Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Champion Chem-Dry Carpet And Upholstery Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Champion Chem-Dry Carpet And Upholstery Cleaning

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #144Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 646 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 94% of carpet cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 95% of carpet cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 94% of carpet cleaning.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 90% of carpet cleaning.A
90

Reviews for your job

Customers hired Champion Chem-Dry Carpet And Upholstery Cleaning for 7 kinds of job.

Champion Chem-Dry Carpet And Upholstery Cleaning for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.101
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 140
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 101 Google reviews tagged “Carpet steam cleaning” · showing 20

Barb13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Highly recommend. Tina and her staff are THE BEST. Been using Champion Chem Dry for years and never been disappointed with their results.

Great priceCarpet steam cleaningUpholstery cleaning
JillLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent! Erick was very thorough. I will request him next time. Carpet looks great! Love it!

Paid $150–200Great priceCarpet steam cleaning
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great Job took his time to do it right

Paid $150–200Reasonable priceCarpet steam cleaning
Katie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great communication Did great work Would recommend again

Paid $250–300Reasonable priceCarpet steam cleaning
D9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eric showed up on time and explained the carpet cleaning process in detail. He did a great job and we are very happy with results.

Paid $400–450Reasonable priceCarpet steam cleaningService not listed
SandiLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

ChampionChem Dry did an excellent job cleaning my carpets. The rugs actually looked like new, the colors brightened and fresh. The products used clean beautifully, and dry in a short period of time. Michael and his partner arrived promptly, worked efficiently, leaving my carpets in A1 condition. I will definitely call Chem Dry again.

Paid $150–200Reasonable priceCarpet steam cleaning
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My 3rd time with them - always good service, detail oriented, respectful and thorough. Honest & reliable and reasonable. I made appt on line est cost $300 but agent told me of the error and it was there $159 as advertised.

Paid $150–200Reasonable priceCarpet steam cleaning
BethLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Michael was fantastic! He's always so pleasant. Been using this company for 20 yrs.

Great priceCarpet steam cleaning
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Michael was very professional , courteous and knowledgeable, he did a great job and I was very happy about it !

Paid $250–300Not sureCarpet steam cleaning
pat8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

showed up on time and did a great job.

Paid $150–200Reasonable priceCarpet steam cleaning
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Outstanding service and results with our upholstery and wool rug. I would highly recommend their services. Eric was our service provider and he was on time, very professional, thorough and wanted to be sure we were 100% satisfied.

Carpet steam cleaningService not listed
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My sofa and rug look so clean and the service has been exceptional every time I use our service.

Paid $200–250Reasonable priceCarpet steam cleaningService not listed
PaigeLocal Guide · 134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always professional service from this team!

Paid $150–200Great priceCarpet steam cleaning
Andrew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

nice to deal with your company, everything was great. Thanks.

Reasonable priceCarpet steam cleaningService not listed
Go6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Eric does a great job! I always call on Champion for all our cleaning needs!

Paid $150–200Reasonable priceCarpet steam cleaning
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience. ERIC was efficient and did a great job. Will use chem dry again. Thank you.

Paid $150–200Great priceCarpet steam cleaning
Shelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thank you for returning my carpet to New! I never thought you’d be able to get those spots out, but they are completely gone.

Paid $100–150Carpet steam cleaning
Vicki9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The appt. was scheduled in a timely manner and the service man was GREAT! Thank you Eric!

Paid $150–200Reasonable priceCarpet steam cleaningService not listed
ChristyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Carpet tech, Michael, very courteous, thorough with the cleaning. Reasonably priced. Will use their service again when needed.

Reasonable priceCarpet steam cleaning
RichardLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Exactly what I look for in a company. They answer the phone and answer my questions. We scheduled an appointment and they called me when they were coming. Which by the way was exactly my appointment time. Eric my technician was courteous, respectful of our property and answer any questions I have and did an…

Carpet steam cleaning

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Price

$196-29% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning186$170–$340
Carpet steam cleaning101$170–$371
Upholstery cleaning83$189–$377
Pet stain & odor removal72$153–$366
Area rug cleaning59$176–$453
Deep clean8$263–$471
Cleaning2$209–$322

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