HVAC CONTRACTORS · ATLANTA, GA
Champion HVAC & Plumbing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Champion HVAC & Plumbing

Better than 22% of HVAC contractors · #52 of 67

4.9★866 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
3%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Champion HVAC & Plumbing for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.41
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.5k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 37/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 27 Google reviews tagged “Install AC” · showing 20

★ Melissa · Edited 2 months ago

Mr. Carter came and got me taken care of quickly! He was here first thing in the morning and had the job completed by 9:30a.m.! Update: come to find out he sold me an overpriced knock off Trane that wasn’t even the correct size for my home. Had to have another professional come and fix his shoddy work.

OverpricedInstall AC
★★★★★ Christine · 3 months ago

My AC went out on Saturday and by Monday 12noon installation of the new unit was completed. Prompt and professional service at a reasonable cost. Give them a call you won’t regret it 🙌🏾

Paid $2,000+Reasonable priceInstall AC
★ Andrew · Edited 2 years ago

I had new AC and heat units installed by them, but the installation was faulty and I later discovered that air was blowing into my crawl space. I contacted them multiple times to correct the issue, and they kept scheduling appointments to come fix it, but then wouldn't show up and didn't provide any notice that they…

Heating system installationInstall thermostatInstall AC
★★★★★ Peter · 3 years ago

It only took Mr. Carter, Brandel & his team of consummate professionals at Champion HVAC & Plumbing a few hours to quickly & efficiently install a brand new working A/C unit during an unprecedented heatwave. This was after a 3 week period of tolerating the unbearable heat while waiting for the warranty company to…

Install ACInstall thermostatInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ nisa · 3 years ago

He team was superb!! They gave us the best pricing compared to the other companies and did a phenomenal job at installing our new hvac unit. We will refer them to everyone we know that needs hvac service

Install AC+ Punctuality+ Professionalism
★★★★★ Dwarn · 3 years ago

Champion drove all of the way from Atlanta to install my my system. A local company tried to overcharge me and a friend referred Champion. They came out the very next morning. They were very professional and even allowed my son to get some training. Even paid him. Wow! I wish they were permanently here in…

Install AC+ Responsiveness+ Professionalism
★ ANTHONY · 3 years ago

These Google reviews must have been faked because this is the most unprofessional company that I have ever dealt with. They left me and my family with $6000 worth of useless metal. The transformer on the new AC unit furnace was blown already. So they attached another transformer and it was blown as well. Champion…

Install ACA/C system repair− Responsiveness− Quality
★★★★★ Crystal · 3 years ago

I highly recommend Champion! I wanted to replace my 17 year old system so, I called several companies and learned that there aren’t many that service high rise condos. Carter and his team quickly came out and did an outstanding job! They were very professional, hardworking, and courteous. I will be referring my…

Install AC+ Professionalism
★★★★★ Sara · 3 years ago

Everyone was professional, kind and on time! So happy we went with them after initially trying a different company. Definitely book Champion!

HVAC system repairInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Eran · 4 years ago

Great experience. Great price. Was happy to use a local family owned company. AC was down and they were able to replace system while we were out of town. Thankful to come home to a cool house.

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Mashay · 4 years ago

My husband and I recently purchased our 1st home and realized after closing that the HVAC was not working properly. I reached out to Carter and his team to explain the issue and they came out that same evening to diagnose the problem. They quickly discovered that our current unit was defective and we would need to…

Install AC+ Responsiveness+ Quality+ Professionalism
★★★★★ Lauren · 4 years ago

Chmapion saved the day when our AC went out. They were super responsive, quick to come out for a look and then to do the install, and also just really nice guys! They had extremely good prices, compared to other quotes we got. Will be recommending them to others and would definitely use them again!

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Cassandra · 4 years ago

If you are looking for a team that is genuine and honest about their work, look no further. The Champion HVAC team answered my initial call promptly and someone was at my home the same day! Installation was scheduled for the following day and when Team members arrived, they immediately began working. You could tell…

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Clay · 4 years ago

My AC system failed, and Wilfred was able to see me almost immediately after I called. He professionally explained his diagnosis of my system, and his team was quick to return the next day to install my new AC at a very reasonable price. Can't recommend them enough, and I will certainly be in touch for any future…

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Narmeen · 4 years ago

Great Work and Great Communication very satisfied with the service. Very fast response our AC unit was changed within a day very fast service.

A/C system maintenanceDuctless heating & A/C servicesInstall AC
★★★★★ Keia · 5 years ago

Called another business out at first and their work did NOT last five weeks. Was back in the same situation (hot house) and not happy. Champion came out and did the job correctly. Replaced my old unit and had my house cool again and it didn’t take a long time. Very happy and would recommend.

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ T. · 5 years ago

We had an exceptional experience with Champion HVAC! Carter is professional, responsive, thorough, and efficient. He was able to quickly come out for an emergency service call when our regular HVAC company wasn't available to assist us. He swiftly diagnosed the issue, and gave us an honest assessment of the state…

Install ACInstallationA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Rochelle · 5 years ago

Champion HVAC has been my go to company since purchasing my home in Georgia in 2018. They are always professional, knowledge, reliable, and reasonably priced. This installation went flawlessly and quickly. My tenants and are really pleased. Thank you Carter and Melvin!

Install AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeremy · 5 years ago

The level of service I received was the amazing!!!! I spoke with Carter earlier in the week and explained the problem I had with my A/C unit. He immediately explained what was wrong, answered the millions of questions I had, and provided instant solutions for the day they could replace my A/C unit. Not only did they…

HVAC system maintenanceInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Tonette · 5 years ago

The technicians were awesome. They provided their licenses and and passed the city 🌃 inspections. We highly recommend Champion For All of your ac needs!!!!!! I’m very impressed and air is very iceyyy

Install AC+ Responsiveness+ Quality

Show more install AC reviews (7 more) →

vs category

Blue = Champion, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (16 reviews)2024-Q2: 4.84★ (43 reviews)2024-Q3: 4.82★ (45 reviews)2024-Q4: 4.77★ (35 reviews)2025-Q1: 4.87★ (31 reviews)2025-Q2: 4.97★ (37 reviews)2025-Q3: 4.85★ (48 reviews)2025-Q4: 4.85★ (27 reviews)2026-Q1: 5.00★ (30 reviews)2026-Q2: 5.00★ (31 reviews)2026-Q3: 4.74★ (62 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$379+18% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 44%Reasonable 44%Overpriced 1%Not sure 11%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
14
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
13
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
57
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
62
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
66
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
1

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+232 / −6
Professionalism
+249 / −7
Responsiveness
+242 / −3
Punctuality
+218 / −1
Value
+181 / −3

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