Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate Lightning Carpet Care five stars based on 401 reviews, with the owner responding to every comment. Customers frequently highlight punctuality, clear communication, and the ability to handle carpet cleaning, upholstery, tile floors, and pressure washing. Recurring themes include attention to detail, flexible scheduling, and effective removal of pet stains or odors. The provided excerpts do not contain any low-star reviews or common criticisms.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
401 Google reviews we collected
Phrases our text analysis found in 357 written reviews
Price verdicts customers left with their Google review
Middle half of what 7 customers paid ($195–$809) · gold mark = category median.
How often each topic comes up in the written reviews
We read 357 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Lightning carpet care did a great job cleaning our carpets.”
“Had him do our office carpet (we are a construction company and lots of dirty shoes coming in) and that carpet was looking terrible.”
“He was fast, paid attention to detail, and very nice!”
“…ecause of all of the rain, its condition went from bad to worse very quickly, so I wanted to add on that service.…”
“I 100% recommend this company and will definitely be using his services again!”
“For the amount of work I had done, the pricing was very fair.”
“The owner, Eli, was easy to communicate with and provided a free on-site quote for the work I needed done.”
“He was honest and was very knowledgeable about his work and respected our needs.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Lightning Carpet Care for 5 kinds of job. Pick one to see what they paid and said.
Eli did a great job on our carpet! He was fast, paid attention to detail, and very nice! Highly recommend.
Lightning carpet care did a great job cleaning our carpets. They communicated well and were prompt. We Would use them again. We recommend them.
I’ve had an exceptional experience with Lightning Carpet Care! The owner, Eli, was easy to communicate with and provided a free on-site quote for the work I needed done. Eli answered all of my questions, gave me options and worked with my schedule. Lightning Carpet Care was recommended to me by two friends and did…
Eli and his team at Lightning Carpet Care did an incredible job cleaning both the carpets and the sofa in our Airbnb condo. With the amount of guest traffic a vacation rental receives, everything needed a thorough professional cleaning, and the results were amazing. The carpets and sofa came out looking refreshed,…
Eli was very responsive and such a nice guy. We had to cancel our originally scheduled date last minute, due to a health emergency, and he was very understanding and kindly rescheduled us. He cleaned the tile floors in the majority of our house and it came out amazing!!!! Made the house instantly look brighter…
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 88 | $170–$340 |
| Pet stain & odor removal | 46 | $153–$366 |
| Upholstery cleaning | 28 | $189–$377 |
| Area rug cleaning | 24 | $176–$453 |
| Carpet steam cleaning | 16 | $170–$371 |
5.0 ★★★★★ 401 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent service. Came on time and explained what he was doing. Will use them again.
Eli did a great job on our carpet! He was fast, paid attention to detail, and very nice! Highly recommend.
Thank you so much for sharing your experience.
I was looking for a carpet cleaning company that also did upholstery and I was surprised to find that Lightning Carpet Care also did pressure washing. Our pool deck is in desperate need of resurfacing and, because of all of the rain, its condition went from bad to worse very quickly, so I wanted to add on that service. In total, we had 2 sectional couches, 3 carpeted rooms (one treated for pet odors), and our pool deck cleaned. Eli was great; he was very punctual, kind, professional, was not pushy nor tried to upsell anything unlike other companies I read reviews on. He was honest and was very knowledgeable about his work and respected our needs. Our couches looked 100 times better and our carpets felt (and smelled) like new after his service. I did not have my hopes up too high for our pool deck due it needing to be resurfaced and how bad it looked; I just wanted it looking even slightly better since we had company coming over that weekend. However, I was very shocked at the result; it almost looked like a new deck compared to before. The after pictures here were taken one month after the service was completed and, after a lot of rain and daily foot traffic between my family and our dog, it is still holding up extremely well. I 100% recommend this company and will definitely be using his services again!
Thank you so much for sharing your experience. We are so glad that you were pleased with the results. We look forward to servicing you again.
Hands down the best customer service and cleaning service! I had a couple of area rugs that were in dire straits — Lightning’s knowledge and care brought my rugs back to life. Thank you so much!
You're most certainly welcome. We hope to serve you again soon.
Lightning carpet care did a great job cleaning our carpets. They communicated well and were prompt. We Would use them again. We recommend them.
Thank you so much for sharing your experience.
I had a great experience with Lightning Carpet Care! They repaired an area of my carpet and also power washed the outside walkway, and both turned out great. The carpet repair looks amazing, and the walkway looks so much cleaner and refreshed. They were professional, dependable, thorough, and took pride in making sure everything was done right. I’m very pleased with the quality of the work and the overall experience. I would definitely recommend Lightning Carpet Care and would use them again in the future!
Thank you so much for sharing your experience.
I’ve had an exceptional experience with Lightning Carpet Care! The owner, Eli, was easy to communicate with and provided a free on-site quote for the work I needed done. Eli answered all of my questions, gave me options and worked with my schedule. Lightning Carpet Care was recommended to me by two friends and did not disappoint! Our canine family member had left some hidden surprises in two carpeted rooms. Eli had no trouble removing the stains and sanitizing the carpet. He worked efficiently, yet thoroughly. For the amount of work I had done, the pricing was very fair. I highly recommend Lightning Carpet Care!
Thank you so much for sharing your experience.
Fantastic service. Highly recommended
Thank you for sharing your experience. We are glad you were pleased with our service.
Huge white couch ruined in a move and they brought it back to life!
That is great news! Thank you for sharing your experience.
Eli and his team at Lightning Carpet Care did an incredible job cleaning both the carpets and the sofa in our Airbnb condo. With the amount of guest traffic a vacation rental receives, everything needed a thorough professional cleaning, and the results were amazing. The carpets and sofa came out looking refreshed, spotless, and smelling so clean. The entire condo feels brighter, fresher, and ready to welcome our next guests. Eli was professional, dependable, easy to communicate with, and clearly takes pride in his work. As an Airbnb owner, finding someone reliable who treats the property with care is extremely important, and I would absolutely trust him in our condo again. I highly recommend Eli and Lightning Carpet Care to other Airbnb and vacation-rental owners, as well as anyone looking for high-quality carpet and upholstery cleaning. We will definitely be using him again!
Thank you so much for the kind words and the details on the services we offered you. We are very thankful for the and we look forward to servicing you again.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
