Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Champion Chem-Dry Carpet And Upholstery Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Champion Chem-Dry Carpet And Upholstery Cleaning

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #144Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 646 Google reviews

📞 Call (352) 350-7698Request a call backWebsite ↗

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 94% of carpet cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 95% of carpet cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 94% of carpet cleaning.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 90% of carpet cleaning.A
90

Reviews for your job

Customers hired Champion Chem-Dry Carpet And Upholstery Cleaning for 7 kinds of job.

Champion Chem-Dry Carpet And Upholstery Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.186
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#79 / 180
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 186 Google reviews tagged “General carpet cleaning” · showing 20

Shelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Was very satisfied the way the dirty spots were able to be cleaned! Thanks Chris for a job well done!

Reasonable priceGeneral carpet cleaning
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Always happy with Champion ChemDry. Have used them multiple times and the results have always been the same—very clean carpets!

Paid $300–350Reasonable priceGeneral carpet cleaning
MelissaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The absolute BEST in the area! Tina, Eric and the team have always been incredible! Don't hesitate...I am repeat customer and will always come to them for my carpets.

Reasonable priceGeneral carpet cleaning
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Eric was great as always and his asst was a really nice guy; they were in and out quickly , I wouldn’t use anyone else and would recommend to family and friends. Great job as always.

Paid $200–250Great priceGeneral carpet cleaningArea rug cleaning
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service. Very professional. Erik and Chris are the best!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Lori9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We had both rug cleaning and upholstery cleaning. Michael was courteous and professional. We've used them before and we're always happy with them. Would highly recommend.

Paid $450–500Reasonable priceUpholstery cleaningGeneral carpet cleaning
CorinneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The service tech was very good at explaining how the job would be done. It was better than expected!

Paid $200–250Great priceGeneral carpet cleaningArea rug cleaning
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service. Very knowledgeable.

Great priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Sue5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Came on a Saturday emergency call and did the best he could to get out the stains. Gave several tips for future.

Paid $150–200Great priceGeneral carpet cleaning
FrankLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Michael arrived on time and my carpet is clean and smells good.

Paid $100–150Great priceGeneral carpet cleaning
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

On time and didn't waste any. Thorough and explained all.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningService not listed
KenLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service and great job by Eric….very happy customer.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
patLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I chose ChemDry because the carpet dries fast. Steam cleaming takes days to dry and I have wood floors on which my carpet sits. I also have a cat who would not be happy with a wet rug. The service was excellent - efficient, contientious, friendly. Upholstery and carpet look vibrant.

Paid $150–200Reasonable priceUpholstery cleaningGeneral carpet cleaning
MaryLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Always do a wonderful job herr

Paid $150–200Great priceGeneral carpet cleaning
amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric and Tina are the best! Always looks great, feels fresh and clean!

Reasonable priceGeneral carpet cleaning
Courtney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional, quick and the carpet looks and smells great!

Paid $350–400Reasonable priceGeneral carpet cleaning
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

The fellow that did the job was quite curious and did a nice job of cleaning the carpet. There was a difference in thoroughness of today’s service and the previous one. Last time the cleaner moved most all of the movable furniture and cleaned the area that those items covered. The drying time was nearly six hours.…

Reasonable priceGeneral carpet cleaning
Nathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris did an exceptional job cleaning our carpets. Great attention to detail and got all the stains out. Carpets all dried quickly. A great experience. everyone should use Chem-Dry in high humid areas. less water in the carpet, quick dry times.

Reasonable priceGeneral carpet cleaning
Kitty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michael and Eric dud an amazing job. Fast and efficient.

Reasonable priceGeneral carpet cleaning
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very friendly. Excellent job all around.

Paid $150–200Great priceGeneral carpet cleaning

Show more general carpet cleaning reviews (166 more) →

Price

$196-29% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning186$170–$340
Carpet steam cleaning101$170–$371
Upholstery cleaning83$189–$377
Pet stain & odor removal72$153–$366
Area rug cleaning59$176–$453
Deep clean8$263–$471
Cleaning2$209–$322

Compare with

Lightning Carpet Care logoLightning Carpet CareExperts Score 100Mount Dora · 5.00★Bright Side logoBright SideExperts Score 98Mount Dora · 4.97★Central Florida Kwik Dry Total Cleaning logoCentral Florida Kwik Dry Total CleaningExperts Score 97Mount Dora · 4.99★