Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Chem-Dry of Huntington Beach logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Chem-Dry of Huntington Beach

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 259 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chem-Dry of Huntington Beach is better than 98% of carpet cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chem-Dry of Huntington Beach is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chem-Dry of Huntington Beach is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chem-Dry of Huntington Beach is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chem-Dry of Huntington Beach is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chem-Dry of Huntington Beach is better than 92% of carpet cleaning.A
92

Reviews for your job

Customers hired Chem-Dry of Huntington Beach for 5 kinds of job.

Chem-Dry of Huntington Beach for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#75 / 157
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Area rug cleaning”

Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Did an excellent job, carpets and stairs look great. They were very friendly and the two work very good together. PPi

Paid $300–350Reasonable priceGeneral carpet cleaningArea rug cleaning
Grace4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dan & Nick did a great job in cleaning our carpets and our area rugs. Our area rugs & hallway runners were especially dirty and after cleaning them, you can actually see the color & pattern in the rugs again! Thanks Dan & Nick.

Paid $500+Reasonable priceCarpet steam cleaningArea rug cleaning
Deanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dan was super professional and made sure I understood the process and had my quote upfront and the furniture turned out amazing! Would highly recommend them

Paid $500+Great priceUpholstery cleaningArea rug cleaning
Shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service! Friendly staff and owner Dan was always very responsive to all my questions and flexible with my schedule Our couch and area rug turned out great!! Thank you

Reasonable priceUpholstery cleaningArea rug cleaning
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very personable and pro.

Paid $150–200Reasonable priceArea rug cleaning
Diana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dan and his assistant arrived at the early end of their arrival window. Dan discussed rug cleaning options with me without any pressure to have something done that wasn’t necessary. I am very happy with Dan’s and his assistant’s work, my rugs look and smell great. I highly recommend!

Paid $400–450Reasonable priceArea rug cleaning
Khalil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

⭐⭐⭐⭐⭐ Highly recommend Chem Dry carpet cleaning company! Dan and his team have cleaned our carpets multiple times and always do an amazing job. They’ve helped us remove mold, mildew, and even pee stains (potty training, a two-year-old boy iykyk :) leaving our carpets looking and smelling so much better! I also…

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Eileen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

WOW! Can't say enough good things about Dan's Chem Dry service. Speedy, clean, polite, reasonably-priced, and thorough. Dan knows his stuff and came up with solutions for pet problems, wall-to-wall, area rugs. I'm so grateful! Thank you Dan 🙏

Paid $250–300Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Laurel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great Service and great price.

Paid $200–250Great priceGeneral carpet cleaningArea rug cleaning
LeyahLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dan was awesome from the first phone consultation. Energetic, pleasant, sense of humor firm handshake, honest and upfront. Dan came with Nick, both were personable, smiles, etc. I needed my entire house done after my pet passed. I have older carpet, so I am aware I jave some stains, but great job until I do…

Customer photo from Leyah's reviewCustomer photo from Leyah's review
Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Caitlin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Daniel and the Chem Dry clean crew were wonderful. The communication was great, they got my project in quickly, and did a wonderful job. Dan was up front about what to expect with the cleaning and then managed to exceed even his own expectations. And it was all very reasonably priced…Thank you!

Paid $150–200Great priceArea rug cleaning
marianne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dan has been cleaning our carpets and furniture for years and is always thorough, informative, professional, and on time. We can always rely on him and crew for a quick response and detailed work

Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Harvey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan and crew did great job. Carpet, area rug and upholstery look great. We like using and supporting local companies

Area rug cleaningGeneral carpet cleaningUpholstery cleaning

Price

$365+32% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 56%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning83$170–$371
General carpet cleaning43$170–$340
Upholstery cleaning26$189–$377
Pet stain & odor removal20$153–$366
Area rug cleaning13$176–$453

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