How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty87−1.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORECharleston Roofs and Windows
North Charleston, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 roof inspectors · 4.9★ from 693 Google reviews
Report card
Percentile vs other roof inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Charleston Roofs and Windows for 8 kinds of job.
Charleston Roofs and Windows for roof inspection
Clear ✕All 77 Google reviews tagged “Roof inspection” · showing 40
We had been told we had a roof leak. I got 5 estimates. Eric with Chas Roofs took his time and explained everything that was going on and answered all of our questions. He was nice and professional. He left me an estimate and said if you have anymore questions you have my number. Don’t hesitate to call me.
Job performance and people are all 5 star
Efficient, trustworthy. On time. Got us a quote. Explained the process. Emails to tell us how to get ready for their coming. Gentleman for the work was polite and was here quite awhile. Checked in with us. Happy with the work and the price.
From start (roof inspection) to finish (roof repair & replacement) the interaction with Charleston Roofs & Windows personnel and the workmanship of the onsight crew were very professional and of the highest quality. We are very pleased with the results and would highly recommend Charleston Roofs & Windows.
Charleston Roofs and Windows was great to work with. They were very professional, and it was easy to setup an appointment. Eric was very helpful with a roof leak, and I look forward to doing business with them in the future!
Charleston Roofs and Windows made my roof replacement a breeze. Martin, Eric and Jared were professional, quick to listen to my concerns, and walked me through every step of the process. As a first time home buyer, this was also the first roof replacement I have been directly involved with and I could not be more…
Highly recommend Jesse Duffie and Charleston Roofs and Windows. Quick response with quote and follow up after quote received. Work was quickly scheduled and completed in an extremely timely basis. Can’t say enough positive things about Jesse and Charleston Roofs and Windows.
Eric and Adam were great to deal with. Eric was very knowledgeable and helped us through the whole process. I would recommend anyone looking for roof and window needs that they reach out to Eric, Adam and the Charleston Roof + Windows team.
Highly recommend Charleston Roofs and Windows especially Eric. A situation necessitated a quick response and Eric came out and quickly resolved the problem. We could not be more pleased with the wonderful service from this company,
I contacted Charleston Roofs and Windows to do an inspection on our roof. We had fast service getting the roof inspected by Michael. He addressed all of our questions at the inspection. Grady supervised the work. We even had to have a custom part made for our chimney. Again it was made fast and efficiently. Kim in…
This company saved our skin, namely their tech Jesse Duffie. We had a pretty serious leak but Jesse was able to assess and correct the issue within 30 minutes. That in itself is amazing, although we were most impressed by Jesse’s sincere kindness and enthusiasm. He has set the bar impossibly high for any other…
Hands down the best service call we have ever had. Scheduling with Kim was easy as she was helpful and friendly. Our tech, Jesse Duffie, simply awed us with how quickly he assessed and fixed a leak issue. He’s also one of the most genuinely nice people I’ve ever had the pleasure to meet. I wish there were enough…
Charleston Roofs and Windows was refered to me by a friend. The quality of their work is outstanding. I received the best service from Eric, very professional and knowledgeable.
Charleston Roofs and Windows is the best! Michael came out quickly and was able to resolve the problem we had with our chimney and roof. Michael was very professional and got the job done in a reasonable amount of time.
Eric was very professional and punctual to our scheduled appointment. He was able to inspect our entire roof and attic area even though it has a complex structure and is difficult to access.
Jesse came out to inspect a leak I had in my roof. He was very thorough providing details into the root cause of the leak and the repair performed. I’d definitely recommend him to anyone looking for roofing services!
Due to combined age and hail damage to our roof, we decided to have it replaced. I had a list of recommended roofing companies to call and first was Charleston Roofing and Windows. Michael, our Sales Professional, came out and did such an amazing job there was no need to go any further. Professional and responsive…
Jesse, the roofer, and Kim, who made our appointment, were both very professional and courteous. Jesse hustled all over the roof doing minor repairs. He was very communicative about what he was doing and gave his professional opinion about the life of our roof. We will definitely go to Charleston Roofs + Windows again when we need them.
Jesse Duffie was friendly.and he quickly found the issue and repaired it. Very satisfied and would use him again.
I needed a roof inspection for my home insurance, Jesse came out the very next morning and gave an honest down to earth explanation of the condition my roof was in without any tacky sales pitches. Quality honest service will definitely be using them again.
