Wedding photographer · Charlotte, NC · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#42 of 106 videographersiPosition by Experts Score among all companies we track in this category. · better than 61%
5.0★★★★★71 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Robert Burns II Photography & Videography, LLC at a glance
Clients report that Robert Burns II Photography & Videography offers wedding, corporate, and headshot services with quick turnaround times. Reviewers highlight the team's punctuality, clear communication, and ability to create a comfortable atmosphere for subjects. The business provides diverse packages including event videography, lighting, and social media content, while maintaining a professional demeanor. No negative patterns or specific criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 71 reviews (99% five-star).
Reviews on this page: 71 Google reviews (67 with written comments, 13 with photos).
Owner responses: the business replied to 31% of reviews.
Most recent review: April 29, 2026.
Service: Videographer serving Charlotte, North Carolina.
Data from Google, last updated November 3, 2026.
Score profile vs other videographers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyVideographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Robert Burns II Photography & Videography, LLC: 98/100 on this factor. Category median: 98.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Robert Burns II Photography & Videography, LLC: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Robert Burns II Photography & Videography, LLC: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Robert Burns II Photography & Videography, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Robert Burns II Photography & Videography, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
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Bar = this company · dark tick = category median.
Star ratings
71 Google reviews we collected
5.0of 5
5 stars7099%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 67 written reviews
98%praise
Praise13598%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price764%
Reasonable436%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3727%
Would recommend2820%
Speed & response2417%
Quality & results2115%
Communication1410%
Honesty & trust97%
Price & value54%
What customers talk about
We read 67 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you’re looking for a photographer who is incredibly talented, thoughtful, professional, and easy to work with, we highly recommend Robert and his team!”
“I’d absolutely recommend hiring him, you will not be disappointed!”
“…bert brought a calm, confident, and genuinely positive presence that immediately put us at ease; which made a huge difference in easing any wedding-da…”
“Outstanding work from Robert and his high quality photography and videography team for a recent event I hosted in Charlotte.”
“they were SO easy to work with when I hired them to capture my corporate event.”
“…ssion through the wedding day, Robert brought a calm, confident, and genuinely positive presence that immediately put us at ease; which made a huge di…”
“His prices were super reasonable too, especially considering how much effort he put in.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Robert Burns II Photography & Videography, LLC for 3 kinds of job. Pick one to see what they paid and said.
SShalini2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
The Highlight wedding video was absolutely stunning and we loved it! I feel like I am relieving my wedding day all over again and it brings me great joy. Thank you for all your hard work and capturing all the special emotions and moments!
Reasonable priceWedding and engagement
JJoshLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Outstanding work from Robert and his high quality photography and videography team for a recent event I hosted in Charlotte. Robert brought multiple services seamlessly to the event - general event photos, personalized headshots, general event videography, tailored social content videography, lighting, sound, etc.…
Reasonable priceEvents and partiesHeadshots and portraits
PPhaedraLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I’ve had the pleasure of working with Robert for years, and I’m so grateful we finally had him capture our boutique on video. The way he brought our bridal studio to life was absolutely beautiful. His eye for detail, creativity, and professionalism truly shine through his work.
He took the time to understand our…
RRills4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I hired Robert for headshots of my sales team and he did everything and anything I needed. Him and his team have the best energy and got great photos of my sales team. He was punctual and the turn around time was very fast. I’d absolutely recommend hiring him, you will not be disappointed!
MMegan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Robert and his team did an outstanding job. they were SO easy to work with when I hired them to capture my corporate event. It was exactly what I needed, as I was juggling a lot planning the event. Not only that, but I received 500 photos the VERY next morning at 7am. 5 stars - would recommend to anyone. thank you!!
KKyle3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Working with Robert for our engagement photos was amazing! This was our first professional photography session, and he was so great about providing direction while making us feel comfortable. He worked with the venue we chose to coordinate all the details, do the entire experience was low stress and so much fun. The…
We couldn’t be happier with our experience working with Robert. From our engagement session through the wedding day, Robert brought a calm, confident, and genuinely positive presence that immediately put us at ease; which made a huge difference in easing any wedding-day nerves.
What stood out most was how natural everything felt. Nothing was overly staged or forced, allowing us to be fully present and enjoy each moment. At the same time, he offered just the right amount of guidance to keep everything running smoothly, which is invaluable on a day that can otherwise feel overwhelming.
