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Chase Lawn & Landscape

Landscape designer · Tulsa, OK · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty99−0.1Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 49 artificial turf installationPosition by Experts Score among all companies we track in this category. · better than 21%
4.8 ★★★★★ 139 Google reviews · 24 photos
94%five-star reviews
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
40%reviews answered by the owner
Jun 2025latest review

Chase Lawn & Landscape at a glance

Google reviewers rate Chase Lawn & Landscape 4.8 out of 5 based on 139 reviews, with the owner responding to 40 percent of them. Customers frequently praise the team for punctuality, clear communication, fair pricing, and efficient service on irrigation repairs, landscape design, and seasonal lighting installations. However, some low-star reviews highlight recurring issues with missed appointments, delayed billing, and a lack of follow-up on specific service requests.

  • Google rating: 4.8 out of 5 from 139 reviews (94% five-star).
  • Reviews on this page: 139 Google reviews (111 with written comments, 6 with photos).
  • Owner responses: the business replied to 40% of reviews.
  • Most recent review: June 12, 2025.
  • Service: Artificial Turf Installation serving Tulsa, Oklahoma.

Data from Google, last updated November 8, 2026.

Score profile vs other artificial turf installation

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

Satisfaction76Reliability60Craft & service99Value100Momentum–Replies to reviews80Satisfaction: 76 (median 92)Reliability: 60 (median 89)Craft & service: 99 (median 99)Value: 100 (median 100)Replies to reviews: 80 (median 71)
Chase Lawn & LandscapeArtificial Turf Installation median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chase Lawn & Landscape: 76/100 on this factor. Category median: 92.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chase Lawn & Landscape: 60/100 on this factor. Category median: 89.B
60
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chase Lawn & Landscape: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chase Lawn & Landscape: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chase Lawn & Landscape: 80/100 on this factor. Category median: 71.A
80

Bar = this company · dark tick = category median.

Star ratings

139 Google reviews we collected

  • 5 stars13094%
  • 4 stars21%
  • 3 stars11%
  • 2 stars32%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 111 written reviews

  • Praise19697%
  • Complaints73%

Topic share

How often each topic comes up in the written reviews

  • Quality & results5226%
  • Would recommend4020%
  • Staff & attitude3919%
  • Speed & response3216%
  • Price & value2010%
  • Communication147%
  • Honesty & trust63%

What customers talk about

We read 111 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Chase has also done the yard maintenance for the last 2 summers and has done a great job of keeping the grass trimmed and looking great.”
  • “I would 110% recommend this company for any hardscape or landscaping.”
  • “Chase was extremely professional and worked with us to accommodate our wishes and exceeded our expectations.”
  • “The employees are always responsive when I report an issue for any of the services.”
  • “Definitely worth the money to have custom lights that fit the house perfectly and don’t need to be stored by us.”
    “Then the guy came over for the quote and I said up to this point in time, I've just been using lawn maintenance companies that do like fertilizing, we…”
  • “They were great with communication and the lights were up quickly after we paid the $1 deposit.”
  • “He gave me upfront an idea of the amount that the full repair would cost.”

People customers mention

  • Drew 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Chase Lawn & Landscape for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Drew and crew did everything as promised! Very appreciative and great job!! Definitely recommend!

Wayne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thanks to Drew and Chase Irrigation for another job well done! Drew diagnosed the failed modules in my older Hunter Controller. Since my old controller was from 2002; I opted to update to a wifi capable system.

Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

They did a good job when they showed up but never billed on time no matter how many times we called. After 8ish years of using them they dumped us because we didn’t want all the bells and whistles. Chase didn’t have the decency to call us himself.

Corey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys came when they told me & got to work! They knew what that were doing & got my sprinkler system up & running perfectly within a few hours. Very Happy & price was way below other quotes & the workmanship was A+, zero complaints & to many complements to add! We will recommend & use Chase Lawn again. Much appreciation to Drew & the Crew!

Andrew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Drew and the guys do a great job every time! Very happy we have Chase Lawn & Landscape taking care of our system.

RogerLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used Chase Landscaping for close to 18 months and they have done a variety of activities for me! Initially they installed my irrigation system for me and created a custom backyard oasis. Chase has also done the yard maintenance for the last 2 summers and has done a great job of keeping the grass trimmed and…

Customer photo from Roger's review

Photos

Customer reviews

4.8 ★★★★★ 139 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
John Thompson8 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Drew and crew did everything as promised! Very appreciative and great job!! Definitely recommend!

Wayne Johnson1 reviewTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thanks to Drew and Chase Irrigation for another job well done! Drew diagnosed the failed modules in my older Hunter Controller. Since my old controller was from 2002; I opted to update to a wifi capable system.

Richard Comeau9 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a good job when they showed up but never billed on time no matter how many times we called. After 8ish years of using them they dumped us because we didn’t want all the bells and whistles. Chase didn’t have the decency to call us himself.

Response from the owner · a year ago

Hello Richard, after much time discussing with my staff, reviewing our CRM, and thinking long and hard we do not have anyone nor have we had anyone as a client with your name or let any account go that we have had for 8 years for not wanting “all the bells and whistles”. Please ensure this is the correct company, thanks.

Corey Hall5 reviewsTotal number of Google reviews Corey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys came when they told me & got to work! They knew what that were doing & got my sprinkler system up & running perfectly within a few hours. Very Happy & price was way below other quotes & the workmanship was A+, zero complaints & to many complements to add! We will recommend & use Chase Lawn again. Much appreciation to Drew & the Crew!

Andrew McNinch7 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Drew and the guys do a great job every time! Very happy we have Chase Lawn & Landscape taking care of our system.

Tamara Lambert12 reviewsTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easy, quick, on time, affordable!

Roger BuchananLocal Guide · 15 reviewsTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used Chase Landscaping for close to 18 months and they have done a variety of activities for me! Initially they installed my irrigation system for me and created a custom backyard oasis. Chase has also done the yard maintenance for the last 2 summers and has done a great job of keeping the grass trimmed and looking great. Last Christmas they installed a custom color light display on our home, removed the lights, stored them and reinstalled the display this year. The employees are always responsive when I report an issue for any of the services. I would strongly reccomend Chase for all of the services.

Leigh Ann Hannah9 reviewsTotal number of Google reviews Leigh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My lights were put up within days of my order. They showed up at the time they were supposed to. Great customer service as well.

Alex Abney2 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best service / pricing for christmas lights in Tulsa!! Would recommend to everyone!!

Lacey Weeks6 reviewsTotal number of Google reviews Lacey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The house looks great. They were great with communication and the lights were up quickly after we paid the $1 deposit. Best price we were quoted. Definitely worth the money to have custom lights that fit the house perfectly and don’t need to be stored by us.

Chase Lawn & Landscape on Google Maps →

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