Is Champion HVAC & Plumbing any good?
Our verdict: mixed — #52 of 67 HVAC contractors, better than 22%. Customers single out its track record and craft & service; accountability is where it trails.
Track record — better than 66% of peers
Craft & service — better than 65% of peers
Satisfaction — 14th percentile
Reliability — 13th percentile
Accountability — 1th percentile
Price $$$: 18% above typical
Champion HVAC & Plumbing for HVAC system maintenance
Clear ✕55 customers reviewed a HVAC system maintenance job here and rated it 4.84★. Most paid $300–400 (category typical: $37–$292). For this job it ranks #58 of 60 HVAC contractors we track.
All 55 Google reviews tagged “HVAC system maintenance”
These guys did a wonderful job. Prompt, professional, and kind. Highly recommend them.
I appreciate Carter so much he came and ensured that my air conditioning was working before he left the property in all my rooms. Thank Thank you so much!
Quick and professional service! They got straight to the issue and they were on their way to the next job! Reasonably priced as well!!
Need help. These guys picked up the phone, got me on the schedule, and got the job done.
Mr. Carter and his team were absolute angels! I called on a Sunday morning for a broken thermostat, and they were at my door within an hour. I’m so grateful for their quick, efficient work, fair pricing, and amazing energy. Our 5 year old loves machines and working with his hands, and they were more than happy to…
Marcus was amazing! Timely and professional! I recommend Marcus for any trouble you’re facing. He is very friendly and very knowledgeable - I had a problem with a gas furnace and he got to my home in an hour and helped remedy the problem just as quick!
They were very professional and communicative. They have installed a whole new unit in under 3 hours.
Last minute request foe service and was before scheduled time. Efficient , courteous, and descriptive of issues. I would recommend using this service for HVAC and Plumbing.
Maverick and Tyler did a great job. I have used Champion for many years and they always do a great job.
I would recommend using this company. They were very professional and on time. It didn't take them long at all. I was very pleased with their business.
Awesome work! Scheduled quickly and is extremely professional. Would definitely recommend.
Great service, available on short notice, fair rate, respectful, highly recommended. The day didn't start well. Our air conditioner went out yesterday. We knew the temperature would get well into the 80s today, so we tried to reach our contacts last night. We left messages but couldn't reach either of our…
Fast and reliable.. had good cold air flowing
Carter and his guys were awesome. Great service and great people!
Arrived 30 minutes after I called, excellent service
My HVAC froze on Christmas Eve morning and I received a response right away (unlike many of the other places I called). The heat is back up and running and I am very thankful for Champion HVAC this holiday season.
Excellent service! Great follow up and response time. Very detailed and thorough. Took time to explain the issues and cause for the repairs needed. Great value. Will use them again.
Mr. Carter and his team were responsive, quick, and fair in their pricing. Will absolutely have them do our work again.
I called hot and frustrated and they had a technician out the same day and he arrived earlier than the time provided. Mr. Melvin worked until he was able to “fix” the problem which required re-wiring and changing my contactor. My air was cooling my house like never before until 3 days later it started to make a loud…
Very quick response time. Very professional and willing to explain what exactly was being done to fix my AC.
Melvin was awesome. He came out the same day after calling in the morning and checked everything and walked me through what he did. Great service. Would definitely recommend.
I got off work and my water heater had went out. It was freezing outside. I came into contact with Champagne HVAC and they came out within the hour. They did an excellent job. I would recommend these guys to anybody. Thanks a lot I definitely owe you this review. Awesome job!
Very professional and straight to the business like I like it, easy to communicate with and give great Intel on copnents that are defective.
Our AC stopped working on our new house at 8pm last night. They came at 8:30 this morning, replaced the capacitor and refilled the Freon for an INCREDIBLE price. They were on time, responsive, and able to quickly fix the problem for us. 10/10 would definitely recommend.
