HVAC CONTRACTORS · ATLANTA, GA
Champion HVAC & Plumbing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Champion HVAC & Plumbing

Better than 22% of HVAC contractors · #52 of 67

4.9★866 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
3%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Champion HVAC & Plumbing for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$880
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 88 Google reviews tagged “A/C system repair” · showing 40

★★★★★ Alecia · a month ago

Super fast, convenient, and reliable!! Champion is the best!!!

Great priceA/C system repair
★★★★★ Eric · 2 months ago

After calling at 7:55am, Marcus and Hassan came by my house under short notice. They arrived about 20 minutes later. They were professional and provided top tier service in restoring my A/C unit. I would recommend Champion for all future work/repairs.

Paid $200–400Reasonable priceA/C system maintenanceA/C system repair
★★★★★ ashley · 2 months ago

I had a great experience, I highly recommend Champion. Very professional, clear communication on what was going on and getting the AC back working.

HVAC system repairA/C system repair
★★★★★ Meghan · Edited 2 months ago

Wilfred and his crew showed up on a Sunday to evaluate. In the hottest days of Summer- July in Atlanta- our compressor failed. He chased parts all day Monday and installed first thing Tuesday. The unit did not work the first couple of days. It was a hectic week of many kinds of other house repairs and this fried…

Paid $2,000+Reasonable priceHVAC system repairA/C system repair
★★★★★ TIARAS · 2 months ago

Amazing service! He was professional, knowledgeable, and fixed the issue in just 10–15 minutes. The entire process was quick and stress-free, and he explained everything clearly. I truly appreciate the fast response and quality work. I would absolutely recommend Champion HVAC & Plumbing!

Great priceA/C system repair
★★★★★ Jaquita · 4 months ago

Champion deserves 10 stars. I put in a request at 5:07pm I received a call at 5:13 saying they were in route to my home. Very prompt and amazing customer service. It’s now 6:32pm and my ac is pumping freezing cold air already. I highly recommend Champion HVAC.

Great priceA/C system repair
★★★★★ Aaron · 6 months ago

Prompt service. Friendly staff. Excellent job. If needed, they will be my first call.

Reasonable priceA/C system repair
★★★★★ Jamal · a year ago

Motor went out in AC. Did a great job on the repairs. Responds in a timely manner. And got the job done quicker than expected

A/C system repair
★★★★★ Eve · a year ago

Company recommended by my daughter to replace my really old AC unit. They were very accommodating and worked me into the schedule promptly. Technicians were skilled and efficient and left the area neat and clean. Reasonably priced.

Reasonable priceA/C system repair
★★★★★ LaShawnda · a year ago

I had a great experience with this HVAC repair! He came out the same day I called, quickly diagnosed the issue, and made the necessary repairs on the spot. Super responsive, professional, and efficient. It’s rare to find service this prompt and reliable—highly recommend!

Not sureA/C system repair
★★★★★ Richard · Edited 2 years ago

A job well done and at a great price. On time and professional.

A/C system repair
★★★★★ Nerisia · 2 years ago

I would recommend using this company. They were very professional and on time. It didn't take them long at all. I was very pleased with their business.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Nicole · 3 years ago

Came out the same day and got the AC working! Will definitely use them again:)

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Sandy · 3 years ago

Great service, available on short notice, fair rate, respectful, highly recommended. The day didn't start well. Our air conditioner went out yesterday. We knew the temperature would get well into the 80s today, so we tried to reach our contacts last night. We left messages but couldn't reach either of our…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ George · 3 years ago

Best HVAC Services. Champion HVAC & Plumbing’s service provider responded to my call quickly, arrived at my home promptly, and expeditiously identified the problem and fixed it quickly. Not a minute too soon. Quality Service is why I recommend Champion HVAC & Plumbing.

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kathleen · 3 years ago

Great people and great service! They sent someone out same day for an emergency repair (broken A/C with summer fast approaching/already here) and their quote for service was perfectly reasonable for the work that needed be done. The repair was done quickly and efficiently, and we now have A/C again! Will definitely…

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ D-nell · 3 years ago

Fast and reliable.. had good cold air flowing

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Leon · 3 years ago

AC went out on the first hot day of the season, no only did he come out quickly, he diagnosed the problem by sound, made the repair quickly and efficiently, and took the time to explain what happened, along with post repair quality checks. Highly recommended, will use in the future when the time comes to replace…

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
★ ANTHONY · 3 years ago

These Google reviews must have been faked because this is the most unprofessional company that I have ever dealt with. They left me and my family with $6000 worth of useless metal. The transformer on the new AC unit furnace was blown already. So they attached another transformer and it was blown as well. Champion…

Install ACA/C system repair− Responsiveness− Quality
★★★★★ Joshua · 3 years ago

Was on time, jumped right on it and got us right!

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Claire · 3 years ago

Very responsive

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ geoff · 3 years ago

This is the best service I have received in a long time. They were in time, affordable and knowledgeable. Carter explained to me everything that was wrong and the process to fix it. Most of all it was affordable!!!

