Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate the service 4.9 out of 5 based on 646 reviews, with the owner responding to 59% of them. Customers frequently praise the punctuality, professional communication, and effective removal of stains from carpets and upholstery, noting that the low-water process allows for quick drying times. Some lower-rated experiences cite issues with incomplete cleaning results, such as remaining dirt or marks, and one complaint involved a missing item during a visit.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
646 Google reviews we collected
Phrases our text analysis found in 471 written reviews
Price verdicts customers left with their Google review
Middle half of what 93 customers paid ($164–$303) · gold mark = category median.
How often each topic comes up in the written reviews
We read 471 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Eric was great as always and his asst was a really nice guy; they were in and out quickly , I wouldn’t use anyone else and would recommend to family a…”
“Chris did an excellent job cleaning my brothers carpet.”
“We had a terrible mess with dog feces ground into the carpet.”
“…at as always and his asst was a really nice guy; they were in and out quickly , I wouldn’t use anyone else and would recommend to family and friends.…”
“The arrival was late due to another client wanting more done than ordered.”
“…ce guy; they were in and out quickly , I wouldn’t use anyone else and would recommend to family and friends.…”
“The service tech was very good at explaining how the job would be done.”
“The price was very reasonable, and I highly recommend Champion Chem Dry and will use them again in the future.”
“Prompt, honest professionals, thank you Eric and Tina!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Champion Chem-Dry Carpet And Upholstery Cleaning for 7 kinds of job. Pick one to see what they paid and said.
Always happy with Champion ChemDry. Have used them multiple times and the results have always been the same—very clean carpets!
Eric was great as always and his asst was a really nice guy; they were in and out quickly , I wouldn’t use anyone else and would recommend to family and friends. Great job as always.
We had both rug cleaning and upholstery cleaning. Michael was courteous and professional. We've used them before and we're always happy with them. Would highly recommend.
The service tech was very good at explaining how the job would be done. It was better than expected!
Came on a Saturday emergency call and did the best he could to get out the stains. Gave several tips for future.
I chose ChemDry because the carpet dries fast. Steam cleaming takes days to dry and I have wood floors on which my carpet sits. I also have a cat who would not be happy with a wet rug. The service was excellent - efficient, contientious, friendly. Upholstery and carpet look vibrant.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 186 | $170–$340 |
| Carpet steam cleaning | 101 | $170–$371 |
| Upholstery cleaning | 83 | $189–$377 |
| Pet stain & odor removal | 72 | $153–$366 |
| Area rug cleaning | 59 | $176–$453 |
| Deep clean | 8 | $263–$471 |
| Cleaning | 2 | $209–$322 |
4.9 ★★★★★ 646 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Was very satisfied the way the dirty spots were able to be cleaned! Thanks Chris for a job well done!
Always happy with Champion ChemDry. Have used them multiple times and the results have always been the same—very clean carpets!
Informative, on time and great work done
The absolute BEST in the area! Tina, Eric and the team have always been incredible! Don't hesitate...I am repeat customer and will always come to them for my carpets.
Eric was great as always and his asst was a really nice guy; they were in and out quickly , I wouldn’t use anyone else and would recommend to family and friends. Great job as always.
Great service. Very professional. Erik and Chris are the best!
We had both rug cleaning and upholstery cleaning. Michael was courteous and professional. We've used them before and we're always happy with them. Would highly recommend.
The service tech was very good at explaining how the job would be done. It was better than expected!
Chris did an excellent job cleaning my brothers carpet. It was a challenging job and it came out excellent. It is done using a minimal amount of water, which was what we wanted. He was on time, professional, and kind. I will use his services in the future when I need our carpet cleaned!
Great service. Very knowledgeable.
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Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
