HVAC CONTRACTORS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREChampion HVAC & Plumbing
Better than 22% of HVAC contractors · #52 of 67
4.9★866 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
3%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Champion HVAC & Plumbing for cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.56
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 53/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 27
All 9 Google reviews tagged “Cleaning”
Relentless1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Very professional and straight to the business like I like it, easy to communicate with and give great Intel on copnents that are defective.
A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
DanielaLocal Guide · 174 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★
If I could rate it negative stars I would. Champions HVAC (Melvin & Carter) were called to look at and perform general HVAC maintenance. To change a filter and top off freon they charged $300, but failed to provide a report of the HVAC unit, what services were actually done or even an invoice. 3 weeks later the…
CleaningHVAC system maintenanceRepair HVAC− Responsiveness− Punctuality
Marco7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Champion HVAC was available to visit my house within 24 hours of me first contacting them. They serviced my system and replaced my condensate pump for the amount quoted. Would recommend to those looking for HVAC services in the Decatur GA area.
CleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Frederick12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great experience, good price, and got the job done. What more could you ask for?
A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Quality+ Professionalism
DavidLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
NO SERVICE CHARGE!! Very helpful, FAST response and accurate service. Told me how to better maintain system and avoid future service. HIGHLY qualified and recommended!!!
A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
They came on time solved my issue really really fast prices was great I recommend them to everybody
Cleaning+ Responsiveness+ Punctuality+ Quality
KianaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
CleaningHVAC system maintenance+ Punctuality+ Quality+ Professionalism
Sharron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
CleaningA/C system repairHeating system repair+ Quality
Lashon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Champion, grey = HVAC contractors average
Rating over time
Price
$379+18% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 44%Reasonable 44%Overpriced 1%Not sure 11%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
14
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
13
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
57
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
62
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
66
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
1
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+232 / −6
Professionalism
+249 / −7
Responsiveness
+242 / −3
Punctuality
+218 / −1
Value
+181 / −3