We worked with Micheal and the team at Charleston Roofs and Windows to replace our roof. Micheal was super responsive and helpful in walking us through the whole process. The roof had sustained some damage recently and we were able to get it replaced using only our deductible. We also have solar panels and they…
I had a wonderful experience with Eric and the whole team at Charleston Roofs and Windows! The whole process from inspection, working with the insurance company, to installation and clean up was handled very professionally and efficiently. Everyone on the team provided excellent communication and quality of work. I…
Everyone with the business did amazing work! Eric was able to come out and complete an estimate within 24 hours of reaching out to request one. He was responsive through every step of the process -even on weekends - and was able to schedule and complete the work within a week. The entire process, start to finish,…
Our communication with Eric Chesnutt and Adam Cobb was consistent and professional throughout the entire process. The company has been using the same roofing crews for quite some time and their work quality is excellent. Would highly recommend.
I was looking to get my roof replaced, especially after storms took out some shingles. Eric Chestnut went out of his way to help me, including with calls to insurance (I had never done so before). He worked with me on roof types and was extremely pleasant! Highly recommend this company to any looking to get a new roof!
From start to finish, Jesse was on point and highly communicative during entire process
While this was not on my own home, Jesse and the team at Charleston Roofs and Windows went above and beyond for one of my clients. As an insurance agency owner it is very important to have trustworthy and reliable companies who can help our insureds after a claim. Jesse went through every step of the process with my…
Charleston Roofs + Windows was extremely punctual, did what they said they would do, and we will be using them for any future roofing needs. Jesse Duffie was great to work with and we highly recommend him!!
Jesse was great to work with! Very fast and professional is his work. They came out within 48 hours to inspect and seal the roof we had leaks from!
Had a roof leak, they inspected my roof for free and provided the information I needed to get it fixed under my solar panel warranty.
If you have a busy schedule please do not hesitate to contact Jesse with Charleston Roofs and Windows. I can’t say enough about how profession and on time they were with our roof inspection. We definitely will be using them in the future for all of our roofing needs.
Jesse and the team at Charleston Roofs & Windows were great! I am buying a home and needed an estimate as well as repairs to deliver to the sellers. Jesse was able to get me an estimate, schedule and complete the repairs, all very promptly and with great results. I’ll be recommending Charleston Roofs & Windows to…
Had Michael Kelley come out today to inspect my roof, he did an awesome job and was on time, walked me through the insurance process and gave great recommendations. Even found a tiny bullet that was stuck in my roof!
THANK YOU all for a tremendous job, I could not be more please and satisfied, in all aspects. Everything from working with me while I try to nail down my funding and your patience with the delays to the attention to detail on the clean-up. I've already made 3 referrals on behalf of y'all because I have never been so…
Very good experience with Charleston Roofing and Windows. Everything was completed on time and in very professional manner. Michael was exceptional in the service he provided. I would definitely use Charleston Roofing and Windows again, highly recommend you give them a call.
Eric and his crew did an amazing job in replacing our roof.they are very professional and on time…and Eric (chestnut) walk us to the process especially dealing with the insurance company. Thank you so much!!
Charleston roof and windows did a great job on our new roof and old chimney removal. Grady and Michael were professional and very helpful in understanding the process. They made sure everything was 100% perfect. The crew was on time and did a fantastic job cleaning up. I am already getting compliments from the…
Shortly after a home purchase, it was recommended by the insurance company that the roof be replaced. Not understanding why due to a recent inspection, Michael Kelly explained the difference between three tab shingles and architectural shingles. Apparently, in the Charleston area most insurance companies are…
Recently had my roof replaced. It was a very smooth process once Jesse came on board. After originally working with another company that failed to maintain communication Jesse took over and made the the process extremely easy from that point forward. He even handled the coordination of having our solar panels…
Jesse and his team went above and beyond to make sure my client’s roof was repaired properly and quickly without cutting corners. Their constant communication was paramount but unfortunately is not common in todays market. I trust him immensely and look forward to working with him and Charleston Roof and Windows again very soon!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 160 | $9.3k–$18k |
| Roof repair | 81 | $613–$8.1k |
| Roof inspection | 77 | — |
| Roof repair for storm & wind damage | 51 | $784–$18k |
| Roof damage repair | 20 | — |
| General window replacement | 8 | — |
| Gutter installation | 7 | $613–$3.0k |
| Gutter repairs | 7 | $371–$1.7k |
