Is Champion HVAC & Plumbing any good?
Our verdict: mixed — #52 of 67 HVAC contractors, better than 22%. Customers single out its track record and craft & service; accountability is where it trails.
Track record — better than 66% of peers
Craft & service — better than 65% of peers
Satisfaction — 14th percentile
Reliability — 13th percentile
Accountability — 1th percentile
Price $$$: 18% above typical
Champion HVAC & Plumbing for a/c system maintenance
Clear ✕60 customers reviewed a a/c system maintenance job here and rated it 4.85★. Most paid $200–400 (category typical: $54–$441). For this job it ranks #53 of 59 HVAC contractors we track.
All 60 Google reviews tagged “A/C system maintenance”
After calling at 7:55am, Marcus and Hassan came by my house under short notice. They arrived about 20 minutes later. They were professional and provided top tier service in restoring my A/C unit. I would recommend Champion for all future work/repairs.
I purposefully looked up a black owned HVAC company and this was the first company that popped up. The reviews sold me. I initially reached out on July 3 and they answered even though closed for the holiday. I reached out the following week on Monday and Melvin came out the same day. He was so down to earth and…
They were very professional and communicative. They have installed a whole new unit in under 3 hours.
Last minute request foe service and was before scheduled time. Efficient , courteous, and descriptive of issues. I would recommend using this service for HVAC and Plumbing.
I would recommend using this company. They were very professional and on time. It didn't take them long at all. I was very pleased with their business.
I can’t say enough good things about Carter and his team. Our air went in the middle of the summer and they were so helpful, responsive, efficient and knowledgeable throughout the whole process. They were able to get our repair done so quickly and days/weeks before other competitor companies could. Do yourself a…
Issues occurred on Saturday and they were able to come the same day. Great service, I would recommend!!
I called Champion Hvac on a Monday evening and they immediately showed up to service my air and my home is very cool and I am very happy with the service . The pricing was reasonable and affordable for the services. Carter was very informative and skilled in the Hvac field.
Great service, available on short notice, fair rate, respectful, highly recommended. The day didn't start well. Our air conditioner went out yesterday. We knew the temperature would get well into the 80s today, so we tried to reach our contacts last night. We left messages but couldn't reach either of our…
Fast and reliable.. had good cold air flowing
This is the best service I have received in a long time. They were in time, affordable and knowledgeable. Carter explained to me everything that was wrong and the process to fix it. Most of all it was affordable!!!
These guys are very solid. Showed up early and ready to work. Very quick and efficient. Also have a much better price than a competing brand. Yep, also super nice guys. Would recommend them to anyone!
Arrived 30 minutes after I called, excellent service
My AC went out in the middle of the Georgia summer. Turns out my 20+ year old furnace had officially kicked the bucket. They came out and fixed it and were great. They were professional, timely and reasonably priced. The fact that it was a black owned company was a nice bonus. I highly recommend them!
The technicians came out within 90 minutes of me calling and had me going in 15 minutes. The guys were very knowledgable and professional. They allowed me to watch the repair and explained to me and my wife step by step. I truly appreciated the service.
Mr. Carter and his team were responsive, quick, and fair in their pricing. Will absolutely have them do our work again.
I called hot and frustrated and they had a technician out the same day and he arrived earlier than the time provided. Mr. Melvin worked until he was able to “fix” the problem which required re-wiring and changing my contactor. My air was cooling my house like never before until 3 days later it started to make a loud…
Our 30yr old AC went out during the last heat wave. These guys came out the same day we called and were able to get a new unit installed the next day. They were very friendly, honest, and helpful. They even checked in a few days later to make sure we were all good. We will definitely be calling them if we need anything else.
Came back late from a vacation with no A/C. Called Champion and they came ASAP. Able to fix my unit and have my A/C running in no time. Highly recommend Champion.
The technician came out in 4th of July and repaired my system in no time. They are wonderful guys. I highly recommend these guys.
Incomplete and sloppy work. Ceiling tile not put back and thermostat left off the wall. Had insulation falling into our food, and caused mored issues on a cooling system then knowing what actual problem was. This company main concern was to get paid. Nice men and good for small jobs..
Came within 45 minutes of me calling to look at my AC unit. Diagnosed and resolved the issue within 20-30 minutes. Great guys, and great service! Would definitely recommend!!
Great Work and Great Communication very satisfied with the service. Very fast response our AC unit was changed within a day very fast service.
The gentleman was very flexible and accommodating to my hvac issue. He was very blunt and informative and even followed up to ensure that understood the information about the hvac and the required maintenance company. Thank you for your service .will continue to use this. Black owned and veteran owned.
