Experts Reviews · Company report
Chavez Family Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%12+0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Chavez Family Roofing

Chula Vista, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 40 soffit and fascia contractors · 4.9★ from 117 Google reviews

Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chavez Family Roofing is better than 88% of soffit and fascia contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chavez Family Roofing is better than 99% of soffit and fascia contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chavez Family Roofing is better than —% of soffit and fascia contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chavez Family Roofing is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chavez Family Roofing is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chavez Family Roofing is better than 12% of soffit and fascia contractors.F
12

Reviews for your job

Customers hired Chavez Family Roofing for 3 kinds of job.

Chavez Family Roofing for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$11k–$23k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Roof installation”

Meghan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent experience with this roofing team. They will not disappoint. These days it is hard to find a roofer that treats you like family from start to finish. Bryson was very attentive, knowledgeable, and professional, and made sure all our roofing concerns were fully addressed. I was very impressed with the…

Great priceRoof installation
hailey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

So, so impressed with Chavez Family Roofing and their fast work and customer-first attitude from the first call through the final cleanup. We hired them for a basic shingle overlay, and choosing a professional crew instead of trying to do it myself was absolutely the right move. They took time to listen, asked smart…

Great priceRoof repairRoof installation
Ralph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m amazed by the difference between my old metal roof and my new architectural shingle roof. The whole roofing project was handled with care from start to finish, and Trenton guided me through every step of the insurance claim process. He was there during the adjuster visit, explained the roofing details in simple…

Great priceRoof installation
Leo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

i recently had my house reroofed by Chavez Family Roofing, and i could not be happier with the whole experience. From the first inspection to the final cleanup, the service was excellent. preston, my project manager, and the crew did an outstanding job and made the entire roofing process easy and stress free. They…

Great priceRoof installation
gloria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We recently had our roof and gutters replaced by Chavez Family Roofing in A Chula Vista, and they also improved the attic ventilation so our home can handle the warm california weather better. For the last few weeks, we worked with trenton and bryson, and both were friendly, professional, and easy to talk to. They…

Reasonable priceRoof installation
Casey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I got three quotes to add five downspouts to my current gutter and roof drainage system, and Chavez Family Roofing had a very fair price. What really made me choose them was the project manager, Trenton, who was outstanding. He was careful, professional, and easy to work with from start to finish. He showed up on…

Reasonable priceRoof installation
Taylor301 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

we hired chavez family roofing for a full siding replacement and some roofing-related exterior work after checking several contractors in a chula vista. trenton was very professional, responsive, and explained our options in a clear and simple way. calls and e-mails were returned quickly, and he was always available…

Reasonable priceRoof installation
Lindsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Working with this roofing team was a great experience from start to finish. They were very responsive and always showed up on time. After the initial roof inspection, it only took a few days for them to finish the job. Since we had a roof leak, they made sure to repair it as quickly as possible to stop any further…

Reasonable priceRoof installation
J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Before choosing this roofing company, I made sure to read through many reviews. It’s clear from what I saw that a lot of people have had the same positive experience with this team. They really know how to plan out a roofing project from start to finish, and it shows in the smooth way they work. What first caught my…

Great priceRoof installation
Cesar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We needed to replace the shingles on our house and reached out to Chavez Family Roofing to find the best roofing solution. bryson took the time to go over every option with us and helped us choose the right material for our home. the crew showed up on schedule and finished the job just as we had discussed. when they…

Great priceRoof installation
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

A while back, we needed a new roof and had trouble finding a good roofing company—many didn’t even want to give us a quote. Then, another customer suggested we reach out to a roofer they’d used before. I got in touch with Bryson, who was very professional and kept every promise he made. The roof was installed…

Great priceRoof installationService not listed
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My home is only a few years old, but I noticed some shingles starting to lift up on the roof. I contacted the original builder, and after checking things out, they found out the previous roofer had not installed the roof correctly. The builder made it right and brought in a new roofing crew to completely remove and…

Reasonable priceRoof installation
Lisa163 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

After a recent storm, our roof started leaking and we noticed water stains on the ceiling. We reached out to Chavez Family Roofing and Preston came by the very next day to inspect everything. He found the source of the leak quickly and did a temporary fix to keep us dry until we could get things sorted with our…

Great priceRoof repairRoof installationService not listed
Kayden3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are really happy we chose Chavez Family Roofing to handle our roof tear-off and replacement. They also took care of removing the old, damaged wood soffits and installed sturdy, great-looking aluminum ones. While we were away, Bryson kept us updated with photos and messages, so we always knew how things were…

Reasonable priceRoof installation
Easton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I needed both my roof and siding fixed to stop a leak in my porch area. After getting quotes from several companies, I chose Chavez Family Roofing because their price felt fair for everything I needed done. It took a couple of weeks for them to start, and the whole project wrapped up in about a month, which was…

Great priceRoof installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation15$11k–$23k
Roof repair12$1.3k–$14k
Roof repair for storm & wind damage2$539–$11k

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