David Henderson6 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic service and always professional
Charlotte NC Real Estate Photography Service, Matterport, Aerial Pilot, Videographer
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%94+14.3Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 106 videographersPosition by Experts Score among all companies we track in this category. · better than 60%
5.0 ★★★★★ 50 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
78%reviews answered by the owner
Aug 2026latest review
Charlotte NC Real Estate Photography Service, Matterport, Aerial Pilot, Videographer at a glance
Google reviewers rate this Charlotte photography service five stars across fifty reviews, noting the owner responds to seventy-eight percent of feedback. Clients describe the business as a one-stop shop for real estate photography, Matterport tours, aerial drone shots, and videography. Recurring themes include punctuality, clear communication, and reasonable pricing for inclusive packages. Many highlight the high quality of 3D walkthroughs and photos that help listings sell quickly. No low-star reviews were provided to identify common criticisms.
- Google rating: 5.0 out of 5 from 50 reviews (100% five-star).
- Reviews on this page: 50 Google reviews (42 with written comments).
- Owner responses: the business replied to 78% of reviews.
- Most recent review: August 7, 2026.
- Service: Videographer serving Charlotte, North Carolina.
Data from Google, last updated November 3, 2026.
Score profile vs other videographers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Charlotte NC Real Estate Photography Service, Matterport, Aerial Pilot, Videographer: 99/100 on this factor. Category median: 98.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Charlotte NC Real Estate Photography Service, Matterport, Aerial Pilot, Videographer: 97/100 on this factor. Category median: 97.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Charlotte NC Real Estate Photography Service, Matterport, Aerial Pilot, Videographer: 94/100 on this factor. Category median: 100.A
94
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Charlotte NC Real Estate Photography Service, Matterport, Aerial Pilot, Videographer: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
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Bar = this company · dark tick = category median.
Star ratings
50 Google reviews we collected
- 5 stars50100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
- Praise89100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price360%
- Reasonable240%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2427%
- Quality & results1820%
- Speed & response1618%
- Would recommend1416%
- Honesty & trust89%
- Communication56%
- Price & value44%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I am real estate professional with over 20 years of experience.”
“Great experience working Keith and the team, very professional.”
“He is incredibly responsive, delivers outstanding photography every single time, and always goes the extra mile to add value.”
“If you're looking for a photographer who is professional, reliable, and genuinely invested in your success, I highly recommend Keith.”
“If you're looking for a reliable real estate photographer in North Carolina, I highly recommend Keith.”
“From the first call, Keith explained everything clearly, gave great customer service and provided an incredible product.”
“He's honest, hardworking, reasonably priced, and brings a value add to anything he produces with amazing photos, videos, 3D Matterport, custom propert…”
People customers mention
- Keith 12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Charlotte NC Real Estate Photography Service, Matterport, Aerial Pilot, Videographer for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
LudaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I am real estate professional with over 20 years of experience. Keith is by far one of the best professional photographers in the area, I use his services for all my client’s properties wether residential or commercial.
Great priceReal estate photography
Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I''ve worked with Keith on multiple real estate photography projects, and he consistently exceeds expectations. He is incredibly responsive, delivers outstanding photography every single time, and always goes the extra mile to add value. What really sets Keith apart is that he doesn't just take great photos. He…
Real estate photography
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Very communicative, professional and reliable! 10/10! ⭐️⭐️ All my real estate pictures have came out phenomenal!
Reasonable priceReal estate photography
Duane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great experience working Keith and the team, very professional. I’m happy to use him as well as recommend to anyone!
Great priceReal estate photography
Pete8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Keith did a great job I recommend him to anybody looking for a professional high-level work
Rafaela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Keith is amazing! He consistently goes above and beyond for our team. His professionalism, attention to detail, and quick turnaround make every shoot a great experience. If you're looking for a reliable real estate photographer in North Carolina, I highly recommend Keith. We truly appreciate everything he does for us!
Reasonable priceReal estate photography
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Real estate photography | 6 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 50 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Luda VaynshteynLocal Guide · 26 reviewsTotal number of Google reviews Luda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am real estate professional with over 20 years of experience. Keith is by far one of the best professional photographers in the area, I use his services for all my client’s properties wether residential or commercial.
- Price assessment: Great price
- Services: Real estate photography
Greg Macaluso5 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAnother great photo shoot!
Bill Frassineti9 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI''ve worked with Keith on multiple real estate photography projects, and he consistently exceeds expectations. He is incredibly responsive, delivers outstanding photography every single time, and always goes the extra mile to add value. What really sets Keith apart is that he doesn't just take great photos. He offers thoughtful advice and recommendations on every job that help make my listings look their absolute best. That kind of expertise is rare and has made a real difference in my marketing. If you're looking for a photographer who is professional, reliable, and genuinely invested in your success, I highly recommend Keith. He's become an invaluable part of my business.
- Services: Real estate photography
Maria Ochoa3 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery communicative, professional and reliable! 10/10! ⭐️⭐️ All my real estate pictures have came out phenomenal!
- Price assessment: Reasonable price
- Services: Real estate photography
Duane Clarke10 reviewsTotal number of Google reviews Duane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience working Keith and the team, very professional. I’m happy to use him as well as recommend to anyone!
- Price assessment: Great price
- Services: Real estate photography
Pete Lazzopina8 reviewsTotal number of Google reviews Pete has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKeith did a great job I recommend him to anybody looking for a professional high-level work
Rafaela Manabat1 reviewTotal number of Google reviews Rafaela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKeith is amazing! He consistently goes above and beyond for our team. His professionalism, attention to detail, and quick turnaround make every shoot a great experience. If you're looking for a reliable real estate photographer in North Carolina, I highly recommend Keith. We truly appreciate everything he does for us!
- Price assessment: Reasonable price
- Services: Real estate photography
Melissa Korteh6 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKeith is Awesome, my Airbnb property photos came out AMAZING. I am very impressed and happy with the results. He goes above and beyond for his clients. I wish I met him sooner to shoot my first property. I will definitely continue to work with him for the upcoming units.
- Price assessment: Great price
- Services: Real estate photography
Melissa WashingtonLocal Guide · 34 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt doesn't get any better than Keith Hardke and his work with Charlotte NC Real Estate Photography Services!! This is a one stop shop for residential, commercial, and personal marketing productions! I have worked with Keith for a few years now and highly recommend his services! My clients are constantly 'wowed'! He's honest, hardworking, reasonably priced, and brings a value add to anything he produces with amazing photos, videos, 3D Matterport, custom property websites, and digital staging using cutting edge technology and an eye for detail!
Response from the owner · 2 years ago
Thanks for the endorsement Melissa
Business details
- Address: 6605 Central Pacific Ave #205, Charlotte, NC 28210
- Phone: (980) 207-9346
- Website: cltphotovideo.com
- Service area: Charlotte, NC