Very professional and straight to the business like I like it, easy to communicate with and give great Intel on copnents that are defective.
Quick professional and efficient! Will definitely use them again.
Imagine being in Georgia for 3 days with no air….I googled my local HVAC company and Champion popped up. So I called them at 4:30P and Carter was there by 5P! (I should have known the service was gonna be excellent then). Within 5 minutes he figured out what the problem is. Within 30 minutes the problem was fixed.…
Very professional, knowledgeable and they went above & beyond my expectation! Highly recommend!
I have had the pleasure of using there services twice now and both times the service was amazing. My AC is now running cold as ever and boy did need it.
AC quit blowing cool. Called Champion late in the evening and Carter was very professional and helpful. The very next morning, they came through, patched me up, and had the house blowing snowballs again. Shout out to Melvin who was the consummate professional. Will definitely be referring these guys to those in need of service.
As a real estate agent I need professionals I can rely on. Melvin was amazing. I called in the morning and he was there in the afternoon to inspect 3 AC units for my buyer clients. He was knowledgeable, friendly, and fair. I would recommend this company to anyone looking for a reliable HVAC company.
Carter from Champion HVAC & Plumbing was the best! I called him at 11:00 p.m. last night because my A/C unit was not working correctly. He assured me that he would service my unit the next day between 8:00-10:00 a.m. He was at my house before 8:00 a.m. He serviced my unit and was done in less than an hour. Thank you again for fixing my A/C unit issues!
I had my AC out for about 3 to 4 days idk why I waiting this long to get it fixed but Champion HVAC came out the same day and found multiple solutions. Turns out that my dog bit some wires lol. They are a really great service, quick about things and there price is amazing. I’m definitely recommending them to others right now!!! Thanks gents!
Great experience, good price, and got the job done. What more could you ask for?
Champion HVAC came very short notice. They were very informative and gave me many options that saved me me some money. Would highly recommend!!
I called Champion HVAC at 1:00am because my family and I was burning up and they came and fixed my unit by 8:30am! This 24hr company is the standard that I the consumer will expect from any company I have to do business with in the near future! Great customer service, knowledgeable, professional, and affordable! Thank you Champion HVAC
UPDATE!!! 6/16/21 Melvin just left and he was great. Made me feel like I was in his family. He got my AC back going very quickly. I called and it was maybe 2 hours and he was here. I am a repeat customer and I would def recommend their services. They are dependable, they didn’t try to sell me anything I didn’t need,…
"Great service! Great price! Professional and knowledgeable not to mention efficient.
Very professional, very knowledgeable about troubleshooting and got it ice cold like I like it!
Glad I left my old AC guy alone. They were fast, efficient and cost effective. Would definitely recommend to anyone.
Mr. Carter and his associate arrived on time for same day service! He replaced the capacitor on one unit, added coolant to the other unit and serviced both thermostats. Because of their prompt, fair and professional services they will be my go to for any future hvac needs.
NO SERVICE CHARGE!! Very helpful, FAST response and accurate service. Told me how to better maintain system and avoid future service. HIGHLY qualified and recommended!!!
Conner and Melvin were professional, informative, and they did the job another company couldn't nail down. They'll be my first call next time.
Friendly and responsive service. Would recommend.
Carter is professional and responsive. When i have questions about my unit i can count on him to follow up with me. I would definitely recommend Champion services.
The response time was great, the professionalisms was great. I asked a few questions on how to maintain my hvac unit, and i was given great advice on how to maintain it. They showed great care for there work, and was detailed and thorough, i would definitly recommend and use this service again in the future. Great job!!!!!!
Very happy with the service and would recommend them to others.
Very professional service and prompt. I will use them again.
Great Service! Carter was very punctual and professional! Thanks again
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Champion HVAC & Plumbing
Is Champion HVAC & Plumbing good?
Yes by most measures: 4.9★ from 866 Google reviews and an Experts Score of 35/100 (grade D), #52 of 67 HVAC contractors we track. 3.1% of reviews in the last two years were 1–2★ (category average 2%).
How much does Champion HVAC & Plumbing charge?
Customers reported a typical bill of $379 (middle half $295–$556), 18% above the HVAC contractors median of $322.
What do customers hire Champion HVAC & Plumbing for?
Mostly HVAC system repair (94), a/c system repair (88), a/c system maintenance (60), HVAC system maintenance (55).
Does the owner respond to complaints?
The owner replied to 3% of 1–3★ reviews (category: 63%).
