Experts Reviews · Company report
Chavez Family Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%12+0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Chavez Family Roofing

Chula Vista, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 40 soffit and fascia contractors · 4.9★ from 117 Google reviews

Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chavez Family Roofing is better than 88% of soffit and fascia contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chavez Family Roofing is better than 99% of soffit and fascia contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chavez Family Roofing is better than —% of soffit and fascia contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chavez Family Roofing is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chavez Family Roofing is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chavez Family Roofing is better than 12% of soffit and fascia contractors.F
12

Reviews for your job

Customers hired Chavez Family Roofing for 3 kinds of job.

Chavez Family Roofing for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.3k–$14k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Roof repair”

hailey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

So, so impressed with Chavez Family Roofing and their fast work and customer-first attitude from the first call through the final cleanup. We hired them for a basic shingle overlay, and choosing a professional crew instead of trying to do it myself was absolutely the right move. They took time to listen, asked smart…

Great priceRoof repairRoof installation
Jordyn46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I called three roofing companies over the weekend, and Chavez Family Roofing was the only one to get back to me within an hour. Preston came out the next day, and within two days a crew member repaired two roof leaks. We also received a prompt estimate for the full slate roof repair soon after. Every step of the…

Reasonable priceRoof repair
francisco3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

After many years, I still have had zero issues with my roofing system. I have two roof sections, the original roof and a later addition, and both have performed great the whole time. It was easily one of the best investments I have made for my home. The upfront price was higher, but it has saved me money over the…

Great priceRoof repair
maximus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

i called chavez family roofing after strong winds blew shingles off the ridge cap and left an opening that needed a tarp right away. the same day, trenton came out, secured the damaged area, and made sure the roof was protected from further problems. he also helped me start the insurance claim and gave me a fast,…

Reasonable priceRoof repair
AlanaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My wife and I hired a roofing team to replace the roof and gutters on our home in A Chula Vista, and we are very happy with the results. Preston met with our insurance adjuster, reviewed the full scope of work, and clearly explained the storm damage to the shingles, underlayment, and gutter system. He also worked…

Reasonable priceRoof repair
Stanley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I called this morning about a roof leak for Chavez Family Roofing in A Chula Vista. Even though the crew is scheduled to come out on Friday, I already felt a huge sense of relief after speaking with Preston. Roof problems are stressful on their own, but when a building has active leakage and you are trying to keep…

Great priceRoof repairService not listed
veronica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★

I reached out to a local roofing company because I was concerned about a possible leak in my roof. They made scheduling super easy and worked with my availability. Preston arrived right on time and quickly got to work checking out the issue. He found the problem fast, explained everything clearly, and even shared…

Great priceRoof repair
Lisa163 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

After a recent storm, our roof started leaking and we noticed water stains on the ceiling. We reached out to Chavez Family Roofing and Preston came by the very next day to inspect everything. He found the source of the leak quickly and did a temporary fix to keep us dry until we could get things sorted with our…

Great priceRoof repairRoof installationService not listed
Nicolas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I want to share my positive experience with Chavez Family Roofing after needing some roof repairs at my home in Chula Vista. When I noticed a leak a few months back, I reached out to the team. Bryson was the person I spoke with, and he was very helpful over the phone. The crew came out to check on the issue and…

Great priceRoof repairService not listed
valentina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m really happy with my new roof! The roofing crew gave me a bunch of shingle options and walked me through the whole process step by step. They gave me a clear quote up front and stuck to it—no surprise charges at all. Their warranty was even better than I expected, and the work they did on my roof looks…

Reasonable priceRoof repair
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

chavez family roofing made the whole process of getting my roof replaced and fixing interior water damage from a storm easy and stress-free. trenton guided me through dealing with insurance, helped pick the best shingles for my home, and organized all the interior repairs. after the roof work was done, my yard was…

Reasonable priceRoof repair
cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A huge tree branch crashed onto my home in Chula Vista, causing damage to my roof, chimney, and siding. Since I was living hours away, I had to rely on recommendations, read plenty of roofer reviews, and talk often with my dad, who has decades of experience in construction. He acted as my eyes and ears while I was…

Great priceRoof repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation15$11k–$23k
Roof repair12$1.3k–$14k
Roof repair for storm & wind damage2$539–$11k

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