Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Chavez Family Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%12+0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Chavez Family Roofing

Chula Vista, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 40 soffit and fascia contractors · 4.9★ from 117 Google reviews

📞 Call (619) 268-8300Request a call back

Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chavez Family Roofing is better than 88% of soffit and fascia contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chavez Family Roofing is better than 99% of soffit and fascia contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chavez Family Roofing is better than —% of soffit and fascia contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chavez Family Roofing is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chavez Family Roofing is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chavez Family Roofing is better than 12% of soffit and fascia contractors.F
12

Reviews for your job

Customers hired Chavez Family Roofing for 3 kinds of job.

Chavez Family Roofing for roof repair for storm & wind damage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$539–$11k
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Roof repair for storm & wind damage”

M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The name really fits! Absolute TOTAL QUALITY Roofing! From the very first estimate to the last inspection and follow-up with Preston, everything went smoothly. The crew arrived in Chula Vista 15 minutes early on installation day and managed to finish my whole roof in just one day! After they were done, the clean-up…

Great priceAttic venting repairsRoof repair for storm & wind damage
Karina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had some storm damage that caused a bad leak in our bedroom. I knew our roof was getting old and needed either repairs or maybe a full replacement. My neighbor had their roof done and was really happy with the company, so I decided to give them a call. People say you should get a few quotes, but after talking to…

Reasonable priceRoof repair for storm & wind damage

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation15$11k–$23k
Roof repair12$1.3k–$14k
Roof repair for storm & wind damage2$539–$11k

Compare with

CASAS ROOF INC logoCASAS ROOF INCExperts Score 100Chula Vista · 5.00★California First Roofing logoCalifornia First RoofingExperts Score 99Chula Vista · 4.99★Berumen Roofing, INC logoBerumen Roofing, INCExperts Score 99Chula Vista · 5.00★