When we received our gallery, we were truly blown away. The photos captured not only the big moments, but also the quiet, in-between ones we didn’t even realize were happening. Looking through them felt like reliving the entire day, and every image feels authentic to how it actually felt. We especially appreciated how thoughtfully the photos were tailored to us—nothing felt generic or cookie-cutter.
If you’re looking for a photographer who is incredibly talented, thoughtful, professional, and easy to work with, we highly recommend Robert and his team! We’re so grateful to have these memories captured so beautifully.
Price assessment: Great price
Services: Wedding and engagement
S
Shalini Mohanani2 reviewsiTotal number of Google reviews Shalini has written across all businesses on Google Maps, not just this one.
The Highlight wedding video was absolutely stunning and we loved it! I feel like I am relieving my wedding day all over again and it brings me great joy. Thank you for all your hard work and capturing all the special emotions and moments!
Price assessment: Reasonable price
Services: Wedding and engagement
J
Josh MensingerLocal Guide · 17 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Outstanding work from Robert and his high quality photography and videography team for a recent event I hosted in Charlotte. Robert brought multiple services seamlessly to the event - general event photos, personalized headshots, general event videography, tailored social content videography, lighting, sound, etc. The speed and quality of his work is unmatched. The event took placed on a Thursday evening and I received EVERYTHING within 3 days. This allowed for continuous post-event momentum while everything was top of mind for myself, event sponsors, and attendees. Top notch work and high customer service oriented partnership all around.
Price assessment: Reasonable price
Services: Events and parties, Headshots and portraits
P
Phaedra PistoneLocal Guide · 17 reviewsiTotal number of Google reviews Phaedra has written across all businesses on Google Maps, not just this one.
I’ve had the pleasure of working with Robert for years, and I’m so grateful we finally had him capture our boutique on video. The way he brought our bridal studio to life was absolutely beautiful. His eye for detail, creativity, and professionalism truly shine through his work.
He took the time to understand our vision and executed it flawlessly. We are beyond thankful for his talent, his time, and the heart he puts into everything he creates. Highly recommend!
R
Rills4 reviewsiTotal number of Google reviews Rills has written across all businesses on Google Maps, not just this one.
I hired Robert for headshots of my sales team and he did everything and anything I needed. Him and his team have the best energy and got great photos of my sales team. He was punctual and the turn around time was very fast. I’d absolutely recommend hiring him, you will not be disappointed!
M
Megan Herring3 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Robert and his team did an outstanding job. they were SO easy to work with when I hired them to capture my corporate event. It was exactly what I needed, as I was juggling a lot planning the event. Not only that, but I received 500 photos the VERY next morning at 7am. 5 stars - would recommend to anyone. thank you!!
K
Kyle Johns3 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Working with Robert for our engagement photos was amazing! This was our first professional photography session, and he was so great about providing direction while making us feel comfortable. He worked with the venue we chose to coordinate all the details, do the entire experience was low stress and so much fun. The photos turned out even better than we imagined, and the turnaround was insanely quick. We can’t wait for our wedding in May to get to work with him again!
Price assessment: Reasonable price
Services: Wedding and engagement
J
Jaime Caldwell & Greg Watson2 reviewsiTotal number of Google reviews Jaime has written across all businesses on Google Maps, not just this one.
So pleased to work with Robert for our engagement photos and looking forward to our wedding in April! He chose a location which met our request for trees, but was also smart to choose a park by the water so we got several different photo options - - very fun energy and fast moving - - we got tons of options and it only took maybe 30 mins or so of shooting... AND he turned them around so quickly to us! - - In general, he has been super communicative and his payment portal/reminders makes life easier. Def recommend.
Services: Wedding and engagement
T
Tiffany Kelley1 reviewiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Robert Burns II Photography & Videography, LLC did a wonderful job on our wedding day! Robert is incredibly talented, and our photos turned out beautiful. We are so glad we booked with him and we highly recommend his services!
Price assessment: Great price
Services: Wedding and engagement
R
Ryan Steele9 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Rob was a huge help for my flooring business. He built video footage using my raw content and he was expedient as well as responsive. Will definitely work with him again. Highly recommend!
