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Chandler Financial

Tax preparation service · Pembroke Pines, FL · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%45+3.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 51 retirement planningPosition by Experts Score among all companies we track in this category. · better than 26%
4.9 ★★★★★ 170 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
5%reviews answered by the owner
Oct 2026latest review

Chandler Financial at a glance

Google reviewers rate Chandler Financial 4.9 out of 5 based on 170 reviews, frequently praising the firm for its professionalism, detailed knowledge, and ability to handle complex business and personal tax needs efficiently. Clients often highlight the staff’s patience, clear communication, and willingness to assist with bookkeeping and entity formation, noting that the service reduces stress and identifies potential savings. However, a small number of low-star reviews criticize the business for scheduling conflicts, last-minute cancellations, and specific filing errors that required client intervention to correct.

  • Google rating: 4.9 out of 5 from 170 reviews (98% five-star).
  • Reviews on this page: 170 Google reviews (162 with written comments, 1 with photos).
  • Owner responses: the business replied to 5% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Retirement Planner serving Pembroke Pines, Florida.

Data from Google, last updated October 25, 2026.

Score profile vs other retirement planning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction93Reliability88Craft & service–Value100Momentum100Replies to reviews45Satisfaction: 93 (median 97)Reliability: 88 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 45 (median 55)
Chandler FinancialRetirement Planning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chandler Financial: 93/100 on this factor. Category median: 97.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chandler Financial: 88/100 on this factor. Category median: 97.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chandler Financial: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chandler Financial: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chandler Financial: 45/100 on this factor. Category median: 55.C
45

Bar = this company · dark tick = category median.

Star ratings

170 Google reviews we collected

  • 5 stars16698%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 162 written reviews

  • Praise34999%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3465%
  • Reasonable1733%
  • Overpriced12%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12034%
  • Would recommend7020%
  • Quality & results4814%
  • Speed & response4613%
  • Honesty & trust4212%
  • Communication237%
  • Price & value31%

What customers talk about

We read 162 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She is very informative, knowledgeable, and always available to answer any questions I may have regarding taxes and even recently helped me get set up…”
  • “10/10 would highly recommend Chandler Financial for all your financial needs!”
  • “…e put our company “All Florida Yacht Sales” first in every way- their attention to detail is unlike any other accounting firm we have used- their comm…”
  • “I filed my taxes on the actual deadline day, and she still stayed late in the office to make sure everything was completed correctly and submitted on time.”
  • “Chandler is professional, reliable, and treats you like family.”
  • “…ion to detail is unlike any other accounting firm we have used- their communication, professionalism, integrity, and honesty is above board- We recomm…”
  • “Chandler Financial Services is a very professional, reliable, knowledgeable and affordable tax firm.”

People customers mention

  • Dominique 35 reviews
  • Tax 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Chandler Financial for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Anthony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Knowledgeable, friendly and professional. They take the feeling of being overwhelmed away with their willingness to assist and guide.

Great priceBusiness tax services
Jazmyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

10/10 would highly recommend Chandler Financial for all your financial needs! She is very informative, knowledgeable, and always available to answer any questions I may have regarding taxes and even recently helped me get set up with an additional life insurance policy for me and my son. We need people like her who…

charday4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

I’ve been a loyal customer of Chandler Financial for years. Chandler is professional, reliable, and treats you like family. Her service is always exceptional, and I highly recommend her! Charday (Loyal Customer)

AllLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Highly recommend “Chandler Financial”- Dominique & Laquencia have both been excellent to work with- they have put our company “All Florida Yacht Sales” first in every way- their attention to detail is unlike any other accounting firm we have used- their communication, professionalism, integrity, and honesty is above…

Great priceNew business tax consulting
Vanetta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience with Chandler Financial. I filed my taxes on the actual deadline day, and she still stayed late in the office to make sure everything was completed correctly and submitted on time. She was very professional, insightful, patient, and helpful throughout the entire process. She answered all of…

Reasonable priceTax planning
MichelleLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dominique was responsive, efficient, and made the entire tax process feel seamless. I highly recommend her to anyone who needs reliable and professional support.

Photos

Customer reviews

4.9 ★★★★★ 170 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Anthony Williams8 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Knowledgeable, friendly and professional. They take the feeling of being overwhelmed away with their willingness to assist and guide.

  • Price assessment: Great price
  • Services: Business tax services
Jazmyn Canez2 reviewsTotal number of Google reviews Jazmyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/10 would highly recommend Chandler Financial for all your financial needs! She is very informative, knowledgeable, and always available to answer any questions I may have regarding taxes and even recently helped me get set up with an additional life insurance policy for me and my son. We need people like her who truly care, and are for the people! I cant wait for the next tax season, because she handled business!! Thanks Chandler Financial❤️

charday williams4 reviewsTotal number of Google reviews charday has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been a loyal customer of Chandler Financial for years. Chandler is professional, reliable, and treats you like family. Her service is always exceptional, and I highly recommend her! Charday (Loyal Customer)

All Florida Yacht SalesLocal Guide · 17 reviewsTotal number of Google reviews All has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend “Chandler Financial”- Dominique & Laquencia have both been excellent to work with- they have put our company “All Florida Yacht Sales” first in every way- their attention to detail is unlike any other accounting firm we have used- their communication, professionalism, integrity, and honesty is above board- We recommend them to any one seeking a well run organization. James R.

  • Price assessment: Great price
  • Services: New business tax consulting
Chaddrick Johnson1 reviewTotal number of Google reviews Chaddrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Knowledgeable, easy to work with and is patient with her clients.

  • Services: Tax planning, Business tax services
Kahmani Evans6 reviewsTotal number of Google reviews Kahmani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Does great with helping out of town clients, serving them virtually.

  • Price assessment: Great price
  • Services: Tax planning
Vanetta Castillo2 reviewsTotal number of Google reviews Vanetta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Chandler Financial. I filed my taxes on the actual deadline day, and she still stayed late in the office to make sure everything was completed correctly and submitted on time. She was very professional, insightful, patient, and helpful throughout the entire process. She answered all of my questions and made a stressful situation feel much easier. I truly appreciated the dedication and excellent customer service. I would highly recommend Chandler Financial to anyone looking for a reliable and professional tax preparer!

  • Price assessment: Reasonable price
  • Services: Tax planning
Michelle LesperanceLocal Guide · 144 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dominique was responsive, efficient, and made the entire tax process feel seamless. I highly recommend her to anyone who needs reliable and professional support.

Palms Legal14 reviewsTotal number of Google reviews Palms has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing and efficient services! Dominique transitioned my PLLC into an S-Corp; she also prepared my personal and business taxes; and now am I will be moving forward with her bookkeeping and payroll services because that is how satisfied I was with the quality of work she provides. Thank you again Dominique, and I can’t wait to keep working with you.

Chanina D6 reviewsTotal number of Google reviews Chanina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The professionalism and expertise of Ms.Chandler exceeds my high expectations everytime. She remains current on new policies and systems required to maintain organized records and execute every task with excellence. She is a leader in her field and her community. Her business is always expanding services to meet the needs of her clients. Chandler Financial is the only way to stay ahead of your financial goals. 10/10

Chandler Financial on Google Maps →

Business details