How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty87−1.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORECharleston Roofs and Windows
North Charleston, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 roof inspectors · 4.9★ from 693 Google reviews
Report card
Percentile vs other roof inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Charleston Roofs and Windows for 8 kinds of job.
Charleston Roofs and Windows for roof inspection
Clear ✕All 77 Google reviews tagged “Roof inspection” · showing 20
We had been told we had a roof leak. I got 5 estimates. Eric with Chas Roofs took his time and explained everything that was going on and answered all of our questions. He was nice and professional. He left me an estimate and said if you have anymore questions you have my number. Don’t hesitate to call me.
Job performance and people are all 5 star
Efficient, trustworthy. On time. Got us a quote. Explained the process. Emails to tell us how to get ready for their coming. Gentleman for the work was polite and was here quite awhile. Checked in with us. Happy with the work and the price.
From start (roof inspection) to finish (roof repair & replacement) the interaction with Charleston Roofs & Windows personnel and the workmanship of the onsight crew were very professional and of the highest quality. We are very pleased with the results and would highly recommend Charleston Roofs & Windows.
Charleston Roofs and Windows was great to work with. They were very professional, and it was easy to setup an appointment. Eric was very helpful with a roof leak, and I look forward to doing business with them in the future!
Charleston Roofs and Windows made my roof replacement a breeze. Martin, Eric and Jared were professional, quick to listen to my concerns, and walked me through every step of the process. As a first time home buyer, this was also the first roof replacement I have been directly involved with and I could not be more…
Highly recommend Jesse Duffie and Charleston Roofs and Windows. Quick response with quote and follow up after quote received. Work was quickly scheduled and completed in an extremely timely basis. Can’t say enough positive things about Jesse and Charleston Roofs and Windows.
Eric and Adam were great to deal with. Eric was very knowledgeable and helped us through the whole process. I would recommend anyone looking for roof and window needs that they reach out to Eric, Adam and the Charleston Roof + Windows team.
Highly recommend Charleston Roofs and Windows especially Eric. A situation necessitated a quick response and Eric came out and quickly resolved the problem. We could not be more pleased with the wonderful service from this company,
I contacted Charleston Roofs and Windows to do an inspection on our roof. We had fast service getting the roof inspected by Michael. He addressed all of our questions at the inspection. Grady supervised the work. We even had to have a custom part made for our chimney. Again it was made fast and efficiently. Kim in…
This company saved our skin, namely their tech Jesse Duffie. We had a pretty serious leak but Jesse was able to assess and correct the issue within 30 minutes. That in itself is amazing, although we were most impressed by Jesse’s sincere kindness and enthusiasm. He has set the bar impossibly high for any other…
Hands down the best service call we have ever had. Scheduling with Kim was easy as she was helpful and friendly. Our tech, Jesse Duffie, simply awed us with how quickly he assessed and fixed a leak issue. He’s also one of the most genuinely nice people I’ve ever had the pleasure to meet. I wish there were enough…
Charleston Roofs and Windows was refered to me by a friend. The quality of their work is outstanding. I received the best service from Eric, very professional and knowledgeable.
Charleston Roofs and Windows is the best! Michael came out quickly and was able to resolve the problem we had with our chimney and roof. Michael was very professional and got the job done in a reasonable amount of time.
Eric was very professional and punctual to our scheduled appointment. He was able to inspect our entire roof and attic area even though it has a complex structure and is difficult to access.
Jesse came out to inspect a leak I had in my roof. He was very thorough providing details into the root cause of the leak and the repair performed. I’d definitely recommend him to anyone looking for roofing services!
Due to combined age and hail damage to our roof, we decided to have it replaced. I had a list of recommended roofing companies to call and first was Charleston Roofing and Windows. Michael, our Sales Professional, came out and did such an amazing job there was no need to go any further. Professional and responsive…
Jesse, the roofer, and Kim, who made our appointment, were both very professional and courteous. Jesse hustled all over the roof doing minor repairs. He was very communicative about what he was doing and gave his professional opinion about the life of our roof. We will definitely go to Charleston Roofs + Windows again when we need them.
Jesse Duffie was friendly.and he quickly found the issue and repaired it. Very satisfied and would use him again.
I needed a roof inspection for my home insurance, Jesse came out the very next morning and gave an honest down to earth explanation of the condition my roof was in without any tacky sales pitches. Quality honest service will definitely be using them again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 160 | $9.3k–$18k |
| Roof repair | 81 | $613–$8.1k |
| Roof inspection | 77 | — |
| Roof repair for storm & wind damage | 51 | $784–$18k |
| Roof damage repair | 20 | — |
| General window replacement | 8 | — |
| Gutter installation | 7 | $613–$3.0k |
| Gutter repairs | 7 | $371–$1.7k |
