Oldest & Most Trusted Painting Company: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chamberlain Painting - Louisville's Oldest & Most Trusted Painting Company: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chamberlain Painting - Louisville's Oldest & Most Trusted Painting Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
106 Google reviews we collected
5.0of 5
5 stars10599%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 104 written reviews
99%praise
Praise25899%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1169%
Reasonable531%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6425%
Would recommend6023%
Staff & attitude5019%
Speed & response3513%
Communication228%
Price & value187%
Honesty & trust125%
What customers talk about
We read 104 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The painting was neat and they did excellent work removing wallpaper and fixing drywall.”
“I’d definitely recommend them to anyone looking for a reliable painting company!”
“Cannot recommend them enough!”
“The team was friendly, on time, and paid close attention to all the little details.”
“Dalton made the process so easy and was quick to respond to any questions I had.”
“They had wonderful communication and asked our opinion along the way, making sure we were satisfied.”
“Dalton was very responsive, fair priced , and friendly.”
“…of our painting work out to Dalton and Chamberlain Painting and don't trust anyone else except these guys; they do incredible work for a reasonable pr…”
People customers mention
Dalton10 reviews
Brian3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Chamberlain Painting - Louisville's Oldest & Most Trusted Painting Company for 7 kinds of job. Pick one to see what they paid and said.
brian2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
From the owner Dalton to the painting done by Brian it was all a first class experience. I will gladly call them the next time I need painting done. You can trust them in every aspect of the job.
Reasonable priceInterior painting
Kevin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The painting was neat and they did excellent work removing wallpaper and fixing drywall.
Lucas3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Chamberlain painting does all of my work for me and is very good at thoroughly walking me through every step. prices are reasonable and fair.
Great priceInterior paintingExterior painting
JD2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I recently worked with this painting company, and I’m really happy with how everything turned out. The team was friendly, on time, and paid close attention to all the little details. They did an awesome job transforming the space and made the whole process easy and stress-free. You can tell they really care about…
Courtney3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Chamberlain painting was amazing to work with and I highly recommend. Dalton made the process so easy and was quick to respond to any questions I had. He had his crews at my house and wrapped up all in record time. Will be using them for all my future painting needs.
MaryLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
Absolutely blown away by this quote. Nearly $5,000 to paint a tiny room and a standard bookcase, with a walkthrough that lasted less than two minutes and not a single measurement taken. We received multiple quotes from other reputable painters in the area that were nowhere near this price. It honestly felt like a…
From the owner Dalton to the painting done by Brian it was all a first class experience. I will gladly call them the next time I need painting done. You can trust them in every aspect of the job.
Price assessment: Reasonable price
Services: Interior painting
Response from the owner · 4 months ago
We’re pleased to hear that. Thanks again Brian!
Bill4 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
I recently worked with this painting company, and I’m really happy with how everything turned out. The team was friendly, on time, and paid close attention to all the little details. They did an awesome job transforming the space and made the whole process easy and stress-free. You can tell they really care about the quality of their work. I’d definitely recommend them to anyone looking for a reliable painting company!
Response from the owner · 5 months ago
Thank you jd!
Courtney Morley3 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Chamberlain painting was amazing to work with and I highly recommend. Dalton made the process so easy and was quick to respond to any questions I had. He had his crews at my house and wrapped up all in record time. Will be using them for all my future painting needs.
Response from the owner · 5 months ago
Thank you Courtney!
Mary Kate SamselLocal Guide · 15 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Absolutely blown away by this quote. Nearly $5,000 to paint a tiny room and a standard bookcase, with a walkthrough that lasted less than two minutes and not a single measurement taken. We received multiple quotes from other reputable painters in the area that were nowhere near this price. It honestly felt like a number was thrown out with very little effort involved. Maybe this was once a great company, but it definitely left us feeling like they saw a newer construction home and assumed we’d blindly pay whatever price was given.
Response from the owner · 5 months ago
Thank you for your feedback. We’re sorry our estimate was not the right fit for your budget. For accuracy, the estimate provided was $4,315 — not nearly $5,000 as stated in the review. Our pricing reflects the scope of work, preparation, materials, and quality standards we provide. We completely understand comparing multiple quotes and choosing the contractor that best fits your needs. Since no work was ultimately performed, we respectfully disagree with the characterization of our company based solely on pricing, but we do appreciate the opportunity to provide an estimate and wish you the best with your project.
Matt RascheLocal Guide · 145 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Dalton and his team were great to work with. They were very professional and kept a clean worksite. The dedication to prep work yielded a flawless paint job on our kitchen cabinets. Their prices were also very competitive with other companies in the area.
Price assessment: Reasonable price
Services: Cabinet painting
Response from the owner · 5 months ago
Thanks for trusting us Matt!
Constance Dorado12 reviewsiTotal number of Google reviews Constance has written across all businesses on Google Maps, not just this one.
Dalton & Brian with Chamberlain Painting stained my front porch posts. They did a phenomenal job! Brian was quick , efficient, and very professional. Dalton was very responsive, fair priced , and friendly. Thank you both. Will be using them for all painting / staining services from here forward.
