Experts Reviews · Company report
Champion Chem-Dry Carpet And Upholstery Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Champion Chem-Dry Carpet And Upholstery Cleaning

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #144Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 646 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 94% of carpet cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 95% of carpet cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 94% of carpet cleaning.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Champion Chem-Dry Carpet And Upholstery Cleaning is better than 90% of carpet cleaning.A
90

Reviews for your job

Customers hired Champion Chem-Dry Carpet And Upholstery Cleaning for 7 kinds of job.

Champion Chem-Dry Carpet And Upholstery Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.72
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 167

All 72 Google reviews tagged “Pet stain & odor removal” · showing 20

Annette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

1 wool and 1 poly blend large area rugs and 1 entry rug now fresh and clean!

General carpet cleaningPet stain & odor removalArea rug cleaning+ Responsiveness+ Punctuality+ Quality
JedLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very responsive and honest on phone calls. Dry cleaning process is excellent and gentle on carpets. Jennifer was excellent tech. Will request her next time.2nd service today. Still excellent.

Drapes & curtain cleaningUpholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
KyleLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Had a sectional cleaned and treated. Michael was an absolute machine. Every surface prepped and professionally cleaned. Had one especially bad stain on a wheat color fabric. Was completely removed. Called ahead of his arrival and was on time. Cleaning agents are natural and pet friendly. Finished job exceeded…

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
bowden6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our carpets had extreme odor from pet urine. Their PURT applications took care of all the odor and our cats don't smell dog scents anymore. Eric and Bruce did an expert job cleaning all our vinyl, wood and carpets. The house smells wonderful and our cats are not fighting anymore. They gave us a quick response,…

Carpet steam cleaningMattress cleaningPet stain & odor removal+ Responsiveness
Connie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric and his helper arrived on time, cleaned all my tile floors, carpeting and an area rug, plus outside cushions in an efficient manner, leaving the floors looking great.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
JanineLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chad was very professional and experienced. Carpets look and smell great. My furniture was not damaged!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Doreen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was told by other’s companies that the carpet could not be cleaned. This company took on the challenge and did an amazing job.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Crystal6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with this company is amazing! very professional, quick and responsibly priced! Definitely will use this company again in the future

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
CarlyLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric and the office manager and very, very kind and responsive. Ask for Eric!! He knows his stuff!! And he does a very meticulous job. I am so impressed by ChemDry's responsiveness and by the management team. I will hire them again.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael was very kind and courteous. He did a very good job at cleaning the carpets and getting all the spots out. For the price it's really hard to beat. Definitely would hire them again. Only took about an hour and a half to do six rooms.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael was the tech. Friendly, professional, and efficient. Will use again.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Chem-Dry for my carpet cleaning, because I hate how long carpets stay wet when being steam cleaned. They did a great job, the house needed that! Chem-Dry is a little more money, however, I think they do a super job and the carpets were dry within hours, not days!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
LAURIE3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job even got the rust stains out of what use to be a Murphy bed

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dec.22,2022 Eric was our tech. today and he was awesome!!! Again a great job, above and beyond expectations. I'm definitely more than happy with the outcome. Thank you Eric. May 2022 I have used Champion Chem-Dry for close to 20 years and I've never been disappointed. Chad has always been professional and friendly.…

General carpet cleaningPet stain & odor removal
FrankLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did excellent job. Will use them again for sure.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Greg9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chad was very professional and answered all my questions! This was my first time using Chem Dry and it will not be my last. My rugs came out perfect ❤️

Carpet steam cleaningPet stain & odor removal
kevinLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional , very Affordable , on time and very very nice to work with .

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brenda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They are efficient and I always use their services.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality+ Professionalism
L7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jessica I’d the BEST technician ever! Used this company numerous times and always very satisfied!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Suzanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job by Michael, who took it upon himself to make sure that every stain was gone. Every thing about his work was professional, polite and detail oriented. You can't go wrong with this company, and especially Michael.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (52 more) →

Price

$196-29% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 65%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning186$170–$340
Carpet steam cleaning101$170–$371
Upholstery cleaning83$189–$377
Pet stain & odor removal72$153–$366
Area rug cleaning59$176–$453
Deep clean8$263–$471
Cleaning2$209–$322

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