If I could rate it negative stars I would. Champions HVAC (Melvin & Carter) were called to look at and perform general HVAC maintenance. To change a filter and top off freon they charged $300, but failed to provide a report of the HVAC unit, what services were actually done or even an invoice. 3 weeks later the…
Great service! My unit went down on what felt like the hottest Sunday of the summer…gave them a call Sunday night and was able to get my unit fixed the next morning! Very thankful!
The level of service I received was the amazing!!!! I spoke with Carter earlier in the week and explained the problem I had with my A/C unit. He immediately explained what was wrong, answered the millions of questions I had, and provided instant solutions for the day they could replace my A/C unit. Not only did they…
FIRST TIMER ALERT: Mr. Carter and his team came and remedied my issue quickly. They came within a couple or hours of my call. It was my first time using this company and it won't be the last!
I had my AC out for about 3 to 4 days idk why I waiting this long to get it fixed but Champion HVAC came out the same day and found multiple solutions. Turns out that my dog bit some wires lol. They are a really great service, quick about things and there price is amazing. I’m definitely recommending them to others right now!!! Thanks gents!
Champion HVAC was available to visit my house within 24 hours of me first contacting them. They serviced my system and replaced my condensate pump for the amount quoted. Would recommend to those looking for HVAC services in the Decatur GA area.
Champion HVAC came very short notice. They were very informative and gave me many options that saved me me some money. Would highly recommend!!
UPDATE!!! 6/16/21 Melvin just left and he was great. Made me feel like I was in his family. He got my AC back going very quickly. I called and it was maybe 2 hours and he was here. I am a repeat customer and I would def recommend their services. They are dependable, they didn’t try to sell me anything I didn’t need,…
Really good customer service and always there when you need him.... need more down to earth people like him...,. And pricing is very reasonable.......
Mr. Carter and his associate arrived on time for same day service! He replaced the capacitor on one unit, added coolant to the other unit and serviced both thermostats. Because of their prompt, fair and professional services they will be my go to for any future hvac needs.
Quality expert service. Professional techs. On time and efficient. Melvin was thorough and expert in servicing my HVAC system. Five Star rating!
Great service! Great price! Melvin was very nice, professional and knowledgeable. He was quick to find and address the issue with ease. Highly recommend them!
Excellent service they dropped everything and got to my house in 5 minutes and fixed my ac in a timely matter I highly recommend
NO SERVICE CHARGE!! Very helpful, FAST response and accurate service. Told me how to better maintain system and avoid future service. HIGHLY qualified and recommended!!!
Carter was extremely fast and honest. They got my heat going and it’s very toasty. They are awesome
Conner and Melvin were professional, informative, and they did the job another company couldn't nail down. They'll be my first call next time.
Champion was very knowledgeable and professional. They were able to diagnose my issue and repair the problem all in a reasonable time and with affordable cost.
Carter is professional and responsive. When i have questions about my unit i can count on him to follow up with me. I would definitely recommend Champion services.
The response time was great, the professionalisms was great. I asked a few questions on how to maintain my hvac unit, and i was given great advice on how to maintain it. They showed great care for there work, and was detailed and thorough, i would definitly recommend and use this service again in the future. Great job!!!!!!
Great business. They came right at the agreed time and fixed the issue quickly and did a great job. Great customer service . I will definitely recommend them to people.
Champion hvac was prompt and drinks explained to the issue to me. The technician repaired the system in a timely manner. I am very pleased with their service and would highly recommend
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Champion HVAC & Plumbing
Is Champion HVAC & Plumbing good?
Yes by most measures: 4.9★ from 866 Google reviews and an Experts Score of 35/100 (grade D), #52 of 67 HVAC contractors we track. 3.1% of reviews in the last two years were 1–2★ (category average 2%).
How much does Champion HVAC & Plumbing charge?
Customers reported a typical bill of $379 (middle half $295–$556), 18% above the HVAC contractors median of $322.
What do customers hire Champion HVAC & Plumbing for?
Mostly HVAC system repair (94), a/c system repair (88), a/c system maintenance (60), HVAC system maintenance (55).
Does the owner respond to complaints?
The owner replied to 3% of 1–3★ reviews (category: 63%).