A/C system maintenanceA/C system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Noah · 3 years ago

Arrived 30 minutes after I called, excellent service

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Morgan · 4 years ago

Champion HVAC provided great service! They were able to come out quickly and get my HVAC working again when my new thermostat acted up. Very nice people too! Will definitely reach out for future HVAC needs

Install thermostatA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Blerds · 4 years ago

My AC went out in the middle of the Georgia summer. Turns out my 20+ year old furnace had officially kicked the bucket. They came out and fixed it and were great. They were professional, timely and reasonably priced. The fact that it was a black owned company was a nice bonus. I highly recommend them!

A/C system maintenanceA/C system repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Sean · 4 years ago

Outstanding service! My AC stopped working in the middle of a hot summer night. Called Champion first thing in the morning based on great reviews I read online. They sent a technician out within an hour. He quickly diagnosed the problem and thoroughly explained the repairs needed. Even with an additional part needed…

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ LaTonya · 4 years ago

Crazy start to a long week of uncertainties with a leak in my home office, Called company this morning and no less than 20 minutes later Carter showed up to my home to save the day. He was able to diagnose me over the phone and repair the problem within minutes. Come to find out my HVAC drain line was clogged.…

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Adam · 4 years ago

The guys were fast and honest

A/C system repair+ Quality
★★★★★ Marquita · 4 years ago

The techni Ian's came out within 20 minutes utes and repaired my ac. They're prices were very good

A/C system repair+ Quality
★★★★★ Alex · 4 years ago

Mr. Carter and his team were responsive, quick, and fair in their pricing. Will absolutely have them do our work again.

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★ Starre · Edited 4 years ago

I called hot and frustrated and they had a technician out the same day and he arrived earlier than the time provided. Mr. Melvin worked until he was able to “fix” the problem which required re-wiring and changing my contactor. My air was cooling my house like never before until 3 days later it started to make a loud…

A/C system maintenanceHVAC system maintenanceHVAC system repair− Quality− Professionalism
★★★★★ Laila · 4 years ago

AC went out. He was here by 8. Will be my new AC guy!!! He knew EXACTLY what was wrong .

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Jacqueline · 4 years ago

My ac wasn't cooling. I contacted Champion Hvac and the guys came out within an hour and made the repairs that the other guys couldn't do. I have cold a.c. Now!!!

A/C system repair+ Quality+ Professionalism
★★★★★ Peter · 4 years ago

The technician came out in 4th of July and repaired my system in no time. They are wonderful guys. I highly recommend these guys.

A/C system maintenanceA/C system repair+ Responsiveness
★★★★★ Pamela · 4 years ago

The guys were absolutely awesome. They repaired my downstairs systems for a discounted rated due to me being a veteran. The technicians diagnosed my upstairs system while they were there, then made the repair at no cost! I’m very grateful for Champion VIP HVAC!!!!!

A/C system repairRepair HVAC+ Punctuality+ Professionalism
★★★★★ M. · 4 years ago

The guys were very transparent and got my ac going in 15 minutes. These guys are very knowledgeable and willing to explain what they did to get my home back cooling.

A/C system repair+ Punctuality+ Professionalism
★★★★★ latonya · 4 years ago

Carter was very responsive and installed my new ac system within 2 hours. Its much cooler in my home now. I will highly recommend Champion Vip Hvac to everyone!!!

A/C system repair+ Punctuality+ Quality
★★★★★ Erika · 4 years ago

The company is fast, responsive and great customer service! I am blown away by how fast they made it to our Airbnb property— I called at 8:40pm and it was fixed within an hour! Would highly recommend and I will absolutely use in the future!

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kimber · 4 years ago

I highly recommend this company. They respond quickly and showed up exactly when they said they would. Great customer service.

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Colin · 4 years ago

Arrived home from vacation to an A/C unit not working. Called and he arrived within 30 minutes. The unit overheated and needed a new capacitor. Fixed and running within 10 minutes. Highly recommend!

A/C system repair+ Responsiveness+ Punctuality+ Quality

Show more a/c system repair reviews (48 more) →

vs category

Blue = Champion, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (16 reviews)2024-Q2: 4.84★ (43 reviews)2024-Q3: 4.82★ (45 reviews)2024-Q4: 4.77★ (35 reviews)2025-Q1: 4.87★ (31 reviews)2025-Q2: 4.97★ (37 reviews)2025-Q3: 4.85★ (48 reviews)2025-Q4: 4.85★ (27 reviews)2026-Q1: 5.00★ (30 reviews)2026-Q2: 5.00★ (31 reviews)2026-Q3: 4.74★ (62 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$379+18% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 44%Reasonable 44%Overpriced 1%Not sure 11%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
14
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
13
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
57
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
62
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
66
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
1

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+232 / −6
Professionalism
+249 / −7
Responsiveness
+242 / −3
Punctuality
+218 / −1
Value
+181 / −3

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