Experts Reviews · Company report
Champion HVAC & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%10+0.7Craft & service penalty83−1.7Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Champion HVAC & Plumbing

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #112Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 866 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Champion HVAC & Plumbing is better than 86% of HVAC contractors.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Champion HVAC & Plumbing is better than 78% of HVAC contractors.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Champion HVAC & Plumbing is better than 83% of HVAC contractors.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Champion HVAC & Plumbing is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Champion HVAC & Plumbing is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Champion HVAC & Plumbing is better than 10% of HVAC contractors.F
10

Reviews for your job

Customers hired Champion HVAC & Plumbing for 8 kinds of job.

Champion HVAC & Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Water heater installation”

Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a great experience with their HVAC service! The team was professional, friendly, and punctual. They explained everything clearly, worked efficiently, and made sure everything was running properly before finishing the job.

Great priceWater heater installation
JuliaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service. Called first thing with an emergency and he came right over. Friendly, professional, communicated well: estimate, when he was on the way etc. and did a great job. Glad I finally found a plumber I like! Would recommend to anyone.

Paid $2,000+Reasonable priceWater heater installation
SerenityLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had a great experience with Champion today. I recently bought a new home, and of course, my water heater decided to start leaking. I was expecting it to turn into a crazy headache, but Carter and Melvin made the whole process easy. Carter was able to get me a same-day appointment and were at my house within an…

Paid $1,800–2,000Reasonable priceWater heater installationPlumbing pipe repairWater heater repair
ALocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My water heater was leaking in my basement. I contacted Champion and they were able to expedite the replacement at an affordable price. Two other companies prices were astronomical. I highly recommend this company fr any plumbing needs

Water heater installation
Yasmin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My water heater went bad in the middle of the coldest week in Ga. I called 3 other companies and they were priced beyond my belief. I reached Champion and they were fairly priced and were out to my home in a hurry. I’m couldn’t believe how fast and reliable these guys were. They also checked my furnace at no cost. They are my guys forever!!!!

Great priceWater heater installation
Jenores3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best company in the city. Extremely responsive and knowledgeable of the trade

Water heater installationHVAC system repair
Maceo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Couldn’t have asked for a better hvac company. The technicians walked me through every step and explained to me the issue in detail. My furnace was up and running in no time and my home is toasty again. They also lit my water heater at no cost. Impeccable service. Thanks Guys

Water heater installationHVAC system repair
FrederickLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr. Wilfred Carter Came out and fixed my water heater and my Air Conditioning unit and did a great job. We are was very pleased

Paid $500–600Reasonable priceWater heater installationHVAC system repair
PearlLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very great customer service. Was fast & reliable install. Definitely recommend

Heating system maintenanceWater heater installation+ Responsiveness+ Punctuality+ Quality
Daman4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Champion came to the rescue in such short notice. Our pipes bursted and caused severe damage to our home. We called numerous of Plumbers and no one answered. Carter answered on the first ring and came out within an hour. He repaired all of my leaks and got my Furnace operable!!! I love those guys

Water heater installationRepair HVAC+ Responsiveness+ Professionalism
SLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We realized we needed to replace our water heater the day before we were leaving for vacation. Champion was able to come to the rescue and provide the water heater + quick installation on the same day. Hopefully we won't need their services anytime soon but we would certainly use them again.

Water heater installation+ Responsiveness+ Punctuality+ Quality
KavonLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So I woke up this morning with a pool of water on my floor. Stressed out I called around trying to get people to come out and replace my hot water tank. Most people wanted to charge a diagnostic fee to tell me what I already knew. I called this company and he knew right away what I was talking about and was ready…

Water heater installation+ Responsiveness+ Punctuality+ Quality

Price

$379+11% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 44%Overpriced 1%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair94$205–$942
A/C system repair88$209–$793
A/C system maintenance60$39–$393
HVAC system maintenance55$37–$295
Repair HVAC50$224–$535
Install AC27$1.5k–$3.2k
Installation24$1.2k–$2.8k
Heating system repair23$161–$1.2k

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