HVAC CONTRACTORS · ATLANTA, GA
Champion HVAC & Plumbing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Champion HVAC & Plumbing

Better than 22% of HVAC contractors · #52 of 67

4.9★866 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
3%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Champion HVAC & Plumbing for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 51

All 50 Google reviews tagged “Repair HVAC” · showing 20

★★★★★ Sandy · 3 years ago

Great service, available on short notice, fair rate, respectful, highly recommended. The day didn't start well. Our air conditioner went out yesterday. We knew the temperature would get well into the 80s today, so we tried to reach our contacts last night. We left messages but couldn't reach either of our…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Gil · 3 years ago

Carter was very professional. He came an repaired my HVAC the same day I called. I would definitely recommend him.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ D-nell · 3 years ago

Fast and reliable.. had good cold air flowing

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Leon · 3 years ago

AC went out on the first hot day of the season, no only did he come out quickly, he diagnosed the problem by sound, made the repair quickly and efficiently, and took the time to explain what happened, along with post repair quality checks. Highly recommended, will use in the future when the time comes to replace…

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Kay · 3 years ago

The technicians came out within an hour of call time. Carter walked me through the repair and made me feel extra comfortable. He was done within minutes and now my family is very comfortable! I highly recommend Champion to everyone

Repair HVAC+ Responsiveness
★★★★★ Adib · 3 years ago

Carter and his crew did a phenomenal job repairing our hvac system. They were honest and walked me through the repair every step.

Repair HVAC+ Quality
★★★★★ Sara · 3 years ago

Everyone was professional, kind and on time! So happy we went with them after initially trying a different company. Definitely book Champion!

HVAC system repairInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Kamian · 3 years ago

Carter and his guys were awesome. Great service and great people!

HVAC system maintenanceHVAC system repairHVAC duct & vent repair+ Responsiveness+ Professionalism
★★★★★ Noah · 3 years ago

Arrived 30 minutes after I called, excellent service

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · 3 years ago

I am so thankful for the service these guys provided. Like so many others in the Atlanta area I had heating issues and a pipe that burst during a recent bout of really frigid temperatures. I came home to find a pipe that burst on Christmas Day and they came out that evening to help turn off the water (showed me…

Repair HVACPlumbing pipe repair+ Responsiveness+ Professionalism
★★★★★ Daman · 3 years ago

Champion came to the rescue in such short notice. Our pipes bursted and caused severe damage to our home. We called numerous of Plumbers and no one answered. Carter answered on the first ring and came out within an hour. He repaired all of my leaks and got my Furnace operable!!! I love those guys

Water heater installationRepair HVAC+ Responsiveness+ Professionalism
★★★★★ Melissa · 3 years ago

They are amazing and literally saved my family!!! My HVAC froze on Christmas Eve and the poor man was working since 3am and still came o fix our system in the freezing cold. I will forever be grateful for this HVAC company and will be switching to them from my original HVAC company ASAP!!!!! You MUST use this…

Heating system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Ryan · 3 years ago

Carter was great and on time

Repair HVAC+ Quality
★★★★★ Dymeka · 3 years ago

Excellent service! Great follow up and response time. Very detailed and thorough. Took time to explain the issues and cause for the repairs needed. Great value. Will use them again.

Heating system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Morgan · 4 years ago

Champion HVAC provided great service! They were able to come out quickly and get my HVAC working again when my new thermostat acted up. Very nice people too! Will definitely reach out for future HVAC needs

Install thermostatA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Tareanna · 4 years ago

Mr. Carter was so helpful with assisting us with our A/C needs and very helpful

Repair HVAC+ Quality
★★★★★ Demetria · 4 years ago

Called Champion on A Saturday morning and they came out in 20 minutes and got us going. We will use this company for our future maintenance

Repair HVAC
★★★★★ Alex · 4 years ago

Mr. Carter and his team were responsive, quick, and fair in their pricing. Will absolutely have them do our work again.

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★ Starre · Edited 4 years ago

I called hot and frustrated and they had a technician out the same day and he arrived earlier than the time provided. Mr. Melvin worked until he was able to “fix” the problem which required re-wiring and changing my contactor. My air was cooling my house like never before until 3 days later it started to make a loud…

A/C system maintenanceHVAC system maintenanceHVAC system repair− Quality− Professionalism
★★★★★ Eric · 4 years ago

Super responsive, great guys!

Repair HVAC+ Responsiveness+ Quality+ Professionalism

Show more repair HVAC reviews (30 more) →

vs category

Blue = Champion, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (16 reviews)2024-Q2: 4.84★ (43 reviews)2024-Q3: 4.82★ (45 reviews)2024-Q4: 4.77★ (35 reviews)2025-Q1: 4.87★ (31 reviews)2025-Q2: 4.97★ (37 reviews)2025-Q3: 4.85★ (48 reviews)2025-Q4: 4.85★ (27 reviews)2026-Q1: 5.00★ (30 reviews)2026-Q2: 5.00★ (31 reviews)2026-Q3: 4.74★ (62 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$379+18% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 44%Reasonable 44%Overpriced 1%Not sure 11%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%13+2Craft & service 20%65+13Value 10%57+5.7Momentum 8%62+5Track record 7%66+4.6Accountability 5%1+0.1Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
14
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
13
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
57
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
62
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
66
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
1

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+232 / −6
Professionalism
+249 / −7
Responsiveness
+242 / −3
Punctuality
+218 / −1
Value
+181 / −3

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