HVAC CONTRACTORS · ATLANTA, GA
Champion HVAC & Plumbing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Champion HVAC & Plumbing

Better than 22% of HVAC contractors · #52 of 67

4.9★866 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
3%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Champion HVAC & Plumbing for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 60 Google reviews tagged “A/C system maintenance” · showing 20

★★★★★ Eric · 2 months ago

After calling at 7:55am, Marcus and Hassan came by my house under short notice. They arrived about 20 minutes later. They were professional and provided top tier service in restoring my A/C unit. I would recommend Champion for all future work/repairs.

Paid $200–400Reasonable priceA/C system maintenanceA/C system repair
★★★★★ Erinnndw · 3 months ago

I purposefully looked up a black owned HVAC company and this was the first company that popped up. The reviews sold me. I initially reached out on July 3 and they answered even though closed for the holiday. I reached out the following week on Monday and Melvin came out the same day. He was so down to earth and…

Paid $200–400Reasonable priceA/C system maintenanceDrain cleaning
★★★★★ Frankie · 10 months ago

They were very professional and communicative. They have installed a whole new unit in under 3 hours.

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Shawn · 11 months ago

Last minute request foe service and was before scheduled time. Efficient , courteous, and descriptive of issues. I would recommend using this service for HVAC and Plumbing.

Paid $200–300Great priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
★★★★★ Nerisia · 2 years ago

I would recommend using this company. They were very professional and on time. It didn't take them long at all. I was very pleased with their business.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kate · 3 years ago

I can’t say enough good things about Carter and his team. Our air went in the middle of the summer and they were so helpful, responsive, efficient and knowledgeable throughout the whole process. They were able to get our repair done so quickly and days/weeks before other competitor companies could. Do yourself a…

A/C system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ cierra · 3 years ago

Issues occurred on Saturday and they were able to come the same day. Great service, I would recommend!!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ sezyfemme · 3 years ago

I called Champion Hvac on a Monday evening and they immediately showed up to service my air and my home is very cool and I am very happy with the service . The pricing was reasonable and affordable for the services. Carter was very informative and skilled in the Hvac field.

A/C system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Sandy · 3 years ago

Great service, available on short notice, fair rate, respectful, highly recommended. The day didn't start well. Our air conditioner went out yesterday. We knew the temperature would get well into the 80s today, so we tried to reach our contacts last night. We left messages but couldn't reach either of our…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ D-nell · 3 years ago

Fast and reliable.. had good cold air flowing

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ geoff · 3 years ago

This is the best service I have received in a long time. They were in time, affordable and knowledgeable. Carter explained to me everything that was wrong and the process to fix it. Most of all it was affordable!!!

A/C system maintenanceA/C system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Daniel · 3 years ago

These guys are very solid. Showed up early and ready to work. Very quick and efficient. Also have a much better price than a competing brand. Yep, also super nice guys. Would recommend them to anyone!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Noah · 3 years ago

Arrived 30 minutes after I called, excellent service

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Blerds · 4 years ago

My AC went out in the middle of the Georgia summer. Turns out my 20+ year old furnace had officially kicked the bucket. They came out and fixed it and were great. They were professional, timely and reasonably priced. The fact that it was a black owned company was a nice bonus. I highly recommend them!

A/C system maintenanceA/C system repair+ Responsiveness+ Quality+ Professionalism
★★★★★ wu · Edited 4 years ago

The technicians came out within 90 minutes of me calling and had me going in 15 minutes. The guys were very knowledgable and professional. They allowed me to watch the repair and explained to me and my wife step by step. I truly appreciated the service.

A/C system maintenance+ Responsiveness
★★★★★ Alex · 4 years ago

Mr. Carter and his team were responsive, quick, and fair in their pricing. Will absolutely have them do our work again.

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★ Starre · Edited 4 years ago

I called hot and frustrated and they had a technician out the same day and he arrived earlier than the time provided. Mr. Melvin worked until he was able to “fix” the problem which required re-wiring and changing my contactor. My air was cooling my house like never before until 3 days later it started to make a loud…

A/C system maintenanceHVAC system maintenanceHVAC system repair− Quality− Professionalism
★★★★★ Lisa · 4 years ago

Our 30yr old AC went out during the last heat wave. These guys came out the same day we called and were able to get a new unit installed the next day. They were very friendly, honest, and helpful. They even checked in a few days later to make sure we were all good. We will definitely be calling them if we need…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Brian · 4 years ago

Came back late from a vacation with no A/C. Called Champion and they came ASAP. Able to fix my unit and have my A/C running in no time. Highly recommend Champion.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Peter · 4 years ago

The technician came out in 4th of July and repaired my system in no time. They are wonderful guys. I highly recommend these guys.

A/C system maintenanceA/C system repair+ Responsiveness

Show more a/c system maintenance reviews (40 more) →

vs category

Blue = Champion, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (16 reviews)2024-Q2: 4.84★ (43 reviews)2024-Q3: 4.82★ (45 reviews)2024-Q4: 4.77★ (35 reviews)2025-Q1: 4.87★ (31 reviews)2025-Q2: 4.97★ (37 reviews)2025-Q3: 4.85★ (48 reviews)2025-Q4: 4.85★ (27 reviews)2026-Q1: 5.00★ (30 reviews)2026-Q2: 5.00★ (31 reviews)2026-Q3: 4.74★ (62 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$379+18% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 44%Reasonable 44%Overpriced 1%Not sure 11%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
14
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
13
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
57
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
62
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
66
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
1

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+232 / −6
Professionalism
+249 / −7
Responsiveness
+242 / −3
Punctuality
+218 / −1
Value
+181 / −3

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