HVAC CONTRACTORS · ATLANTA, GA
Champion HVAC & Plumbing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Champion HVAC & Plumbing

Better than 22% of HVAC contractors · #52 of 67

4.9★866 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
3%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Champion HVAC & Plumbing for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 55 Google reviews tagged “HVAC system maintenance” · showing 20

★★★★★ Jennifer · a month ago

These guys did a wonderful job. Prompt, professional, and kind. Highly recommend them.

HVAC system repairHVAC system maintenance
★★★★★ Tiffiny · 2 months ago

I appreciate Carter so much he came and ensured that my air conditioning was working before he left the property in all my rooms. Thank Thank you so much!

Not sureHVAC system maintenance
★★★★★ David · 4 months ago

Quick and professional service! They got straight to the issue and they were on their way to the next job! Reasonably priced as well!!

Reasonable priceHVAC system maintenance
★★★★★ A · 4 months ago

Need help. These guys picked up the phone, got me on the schedule, and got the job done.

HVAC system maintenance
★★★★★ Olivia · 6 months ago

Mr. Carter and his team were absolute angels! I called on a Sunday morning for a broken thermostat, and they were at my door within an hour. I’m so grateful for their quick, efficient work, fair pricing, and amazing energy. Our 5 year old loves machines and working with his hands, and they were more than happy to…

Great priceHVAC system maintenanceInstall thermostat
★★★★★ Sahil · 10 months ago

Marcus was amazing! Timely and professional! I recommend Marcus for any trouble you’re facing. He is very friendly and very knowledgeable - I had a problem with a gas furnace and he got to my home in an hour and helped remedy the problem just as quick!

Paid $300–400Reasonable priceHVAC system maintenance
★★★★★ Frankie · 10 months ago

They were very professional and communicative. They have installed a whole new unit in under 3 hours.

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Shawn · 11 months ago

Last minute request foe service and was before scheduled time. Efficient , courteous, and descriptive of issues. I would recommend using this service for HVAC and Plumbing.

Paid $200–300Great priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
★★★★★ Dave · 2 years ago

Maverick and Tyler did a great job. I have used Champion for many years and they always do a great job.

HVAC system maintenanceHVAC system repair
★★★★★ Nerisia · 2 years ago

I would recommend using this company. They were very professional and on time. It didn't take them long at all. I was very pleased with their business.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Alen · 3 years ago

Awesome work! Scheduled quickly and is extremely professional. Would definitely recommend.

HVAC system maintenance+ Responsiveness+ Professionalism+ Value
★★★★★ Sandy · 3 years ago

Great service, available on short notice, fair rate, respectful, highly recommended. The day didn't start well. Our air conditioner went out yesterday. We knew the temperature would get well into the 80s today, so we tried to reach our contacts last night. We left messages but couldn't reach either of our…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ D-nell · 3 years ago

Fast and reliable.. had good cold air flowing

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kamian · 3 years ago

Carter and his guys were awesome. Great service and great people!

HVAC system maintenanceHVAC system repairHVAC duct & vent repair+ Responsiveness+ Professionalism
★★★★★ Noah · 3 years ago

Arrived 30 minutes after I called, excellent service

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Pam · 3 years ago

My HVAC froze on Christmas Eve morning and I received a response right away (unlike many of the other places I called). The heat is back up and running and I am very thankful for Champion HVAC this holiday season.

HVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Dymeka · 3 years ago

Excellent service! Great follow up and response time. Very detailed and thorough. Took time to explain the issues and cause for the repairs needed. Great value. Will use them again.

Heating system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Alex · 4 years ago

Mr. Carter and his team were responsive, quick, and fair in their pricing. Will absolutely have them do our work again.

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★ Starre · Edited 4 years ago

I called hot and frustrated and they had a technician out the same day and he arrived earlier than the time provided. Mr. Melvin worked until he was able to “fix” the problem which required re-wiring and changing my contactor. My air was cooling my house like never before until 3 days later it started to make a loud…

A/C system maintenanceHVAC system maintenanceHVAC system repair− Quality− Professionalism
★★★★★ Chad · 4 years ago

Very quick response time. Very professional and willing to explain what exactly was being done to fix my AC.

HVAC system maintenance+ Responsiveness+ Quality+ Professionalism

Show more HVAC system maintenance reviews (35 more) →

vs category

Blue = Champion, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (16 reviews)2024-Q2: 4.84★ (43 reviews)2024-Q3: 4.82★ (45 reviews)2024-Q4: 4.77★ (35 reviews)2025-Q1: 4.87★ (31 reviews)2025-Q2: 4.97★ (37 reviews)2025-Q3: 4.85★ (48 reviews)2025-Q4: 4.85★ (27 reviews)2026-Q1: 5.00★ (30 reviews)2026-Q2: 5.00★ (31 reviews)2026-Q3: 4.74★ (62 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$379+18% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 44%Reasonable 44%Overpriced 1%Not sure 11%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
14
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
13
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
57
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
62
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
66
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
1

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+232 / −6
Professionalism
+249 / −7
Responsiveness
+242 / −3
Punctuality
+218 / −1
Value
+181 / −3

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