HVAC CONTRACTORS · ATLANTA, GA
Champion HVAC & Plumbing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Champion HVAC & Plumbing

Better than 22% of HVAC contractors · #52 of 67

4.9★866 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
3%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Champion HVAC & Plumbing for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Heating system repair”

★★★★★ Remi · a week ago

Incredible service and fixed our heating issue quickly. Came out in an hour on a last minute weekend request.

Heating system repair
★★★★★ Garrett · 7 months ago

Very quick to respond to calls and Carter diagnosed and replaced the parts that were needed for my furnace quickly.

Heating system repair
★★★★★ Cecil · 9 months ago

Marcus was very professional. He made time to come check my unit on New Year's Eve. He was friendly and very knowledgeable. He quickly diagnosed the issue, and gave the available options to correct the issue. Pricing was fair and affordable. I would definitely recommend Champion HVAC & Plumbing again. Thank You…

Paid $300–400Great priceHeating system repair
★★★★★ Frankie · 10 months ago

They were very professional and communicative. They have installed a whole new unit in under 3 hours.

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Nerisia · 2 years ago

I would recommend using this company. They were very professional and on time. It didn't take them long at all. I was very pleased with their business.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Noah · 3 years ago

Arrived 30 minutes after I called, excellent service

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Kyle · 3 years ago

Beyond happy with the service provided. Called Christmas Eve morning and came out same day and at a reasonable price. Can’t thank this company enough. Had our heat back up an running fast!

Heating system maintenanceHeating system repair+ Professionalism+ Value
★★★★★ Violet · 3 years ago

Carter was at my home within 20 minutes of us calling. His team explained to us exactly what was our issue and repaired the furnace within minutes. They were quick and I would highly recommend Champion Hvac To anyone in need of Any HVAC Repairs. Go Champion!!!!!

Heating system repair+ Punctuality+ Quality
★★★★★ Myra · 3 years ago

Quick response. Very helpful and kind.

Heating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Dymeka · 3 years ago

Excellent service! Great follow up and response time. Very detailed and thorough. Took time to explain the issues and cause for the repairs needed. Great value. Will use them again.

Heating system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Dowdy · 4 years ago

These guys were awesome. Our heat went out at the onset of a cold snap and they came same day! They treated me like I was their top priority and quickly diagnosed our heating issue. They had it fixed the very next day (had to wait overnight for a part) and were extremely reasonable with their price. I definitely…

Heating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Danielle · 4 years ago

Great customer service and professionalism. These gentlemen were responsive, prompt and worked diligently to access and solve the issues with my furnace. I highly recommend their services. If you are looking for people who value their brand, their character and professionalism, this is the company you want to call.…

Heating system installationHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Onecia · 5 years ago

The guys did such a superior job and so professional. The price was very reasonable compared to other companies I quoted. I will definitely use again if needed and recommend to anyone else. GREAT JOB FELLAS!!!!

InstallationHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Joy · 5 years ago

The gentleman was very flexible and accommodating to my hvac issue. He was very blunt and informative and even followed up to ensure that understood the information about the hvac and the required maintenance company. Thank you for your service .will continue to use this. Black owned and veteran owned.

A/C system maintenanceHeating system repair+ Responsiveness+ Quality+ Professionalism
★★★★★ La'Carrian · Edited 5 years ago

UPDATE!!! 6/16/21 Melvin just left and he was great. Made me feel like I was in his family. He got my AC back going very quickly. I called and it was maybe 2 hours and he was here. I am a repeat customer and I would def recommend their services. They are dependable, they didn’t try to sell me anything I didn’t need,…

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Whitney · 5 years ago

Absolutely phenomenal customer service and unbelievable prices

Heating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Darius · 5 years ago

I’ve used Champion once before. Carter comes in very professional, got the job done in less than 1hr for what my service required. Heat is back working perfectly. Definitely recommend him for all your HVAC needs and very reasonable prices. Quality work! Thanks Carter! Client from East Atlanta Village!

Heating system installationHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Timothy · 5 years ago

Quick response on weekend, quickly identified the issue and repaired it.

Heating system repair+ Responsiveness+ Professionalism
★★★★★ joe · 5 years ago

Excellent service and very peofessional. TECHNICIAN WAS HONEST AND HAD ME GOING IN 4 MINUTES!!!!!! WOWWWW

Heating system repair+ Quality
★★★★★ Roy · 5 years ago

He arrived quickly and took care or our problem within 30min. Will use Carter again.

Heating system repair+ Responsiveness+ Professionalism
★★★★★ shana · 5 years ago

Rating only, no written review.

Heating system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Sharron · 5 years ago

Rating only, no written review.

CleaningA/C system repairHeating system repair+ Quality
★★★★★ Lashon · 5 years ago

Rating only, no written review.

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Champion, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (16 reviews)2024-Q2: 4.84★ (43 reviews)2024-Q3: 4.82★ (45 reviews)2024-Q4: 4.77★ (35 reviews)2025-Q1: 4.87★ (31 reviews)2025-Q2: 4.97★ (37 reviews)2025-Q3: 4.85★ (48 reviews)2025-Q4: 4.85★ (27 reviews)2026-Q1: 5.00★ (30 reviews)2026-Q2: 5.00★ (31 reviews)2026-Q3: 4.74★ (62 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$379+18% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 44%Reasonable 44%Overpriced 1%Not sure 11%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
14
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
13
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
57
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
62
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
66
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
1

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+232 / −6
Professionalism
+249 / −7
Responsiveness
+242 / −3
Punctuality
+218 / −1
Value
+181 / −3

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