Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Champion Chem-Dry Carpet And Upholstery Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Champion Chem-Dry Carpet And Upholstery Cleaning

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #144Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 646 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 94% of carpet cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 95% of carpet cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 94% of carpet cleaning.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 90% of carpet cleaning.A
90

Reviews for your job

Customers hired Champion Chem-Dry Carpet And Upholstery Cleaning for 7 kinds of job.

Champion Chem-Dry Carpet And Upholstery Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 157
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 59 Google reviews tagged “Area rug cleaning” · showing 20

Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Eric was great as always and his asst was a really nice guy; they were in and out quickly , I wouldn’t use anyone else and would recommend to family and friends. Great job as always.

Paid $200–250Great priceGeneral carpet cleaningArea rug cleaning
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service. Very professional. Erik and Chris are the best!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
CorinneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The service tech was very good at explaining how the job would be done. It was better than expected!

Paid $200–250Great priceGeneral carpet cleaningArea rug cleaning
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service. Very knowledgeable.

Great priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
SuzLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Eric was amazing. He knew everything about each of my area rugs AND he did an absolutely wonderful job with each of my rugs. I learned so much from him and he was SO helpful. What a wonderful experience.

Paid $150–200Great priceArea rug cleaning
Al8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job, neat and clean. Definitely would recommend and would definitely use again.

Paid $400–450Reasonable priceUpholstery cleaningArea rug cleaning
Wendy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The tech arrived on time, answered all my questions and did a good job. Would recommend.

Paid $450–500Reasonable priceUpholstery cleaningArea rug cleaning
AlexzaLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael was the best! I haven't seen my area rug look this good since I bought it.

Paid $150–200Reasonable priceArea rug cleaning
Annette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

1 wool and 1 poly blend large area rugs and 1 entry rug now fresh and clean!

General carpet cleaningPet stain & odor removalArea rug cleaning+ Responsiveness+ Punctuality+ Quality
TedLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris was my ChemDry technician. I was impressed that he took the time to completely clean my carpets. Others have cleaned these carpets before and I felt they only hit the high traffic areas and were in and out in minutes. Thank you for doing a great job.

Upholstery cleaningGeneral carpet cleaningArea rug cleaning+ Punctuality+ Quality+ Professionalism
JedLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very responsive and honest on phone calls. Dry cleaning process is excellent and gentle on carpets. Jennifer was excellent tech. Will request her next time.2nd service today. Still excellent.

Drapes & curtain cleaningUpholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Leslie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you ChemDry. Accommodated my needs today and your tech was very professional and nice. Did a great job on my furniture and area rug.

Area rug cleaningUpholstery cleaning
Cindi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My 2 service men were excellent!

Area rug cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Sherry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The furniture looks great and so clean. The grout and tile are like new. Eric took his time to make sure everything was done properly and exceptionally. Thank you

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Connie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric and his helper arrived on time, cleaned all my tile floors, carpeting and an area rug, plus outside cushions in an efficient manner, leaving the floors looking great.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
JanineLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chad was very professional and experienced. Carpets look and smell great. My furniture was not damaged!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
CarlyLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric and the office manager and very, very kind and responsive. Ask for Eric!! He knows his stuff!! And he does a very meticulous job. I am so impressed by ChemDry's responsiveness and by the management team. I will hire them again.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness
LadyLocal Guide · 133 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent! My rugs are sparkling clean!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Professionalism
Stanley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They cleaned my LVP flooring.

Area rug cleaningService not listed+ Punctuality+ Quality+ Professionalism
Active2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric and his team are fantastic

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality

Show more area rug cleaning reviews (39 more) →

Price

$196-29% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning186$170–$340
Carpet steam cleaning101$170–$371
Upholstery cleaning83$189–$377
Pet stain & odor removal72$153–$366
Area rug cleaning59$176–$453
Deep clean8$263–$471
Cleaning2$209–$322

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